Beautiful hotel
I want to said thanks to Thai the front desk receptionist that help me with my cancelation and solve the problem and looking for a solution.
Costumer service Thai help me to solve cancelation and applies Orbit rate to the room.
Everything was nice
This property is old, and the area is located run down.
I was there for 2 weeks and was always treated like I had just stepped in the door. Front desk and housekeeping always went the extra miles ,me and my family will definitely stay there again.
I would stay at this location again when I come back.. Room was clean kitchen was clean and very spacious
What i didn’t like is the fact that they put me in a room for handicap and no one in my party was handicap It just felt weird I assumed it was because i booked on orbitz and not the actual hotel
When i arrived after 3 hours driving I had to clean the room because it was visible dirty and had to clean like the bathroom full of hair. The kitchen utensils,
The property was great. Good location, and easy to find.
Our room had a bad smell, as though it was a room for smokers. The front desk assured us that this was a non smoking room. Each time we walked into the room my stomach turned. There was also a wet stain that remained on our floor during our entire 5 day stay. House keeping didn't know where the stain came from and tried to clean it, but no success. We had to constantly remind the kids to keep away from the wet spot while they played on the floor. We asked to be moved into a different room, but each day there were no rooms available for us. We did enjoy having the kitchenette which made cooking easy for the kids. The hot breakfast was also nice. I would not stay at this hotel again. I would not recommend it to my family and friends.
The card reader needs to be updated, my card has a chip so there for swiping it never work spent about 2 hours in the lobby before we can get a room.
The hotel had everything you would need to live comfortably. The kitchen was stocked nicely with everything needed to cook meals.
Decent breakfast, proce is good compared to other hotel.
I loved the modern feel and how spacious it is. The only negative would be the shower and how it lacks a longer door. Water spills everywhere as you shower.
Residence Inn by Marriott Miami West / FL Turnpike places you within a 15-minute drive of popular attractions such as Dolphin Mall and Miami International Mall. This 123-room, 3-star hotel has free breakfast, an outdoor pool, and a 24-hour gym.
Free continental breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception.
Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchens, sitting areas, and refrigerators.
Built in 2016, the brand new Residence Inn by Marriott Miami West / FL Turnpike offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Beautiful hotel
I want to said thanks to Thai the front desk receptionist that help me with my cancelation and solve the problem and looking for a solution.
Thank you for your reviews! We appreciate it and hope to see you again!
Costumer service Thai help me to solve cancelation and applies Orbit rate to the room.
Thank you for staying with us. We appreciate your feedback and hope to see you again!
Thank you for your reviews! We appreciate it and hope to see you again!
Everything was nice
Thank you for staying with us. We hope to see you again!
This property is old, and the area is located run down.
WE APOLOGIZE FOR ANY ISSUES THAT OCCURED. WE WILL BE WORKING TO IMPROVE THIS ISSUES.
I was there for 2 weeks and was always treated like I had just stepped in the door. Front desk and housekeeping always went the extra miles ,me and my family will definitely stay there again.
We thank you for staying with us.
We certainly appreciate you choosing to stay with us, and we look forward to seeing you again the next time you are in town! Warm regards, Shane B - Complex Asst. General Manager
I would stay at this location again when I come back.. Room was clean kitchen was clean and very spacious
Thank you for taking the time to review your stay. We hope to welcome you back soon!
What i didn’t like is the fact that they put me in a room for handicap and no one in my party was handicap It just felt weird I assumed it was because i booked on orbitz and not the actual hotel
Thank you for your feedback. We will be addressing your concerns.
Thank you for staying with us. We appreciate your feedback and hope to see you again!