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Grand Ion Delemen Hotel

5.0 star property
Luxury hotel near First World Plaza

Choose dates to view prices

Photo gallery for Grand Ion Delemen Hotel

Indoor pool
Exterior
Deluxe Twin Room | In-room safe, desk, blackout drapes, iron/ironing board
Restaurant
Lobby
Reviews
7.4

Good

Popular amenities

  • Breakfast available
  • Pool
  • Air conditioning
  • GymGymGym
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service

Explore the area

Map
Jalan Ion Delemen 1, Genting Highlands, 69000
  • Popular LocationGenting SkyWorlds Theme Park9 min drive
  • Popular LocationFirst World Plaza11 min drive
  • Popular LocationGenting Highlands Premium Outlets18 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)113 min drive

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Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 695 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | In-room safe, desk, blackout drapes, iron/ironing board

Family Suite

  • 700 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room

8.4/10 Very Good
  • 327 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | LCD TV

Apartment, 2 Bedrooms

  • 667 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | LCD TV

Suite, 2 Bedrooms

  • 1007 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Studio

Studio | In-room safe, desk, blackout drapes, iron/ironing board

Studio

  • 388 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | Living room | LCD TV

Suite, 3 Bedrooms

7.1/10 Good
  • 1356 sq ft
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • 327 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Genting Highlands

Grand Ion Delemen Hotel places you within 3 miles (5 km) of popular attractions like Skytropolis Indoor Theme Park and First World Plaza. This 611-room, 5-star hotel has conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • Skytropolis Indoor Theme Park - 9 min drive
  • Genting SkyWorlds Theme Park - 9 min drive
  • SkyAvenue - 10 min drive
  • First World Plaza - 11 min drive
  • Genting Highlands Premium Outlets - 18 min drive

Getting around

  • Batang Kali Station - 45 min drive
  • The nearest major airports are:<br />Subang (SZB-Sultan Abdul Aziz Shah): 75-min drive, 46 mi/74 km<br /> Kuala Lumpur International Airport (KUL): 114-min drive, 70.6 mi/113.6 km<br /> <p>The preferred airport is Kuala Lumpur International Airport (KUL). </p>

Restaurants

  • ‪Starbucks - ‬11 min drive
  • ‪1 Meter Teh - ‬10 min drive
  • ‪Starbucks - ‬10 min drive
  • ‪Sakura Restaurant - ‬11 min drive
  • ‪Pauline’s - ‬11 min drive

About this property

Grand Ion Delemen Hotel

Luxury hotel near First World Plaza
Grand Ion Delemen Hotel features an indoor pool, a children's pool, and a gym. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.
Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, safes, and phones.
An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; MYR 60 for adults and MYR 30 for children
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Fairy Tales
  • Kembali Kitchen

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Rock climbing
  • Ziplining

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,896 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100.00
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Genting Highlands
Grand Ion Delemen
Ion lemen Genting Highlands
Grand Ion Delemen Hotel Hotel
Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Hotel Hotel Genting Highlands

Frequently asked questions

Are free cancellation options available at Grand Ion Delemen Hotel?

Grand Ion Delemen Hotel offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Ion Delemen Hotel?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Grand Ion Delemen Hotel on Jul 9, 2024 start from $72.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Grand Ion Delemen Hotel?

This hotel is located in Genting Highlands, close to Genting SkyWorlds Theme Park, First World Plaza, and Genting Highlands Premium Outlets. You'll also find Skytropolis Indoor Theme Park and Arena of Stars within a short drive.

Is there parking available at Grand Ion Delemen Hotel?

Yes, there is accessible parking available.

Does Grand Ion Delemen Hotel include a casino at the property?

No, Grand Ion Delemen Hotel doesn't have a casino.

Is there an indoor pool at Grand Ion Delemen Hotel?

Yes, this hotel has an indoor pool.

Is Grand Ion Delemen Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a restaurant, and private dining.

Does Grand Ion Delemen Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Grand Ion Delemen Hotel have a restaurant that serves breakfast?

Yes, Grand Ion Delemen Hotel serves to-go breakfast for a surcharge each morning at Kembali Kitchen.

Does Grand Ion Delemen Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Ion Delemen Hotel.

Are there connecting rooms at Grand Ion Delemen Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Grand Ion Delemen Hotel?

The closest major airport to Grand Ion Delemen Hotel is Subang (SZB-Sultan Abdul Aziz Shah), which is about 26.3 mi away.

Are there rooms with balconies at Grand Ion Delemen Hotel?

Yes, some guestrooms at Grand Ion Delemen Hotel offer a balcony.

Does Grand Ion Delemen Hotel offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Ion Delemen Hotel.

Grand Ion Delemen Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 147 out of 492 reviews" "
Rating 8 - Good. 169 out of 492 reviews" "
Rating 6 - Okay. 80 out of 492 reviews" "
Rating 4 - Poor. 54 out of 492 reviews" "
Rating 2 - Terrible. 42 out of 492 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Meyy

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a construction near to the property and this was not informed in their website and nor the staff feel sorry about it
Stayed 2 nights in Feb 2024

8/10 Good

LEE YOW

Traveled with family
Liked: Cleanliness, staff & service
Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
Stayed 2 nights in Jan 2024

2/10 Terrible

Soh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
Stayed 3 nights in Dec 2023

4/10 Poor

Eric

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Definitely not a 5 star hotel and the place was dirty. Sheets werent clean and very dusty.
Stayed 1 night in Nov 2023

4/10 Poor

Kooi

Disliked: Cleanliness, amenities, property conditions & facilities
I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
Stayed 3 nights in Nov 2023

10/10 Excellent

monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool kitchen food are excellent, my room is spacious and luxury. Sure I will be back
Stayed 1 night in Oct 2023

2/10 Terrible

Ali

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The setup of this property very inconvenient for guests. One lobby for multiple towers. Everytime you need to leave the parking lot you will have to stop by the lobby which is at least 5 min walk from you room's building for them to activate your touch n go in order for you to exit the garage with no charge of fees. The rooms are very dirty with very noticeable dirty bed sheets and pillow covers. We asked to change the room but sadly all the rooms are in the same condition and even much worst. Blood, hair and makeup risdue on the bed sheets. Customer service little to no exsiting. Highly recommend to look somewhere else other than this poorly managed property.

8/10 Good

Jan

Stayed 1 night in Sep 2023

6/10 Okay

Catherine

Stayed 2 nights in Aug 2023

2/10 Terrible

Anil Kumar, Houston

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty and smells really bad. When complained they sprayed some room freshener which lasted for very short time. It was very disgusting. The room was not cleaned the next day and the phone in the room did not work throughout the stay. Not worth the money and does not qualify as a 2* too.
Stayed 2 nights in Jul 2023