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2000 HOTEL Downtown Kigali

4.0 star property
Family-friendly hotel with free breakfast connected to a shopping center in Kigali

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Photo gallery for 2000 HOTEL Downtown Kigali

Breakfast, lunch, dinner served; international cuisine
Business Double Room, City View | Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; international cuisine
Business Double Room, City View | View from room
Reception
Reviews
8.4

Very good

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Free WiFi
  • GymGymGym
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included

Explore the area

Map
KN82 St/1, near Kigali City Tower, Nyarugenge Sector, Kigali, 3153
  • Popular LocationUnion Trade Center6 min walk
  • Popular LocationNyamirambo Stadium7 min drive
  • Popular LocationKigali Convention Centre11 min drive
  • AirportKigali (KGL-Kigali Intl.)44 min drive

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Room options

View all photos for Business Twin Room, City View

Business Twin Room, City View | Minibar, in-room safe, desk, laptop workspace

Business Twin Room, City View

9/10 Wonderful
  • 430 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Business Double Room, City View

Business Double Room, City View | Minibar, in-room safe, desk, laptop workspace

Business Double Room, City View

8.4/10 Very Good
  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, laptop workspace

Superior Suite

10/10 Exceptional
  • 861 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, Mountain View

Executive Suite, Mountain View | Minibar, in-room safe, desk, laptop workspace

Executive Suite, Mountain View

8.2/10 Very Good
  • 861 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Kigali

2000 HOTEL Downtown Kigali places you within a leisurely stroll of Union Trade Center and Ntarama Church. This 105-room, 4-star hotel has free breakfast, free in-room WiFi, and free self parking. Located centrally in Kigali, it's connected to a shopping center and also close to Kigali Convention Centre and Club Rafiki.

What's nearby

  • Union Trade Center - 6 min walk
  • Kigali Genocide Memorial Centre - 5 min drive
  • Nyamirambo Stadium - 7 min drive
  • Kigali Heights - 11 min drive
  • Kigali Convention Centre - 11 min drive

Getting around

  • The preferred airport is Kigali (KGL-Kigali Intl.): 45-min drive, 7.4 mi/11.9 km.

Restaurants

  • Cucina Italian Restaurant - 18 min walk
  • Executive Lounge - 18 min walk
  • Makfast - 7 min walk
  • Dine Divine - 11 min walk
  • Brioche - 6 min walk

About this property

2000 HOTEL Downtown Kigali

Family-friendly hotel with free breakfast connected to a shopping center in Kigali
2000 HOTEL Downtown Kigali features a gym, free WiFi in public areas, and a business center. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include an arcade/game room, free newspapers, and laundry facilities.
Guests can expect to find free WiFi and wired Internet, along with 32-inch flat-screen TVs. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include dining areas, sitting areas, and refrigerators.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bamboo

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Spa

  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 13 floors
  • Built in 2015
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Desk chair
  • Fan
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Contactless check-in is available.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

2000 HOTEL Kigali
2000 Kigali
2000 HOTEL
2000 Downtown Kigali
2000 Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel
2000 HOTEL Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel Kigali

Frequently asked questions

What's there to do within easy reach of 2000 HOTEL Downtown Kigali?

This hotel is located in Kigali, a short 6-minute walk from Union Trade Center and also 14 minutes on foot from Ntarama Church. You'll also find Nyamirambo Stadium and Kigali Heights within a short drive.

How much does it cost to stay at 2000 HOTEL Downtown Kigali?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at 2000 HOTEL Downtown Kigali on Jun 11, 2024 start from $68.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at 2000 HOTEL Downtown Kigali?

Yes, self parking is offered for free at the hotel.

Is there a spa available at 2000 HOTEL Downtown Kigali?

Spa services at the hotel include facials and mani/pedis.

Does 2000 HOTEL Downtown Kigali include a casino on the premises?

No, 2000 HOTEL Downtown Kigali doesn't have a casino.

