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Hacienda Xcanatun, Angsana Heritage Collection

5.0 star property
Luxury hotel with 2 restaurants and 3 outdoor pools
VIP Access

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Photo gallery for Hacienda Xcanatun, Angsana Heritage Collection

3 outdoor pools
Daily local cuisine breakfast for a fee
Kij Master Suite - Double | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Restaurant
Itza Plunge Pool Suite - King | Bathroom | Shower, rainfall showerhead, hair dryer, bathrobes
Reviews
9.2

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Calle 20 s/n, Mérida, YUC, 97302
  • Popular LocationYucatán Siglo XXI Convention Center6 min drive
  • Popular LocationPaseo de Montejo7 min drive
  • Popular LocationLa Isla Mérida Cabo Norte7 min drive
  • AirportMerida, Yucatan (MID-Manuel Crescencio Rejon Intl.)28 min drive

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Room options

View all photos for Xcanatun Pool Suite

Xcanatun Pool Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Xcanatun Pool Suite

10/10 Exceptional
  • 2034 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Itza Plunge Pool Suite - Double

Itza Plunge Pool Suite - Double | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Itza Plunge Pool Suite - Double

  • 958 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Naj Junior Suite - King

Naj Junior Suite - King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Naj Junior Suite - King

  • 635 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Yaab Ambassador Suite - Double

Yaab Ambassador Suite - Double | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Yaab Ambassador Suite - Double

  • 1130 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Yaab Ambassador Suite - King

Yaab Ambassador Suite - King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Yaab Ambassador Suite - King

  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Kij Master Suite - King

Kij Master Suite - King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Kij Master Suite - King

10/10 Exceptional
  • 947 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Sayab Governor Suite - King

Sayab Governor Suite - King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Sayab Governor Suite - King

10/10 Exceptional
  • 1389 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Kij Master Suite - Double

Kij Master Suite - Double | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Kij Master Suite - Double

10/10 Exceptional
  • 947 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Sayab Governor Suite - Double

Sayab Governor Suite - Double | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Sayab Governor Suite - Double

  • 1389 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Naj Junior Suite - Double

Naj Junior Suite - Double | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Naj Junior Suite - Double

10/10 Exceptional
  • 635 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Itza Plunge Pool Suite - King

Itza Plunge Pool Suite - King | View from room

Itza Plunge Pool Suite - King

  • 958 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior
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9.2 out of 10, Wonderful, (1001)
The price is $225
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$282 total
includes taxes & fees
Jun 12 - Jun 13
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About the neighborhood

Mérida

Hacienda Xcanatun, Angsana Heritage Collection places you within a 10-minute drive of popular sights such as Yucatán Siglo XXI Convention Center and Paseo de Montejo. This 54-room, 5-star hotel has 3 outdoor pools along with a full-service spa and 2 restaurants.

What's nearby

  • Plaza Galerias Mall - 6 min drive
  • Yucatán Siglo XXI Convention Center - 6 min drive
  • Paseo de Montejo - 7 min drive
  • La Isla Mérida Cabo Norte - 7 min drive
  • Yucatan Country Club - 13 min drive

Getting around

  • The nearest major airport is Mérida International Airport (MID): 28-min drive, 16 mi/25.7 km.

Restaurants

  • Mitica Burguers - 17 min walk
  • Hacienda Xcanatun By Angsana, Yucatan, Mexico - 5 min drive
  • Café Inédito - 17 min walk
  • La libertad - 6 min drive
  • Pollo Feliz - 5 min drive

About this property

Hacienda Xcanatun, Angsana Heritage Collection

Luxury hotel with 2 restaurants and 3 outdoor pools
Guests of Hacienda Xcanatun, Angsana Heritage Collection have access to a full-service spa, 3 outdoor pools, and a gym. There's free valet parking, and an airport shuttle (available 24 hours) for USD 48 per vehicle one-way. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, a terrace, and laundry facilities.
Guests can expect to find free WiFi and 55-inch LED TVs with satellite channels and first-run movies. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and bathrobes. Furnished balconies, minibars, and espresso makers are also standard.
3 outdoor swimming pools are on site along with a fitness center.
Angsana Spa has 3 treatment rooms. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Things to do

  • 3 outdoor pools
  • Full-service spa
  • Gym

Family friendly

  • 3 outdoor pools
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Free extra futon
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV with premium satellite channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Outside food is not permitted on the premises.

