The ONLY complaint that I have to make is about the night concierge that was on duty when my son arrived last thursday 02/08, he was very rude; I arrived the day after and Daniele was very nice and professional..
Close to Gare du Nord, The front desk guy Daniele was very nice and professional
Everything functioned well.
Well located, great staff, super clean!
Great location only steps away to buses,subways,regional and long distance trains all at Gare Du Nord. Cafe with the best bagettes in Paris. The hotel is small and nice and best of all not too expensive. Greatly treated by the staff.
Dirty linens. Appliances broken. Shower door is leaky.
The staff were very helpful and friendly. The room was perfect for me. It was so close to the Marche St Germain which was helpful to pick up cheese, pastries and fruit for snacks.
Staying here was really good. I was close to the center of the city (near the Galerie Lafayette). Near the trains and so many restaurants. Really accessible to everything!
Room was barely big enough for two adults with luggage. Not like what was advertised on the Orbitz description.
Front end staff was very helpful.
Great location
Great place to stay.. I'll give it a 5 stars for the price I paid.
The location of this property is perfect and is 15 minutes from the major landmarks.
Info office people was rude, the area felt not safe，
Very clean n modern. Good location near the train station.
Located in 10th Arrondissement, Libertel Gare Du Nord Suede is adjacent to Marche Saint Quentin and within a mile (2 km) of other popular sights like Grevin Museum. The 50 rooms at this 3-star hotel include coffee makers, flat-screen TVs, and premium bedding.
Start each morning off right with continental breakfast served for a fee.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include coffee makers, free international calls, and free long-distance calls.
At Libertel Gare Du Nord Suede, guests have access to free WiFi in public areas, a computer station, and free newspapers. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. This smoke-free hotel also has a vending machine.
The ONLY complaint that I have to make is about the night concierge that was on duty when my son arrived last thursday 02/08, he was very rude; I arrived the day after and Daniele was very nice and professional..
Close to Gare du Nord, The front desk guy Daniele was very nice and professional
Dear Juan,Thank you for this great review.We're delighted to hear that you appreciated the professionalism and warmth of our front desk team, and we're particularly proud of Daniele for making such a positive impression. It's also gratifying to know that the cleanliness of your room met your expectations, reflecting our commitment to providing a pristine environment for our guests. While we note your ratings on hotel condition and amenities, we'd like to highlight that our rooms come equipped with flat-screen TVs, free Wi-Fi, and coffee makers to enhance your stay. Our soundproof rooms are designed to ensure a peaceful experience, and we're glad you enjoyed the serenity. As for any aspects that didn't fully meet your satisfaction, we continually strive to maintain and improve our facilities to offer the most comfortable stay possible.We look forward to seeing you again.Best regards,Saroja AUGU, Adjoint de Direction
Everything functioned well.
Dear Barbara, Thank you so much for these kind comments about your stay.We are delighted to hear that you found the room cleanliness and hotel condition to be excellent. Our dedicated housekeeping team works hard to ensure a comfortable and clean environment for our guests. It's also great to know that you appreciated the room amenities, such as the flat-screen TV, free WiFi, coffee maker, and ironing facilities. We strive to provide a variety of amenities to make your stay as enjoyable as possible.We noticed that you rated our service at 80%. We apologize for any inconvenience you may have experienced during your stay. Our team is committed to providing exceptional service, and we will continue to work on improving in this area.We look forward to the pleasure of welcoming you back. Many thanks again,Saroja AUGU, Adjoint de Direction
Well located, great staff, super clean!
Dear Hillorie,Thank you very much for this kind review of your stay.We are pleased that you enjoyed your stay and that our location was convenient for you.Thank you again; we hope to welcome you back soon.Kind regards,Saroja AUGU, Adjoint de Direction
Dear Sir,Thank you very much for your kind review.We are pleased that we were able to meet your expectations.We all hope to welcome you back in the future.Best wishes,
Dear Richard,Thank you for this kind review.We are pleased that we were able to meet your expectations.The entire team look forward to welcoming you back on a future visit.Kind regards,
Great location only steps away to buses,subways,regional and long distance trains all at Gare Du Nord. Cafe with the best bagettes in Paris. The hotel is small and nice and best of all not too expensive. Greatly treated by the staff.
Dear Victor,Thank you for this kind review.It's a boost for us every time we receive positive comments such as yours. Thank you for mentioning the convenient transport options on our doorstep.We look forward to welcoming you back in the future.Kind regards,Saroja AUGU, Adjoint de Direction
Dirty linens. Appliances broken. Shower door is leaky.
Dear Guest,Thank you for taking the time to share your feedback with us.We would like to thank you for choosing to stay with us but are sorry that we did not meet the high standards expected of us on this visit. Please rest assured that we have addressed these issues with our housekeeping team. We value your feedback as it allows us to identify areas for improvement and your comments have been noted.We certainly hope that we can welcome you back again. Best regards,Saroja AUGU, Adjoint de Direction
The staff were very helpful and friendly. The room was perfect for me. It was so close to the Marche St Germain which was helpful to pick up cheese, pastries and fruit for snacks.
Dear Maria,Thank you for such a positive review.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward.We look forward to welcoming you back on a future visit.Kind regards,Saroja AUGU, Adjoint de Direction
Staying here was really good. I was close to the center of the city (near the Galerie Lafayette). Near the trains and so many restaurants. Really accessible to everything!
Dear Guest, Thank you for sharing this positive feedback of your stay. We are glad to know your stay with us was a great experience. Our strategic location is one of the things we are very proud of about our hotel that allows easy access to transport options. Your kind words about our team's quality service are especially appreciated and encourage us to continue with our efforts. We all look forward to the pleasure of welcoming you again. Kindest regards, Saroja AUGU, Adjoint de Direction
Dear Juan,Thank you for your feedback.We're delighted to learn that Daniele made a positive impression with their professionalism and kindness. It's always encouraging to hear about our dedicated team members who contribute to our guests' comfort. However, we regret to hear about your unsatisfactory interaction with the night concierge. Please rest assured that guest service is our top priority, and we are committed to providing a welcoming environment for all our visitors.It would be a pleasure to welcome you again. Best regards,Saroja AUGU, Adjoint de Direction