Will I find an indoor pool at 2000 HOTEL Downtown Kigali?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at 2000 HOTEL Downtown Kigali?

Amenities that appeal to couples at this hotel include a minibar, a rainfall showerhead, and free Internet access.

Does 2000 HOTEL Downtown Kigali have a hot tub?

No, there isn't a spa tub at this hotel.

Does 2000 HOTEL Downtown Kigali have a restaurant with a breakfast menu?

Yes, 2000 HOTEL Downtown Kigali serves free buffet breakfast at Bamboo each morning.

Does 2000 HOTEL Downtown Kigali allow pets to stay free of charge?

No, pets aren't allowed at 2000 HOTEL Downtown Kigali though service animals are welcome.

Does 2000 HOTEL Downtown Kigali have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from 2000 HOTEL Downtown Kigali?

The closest major airport to 2000 HOTEL Downtown Kigali is Kigali (KGL-Kigali Intl.), which is 7.4 mi away (45 minutes by car).

Can I book a room with a balcony at 2000 HOTEL Downtown Kigali?

No, there aren't any guestrooms with balconies at 2000 HOTEL Downtown Kigali.

2000 HOTEL Downtown Kigali Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 188 out of 394 reviews" "
Rating 8 - Good. 133 out of 394 reviews" "
Rating 6 - Okay. 39 out of 394 reviews" "
Rating 4 - Poor. 23 out of 394 reviews" "
Rating 2 - Terrible. 11 out of 394 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Anthony

Traveled with partner
Resturant services is appalling with the exception of breakfast which is average.
Stayed 5 nights in May 2024

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful. The staff was friendly, welcoming and helpful. The breakfast had variety.
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a great city! The staff are amazing!! Rooms are large, clean, lots of water pressure. I highly recommend this place!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Stayed 1 night in Feb 2024

10/10 Excellent

Sybille

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the room showed a bit of wear, it was very clean, had a great view, and the amenities were excellent (safe, slippers/bathrobe, tea and coffee in the room, bottled water, etc). The wifi was strong (the best I had in Rwanda) and the a/c worked well. The breakfast was delicious and offered a good variety. Everyone that worked there was helpful and accommodating, especially the front desk and the breakfast crew (thank you!) My only complaint is that the listing on Expedia says they have a free shuttle to/from the airport. The shuttle is only free from the airport to the hotel. You have to pay $20 from the hotel back to the airport. Overall, great hotel in the heart of Kigali!
Stayed 1 night in Jan 2024

8/10 Good

LEAH

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Pros: Great reception from the airport by hotel driver (Geoffrey night Driver), such a humble and respectful gentleman. Clean room & premises in general. Friendly and helpful staff from concierge especially (Nancy), reception and housekeeping (Valence). Cons: Poor services at the bamboo restaurant. Ordered room service for breakfast at 9 am, had to make 4 follow up calls only to receive cold food some few minutes to 11am. I requested for salt from one restaurant staff, he never returned, so I ate my food with no salt. The fridge in the room did not work the whole time I stayed in the hotel and the wifi was not working sometimes.
Stayed 7 nights in Dec 2023

8/10 Good

lilian awuor

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay at the hotel. However, I would encourage them to work on the internet. As a foreigner, we depend on the internet for communication while we are away; however, the internet connection is so poor that it cannot sustain a WhatsApp call. Otherwise, everything was perfect, and I am looking forward to another trip
Stayed 4 nights in Dec 2023

10/10 Excellent

Peter

Stayed 2 nights in Dec 2023

10/10 Excellent

Abdulrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Riley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport shuttle is great and hotel is clean
We had the best time at this hotel. Even though our flight was delayed by 2 hours, there was no delay at the airport and we got to the hotel safely. The check in process went very smoothly. We had a great view of the city on the 12th floor. The bed was pretty firm.
Stayed 1 night in Nov 2023