Renovations and closures

The property will be renovating from May 15 2024 to July 31 2024 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per night
  • Dogs only
  • 2 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 1 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately USD 20–40 for adults, and USD 20–40 for children
  • Airport shuttle fee: USD 48 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 50 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at Hacienda Xcanatun, Angsana Heritage Collection?

Hacienda Xcanatun, Angsana Heritage Collection provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hacienda Xcanatun, Angsana Heritage Collection?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Hacienda Xcanatun, Angsana Heritage Collection on Jun 5, 2024 start from $185.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hacienda Xcanatun, Angsana Heritage Collection?

This hotel is located in Mérida, close to Paseo de Montejo, La Isla Mérida Cabo Norte, and Plaza Galerias Mall. You'll also find The Harbor Lifestyle Mall and Great Museum of the Maya World within a short drive.

Will I be able to park at Hacienda Xcanatun, Angsana Heritage Collection?

Yes, valet parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Hacienda Xcanatun, Angsana Heritage Collection?

Angsana Spa is the hotel's spa and services include Thai massages, body wraps, and aromatherapy.

Does Hacienda Xcanatun, Angsana Heritage Collection feature a casino?

No, Hacienda Xcanatun, Angsana Heritage Collection doesn't have a casino.

Will I find an indoor pool at Hacienda Xcanatun, Angsana Heritage Collection?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

Is Hacienda Xcanatun, Angsana Heritage Collection good for couples?

There are many amenities for couples at this hotel, including 3 outdoor pools and a poolside bar plus some guestrooms feature private pools.

Are there hot tubs at Hacienda Xcanatun, Angsana Heritage Collection?

No, there isn't a spa tub at this hotel.

Does Hacienda Xcanatun, Angsana Heritage Collection have a restaurant that serves breakfast?

Yes, Hacienda Xcanatun, Angsana Heritage Collection has 2 restaurants, and serves breakfast (local cuisine) each morning for a surcharge.

Will Hacienda Xcanatun, Angsana Heritage Collection allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hacienda Xcanatun, Angsana Heritage Collection for a fee of USD 50 per pet, per night. The property also provides food and water bowls.

Does Hacienda Xcanatun, Angsana Heritage Collection have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hacienda Xcanatun, Angsana Heritage Collection?

The closest major airport to Hacienda Xcanatun, Angsana Heritage Collection is Mérida International Airport (MID), which is 16 mi away (28 minutes by car).

Can I book a room with a balcony at Hacienda Xcanatun, Angsana Heritage Collection?

Yes, every guestroom at Hacienda Xcanatun, Angsana Heritage Collection comes with a furnished balcony with some featuring garden or courtyard views.

Hacienda Xcanatun, Angsana Heritage Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 195 out of 251 reviews" "
Rating 8 - Good. 29 out of 251 reviews" "
Rating 6 - Okay. 12 out of 251 reviews" "
Rating 4 - Poor. 7 out of 251 reviews" "
Rating 2 - Terrible. 8 out of 251 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the property. The staff is attentive and professional. The hacienda style renovation was impecable you truly feel your are living in a bygone era. The restaurant “Casa de Piedra” is a must visit if you are foodie.
Stayed 5 nights in Feb 2024

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and definitely will be back!
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Excellent pool.
Stayed 3 nights in Feb 2024

4/10 Poor

ROBERT, Lake Worth

Traveled with partner
Liked: Staff & service, property conditions & facilities
We eat breakfast only once. We were the only table and the service was very bad, the food when it finally arrived was terrible. Also very over priced.
Stayed 4 nights in Jan 2024

10/10 Excellent

Cale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay! The staff and environment give a welcoming experience where we felt like we are in a paradise.
Stayed 3 nights in Oct 2023

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

scott, Sun City

Stayed 3 nights in Oct 2023

10/10 Excellent

Juan Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023