Hoteles románticos en Palm Beach

"I have been touring the state of Florida for 15 days with my family (wife and 7-month-old daughter) and I wanted to end with a pleasant stay in Miami, where some friends recommended this place to me. The reason for my email is to express my disagreement with the Hotel for the service provided today on the morning of May 27. I extended my stay for 2 more nights with the idea also of changing to a new room with an ocean view. I went down to talk to the lady at the reception to tell her that today I had to change rooms because I extended my stay for 2 nights and she told me not to worry that I should wait in my room to make the change. I waited until 3:00 p.m. in the morning and no one came to change the room. I also made a complaint because the coffee machine was not working and he told me again not to worry that someone would come to change the coffee machine. I went down again to say that no one came to change my machine, that they have not changed my room and it was no longer pleasant for me or my family. He assigned me room 506, and told me to wait in the room again and that someone would come again to help me with my bags. Again, no one arrived, I made the change myself and went to verify that it was the room corresponding to what I had already paid. I arrived at room 506 and it was not what I had paid for, and I had already told the lady that it was with Balcony, King Size, with Ocean View. I came down very upset and told him that the room did not have the characte"

"Excelente"

"De verdad me encanto, súper buena atención y servicio increíble. Aparte el hotel está demasiado lindo. "