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Embassy Suites Memphis

3.5 star property
Hotel in Memphis with free breakfast and fitness center

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Photo gallery for Embassy Suites Memphis

Lobby
Lobby
Lobby
Suite, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk
Lobby
Reviews
7.6

Good

Popular amenities

  • Restaurant
  • Breakfast included
  • Parking availableParking availableParking available
  • BarBarBar
  • GymGymGym
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
1022 S Shady Grove Rd, Memphis, TN, 38120
  • Popular LocationBaptist Memorial Hospital-Memphis5 min drive
  • Popular LocationUniversity of Memphis7 min drive
  • Popular LocationShelby Farms Visitor Center9 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)15 min drive

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Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

55-inch LCD TV with digital channels, TV

Suite, 1 King Bed, Accessible, Bathtub

9.4/10 Exceptional
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

55-inch LCD TV with digital channels, TV

Suite, 1 King Bed, Non Smoking

8.5/10 Very Good
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

55-inch LCD TV with digital channels, TV

Suite, 2 Double Beds, Non Smoking

7.3/10 Good
  • Sleeps 6
  • 2 Double Beds

View all photos for Conference Suite, 1 King Bed

55-inch LCD TV with digital channels, TV

Conference Suite, 1 King Bed

  • 256 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

10/10 Exceptional
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

55-inch LCD TV with digital channels, TV

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area | 55-inch LCD TV with digital channels, TV

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10/10 Exceptional
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll in Shower)

Suite, 1 King Bed, Accessible (Roll in Shower) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll in Shower)

7.5/10 Good
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hyatt Place Memphis Primacy Park
Pool
Breakfast included
Pet friendly
Free WiFi
7.8 out of 10, Good, (1019)
The price is $122
per night
$147 total
includes taxes & fees
Jun 23 - Jun 24
Hyatt Place Memphis Primacy Park

About the neighborhood

Memphis

Located within a mile (2 km) of Lichterman Nature Center, Embassy Suites Memphis is within 3 miles (5 km) of Shelby Farms Park. This 220-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and a gym.

What's nearby

  • Shelby Farms Park - 4 min drive
  • Baptist Memorial Hospital-Memphis - 5 min drive
  • Memphis Botanic Garden - 7 min drive
  • University of Memphis - 7 min drive
  • Shelby Farms Visitor Center - 9 min drive

Getting around

  • Memphis Central Station - 20 min drive
  • The preferred airport is Memphis International Airport (MEM): 15-min drive, 11.7 mi/18.8 km.

Restaurants

  • ‪Chick-Fil-A - ‬10 min walk
  • ‪Bog & Barley - ‬4 min walk
  • ‪Panda Express - ‬8 min walk
  • ‪The Lobby Bar - ‬15 min walk
  • ‪McDonald's - ‬13 min walk

About this property

Embassy Suites Memphis

Hotel in Memphis with free breakfast and fitness center
Guests of Embassy Suites Memphis enjoy a gym, WiFi in public areas, and meeting rooms. Self parking is offered for USD 4.49 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and a computer station.
Guests can expect WiFi, wired internet, and 55-inch LCD TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include sofa beds, refrigerators, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 4.49 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Atrium/Lobby Bar
  • Frank Grisanti Italian

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 4,232 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (27 inches high)
  • Hand-held showerhead
  • Handrails in stairways (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 4.49 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Memphis
Embassy Suites Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel Memphis
Embassy Suites Memphis Hotel
Embassy Suites Memphis Hotel
Embassy Suites Memphis Memphis
Embassy Suites Memphis Hotel Memphis

Frequently asked questions

Is a free cancellation option available at Embassy Suites Memphis?

Embassy Suites Memphis provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Embassy Suites Memphis?

As of Jun 9, 2024, prices found for a 1-night stay for 2 adults at Embassy Suites Memphis on Jun 23, 2024 start from $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Embassy Suites Memphis?

This hotel is located in Memphis within a short 15-minute walk of Lichterman Nature Center. You'll also find Memphis Botanic Garden and Shelby Farms Park within a short drive.

Is there parking available at Embassy Suites Memphis?

Yes, uncovered parking is offered for USD 4.49 per day. Though parking is available on request, accessible parking is also available.

Does Embassy Suites Memphis feature a casino on the premises?

No, Embassy Suites Memphis doesn't have a casino.

Will I find an indoor pool at Embassy Suites Memphis?

No, there is no indoor pool at this hotel.

Is Embassy Suites Memphis a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Does Embassy Suites Memphis have a hot tub?

No, this hotel doesn't have a spa tub.

Does Embassy Suites Memphis have a restaurant with a breakfast menu?

Yes, Embassy Suites Memphis serves free cooked-to-order breakfasts at Frank Grisanti Italian each morning.

Will Embassy Suites Memphis allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites Memphis for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites Memphis?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Embassy Suites Memphis?

The closest major airport to Embassy Suites Memphis is Memphis International Airport (MEM), which is 11.7 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Embassy Suites Memphis?

No, there aren't any guestrooms with balconies at Embassy Suites Memphis.

Does Embassy Suites Memphis have a wedding venue on site?

There are wedding services available at Embassy Suites Memphis if that's in your vacation plans.

Embassy Suites Memphis Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 407 out of 1001 reviews" "
Rating 8 - Good. 238 out of 1001 reviews" "
Rating 6 - Okay. 145 out of 1001 reviews" "
Rating 4 - Poor. 117 out of 1001 reviews" "
Rating 2 - Terrible. 94 out of 1001 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Exterior doors were all disabled, and this lead to a long walk in inclement weathereach day of my stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Teron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Brittney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Kecia, Birmingham

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The proerty could be really nice it's a beautiful hotel, very nice rooms and spacious. The free Wine or Beer evening reception was awesome! The problem we had, I was told every weekend Kids have sleep overs parties there, kids were running all over the place, next door to us they had a teenage party unattended! Kids were knocking on the door and running, beating on the walls. They set off the fire alarm @ 2 in the morning. Not to mention the loud rap music all night.The cook to order Breakfast was great but again unattend Children grabbing food.
Stayed 1 night in Feb 2024

6/10 Okay

RevJ

Liked: Staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE ABSOLUTE WORST EVER!!!! EVERYONE LIES!!!!
The hotel is poorly run with incompetent management and rude staff. They lied to our faces and said Expedia sent the wrong room type and gave us a king room instead of a double room. We had no choice other than to purchase another room after a long day of travel. There is major construction going on all day. There is no working TV in rooms. When we inquired with maintenance he said there was nothing they could do and it’s been like this for a while. There was food and crumbs in the sofa bed. It had clearly not been cleaned or vacuumed. The walls are paper thin with no insulation. You can hear everything. There was no hot water the first night. The second day we finally got hot water but you have to let the water run for at least twenty minutes. Like the water has to travel from the hot water tank on the first floor. Unacceptable! Our fire alarm went off in our room in the middle of the night. They have no maintenance staff on duty overnight in a hotel that has over 100 rooms! Front desk girl said she could refund us but we had to leave right then so that they could get it ready for the next guest. Their manager’s reception was horrible with the cheapest wine, old cheese and stale crackers, and bagged snacks like chips and cookies that you would pack in your kid’s lunch box. With all that transpired, manager said she would refund us in full for one of the rooms upon checking out. When we checked out, she lied again and said she would only refund one night. DO NOT STAY HERE!!
Stayed 4 nights in Feb 2024

2/10 Terrible

Kabrina

Stayed 1 night in Feb 2024

2/10 Terrible

Maisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

DeAnna

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My last stay wasn’t well the staff was rude this stay the customer service improved however the last day my room door would not lock and honestly I didn’t want to waste my last day resting having a stranger in my room try to fix the door. However the placement of certain items were off body wash and shampoo was missing. I was also charge a holding fee which I wasn’t charged a month ago. Which was no problem just a issue with inconsistency. The pool and gym were still closed even though the last stay we were told it would be opened in January. (We were told this NYE) I guess with the renovations going on hopefully things improve soon to match the pricing of what i am paying
Stayed 3 nights in Feb 2024