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Hotel Indigo El Paso Downtown, an IHG Hotel

3.5 star property
Comfortable hotel near Paso del Norte International Bridge

Choose dates to view prices

Photo gallery for Hotel Indigo El Paso Downtown, an IHG Hotel

Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas
Exterior
Desk, iron/ironing board, cribs/infant beds, free WiFi
Bar (on property)
Bar (on property)
Reviews
8.2

Very good

Popular amenities

  • BarBarBar
  • Breakfast available
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • GymGymGym

Explore the area

Map
325 N. Kansas Street, El Paso, TX, 79901
  • Popular LocationPlaza Theater5 min walk
  • Popular LocationUniversity of Texas at El Paso2 min drive
  • Popular LocationPaso del Norte International Bridge3 min drive
  • AirportEl Paso, TX (ELP-El Paso Intl.)13 min drive

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Room options

View all photos for Standard Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

8/10 Very Good
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.9/10 Good
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

10/10 Exceptional
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.1/10 Wonderful
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed

9.6/10 Exceptional
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed

10/10 Exceptional
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.2/10 Very Good
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

7.3/10 Good
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed

9.1/10 Wonderful
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

El Paso

Located in Downtown El Paso, Hotel Indigo El Paso Downtown, an IHG Hotel is within a 10-minute stroll of sights such as Plaza Theater and El Paso Symphony Orchestra. This 3.5-star hotel has 119 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Plaza Theater - 5 min walk
  • Judson F. Williams Convention Center - 7 min walk
  • Southwest University Park - 8 min walk
  • University of Texas at El Paso - 2 min drive
  • Paso del Norte International Bridge - 3 min drive

Getting around

  • El Paso Union Depot - 17 min walk
  • The nearest major airports are:<br />El Paso International Airport (ELP): 14-min drive, 8.2 mi/13.1 km<br /> Ciudad Juarez Intl. Airport (CJS): 31-min drive, 13.6 mi/21.9 km<br /> <p>The preferred airport is El Paso International Airport (ELP). </p>

Restaurants

  • Craft and Social - 2 min walk
  • Mamacitas Cafe and Cantina
  • Coffee Box - 4 min walk
  • Epic - 3 min walk
  • District Coffee - 4 min walk

About this property

Hotel Indigo El Paso Downtown, an IHG Hotel

Comfortable hotel near Paso del Norte International Bridge
Guests staying at Hotel Indigo El Paso Downtown, an IHG Hotel enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 15 per day. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a meeting room, and a library.
TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Coffee makers, free newspapers, and hair dryers are also standard.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 15 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Pet weight must not exceed 75 lbs per pet
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for USD 25.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
  • Covered valet parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo Paso Downtown, An Ihg
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel
Hotel Indigo El Paso Downtown, an IHG Hotel El Paso
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel El Paso

Frequently asked questions

Is free cancellation available at Hotel Indigo El Paso Downtown, an IHG Hotel?

Hotel Indigo El Paso Downtown, an IHG Hotel provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Indigo El Paso Downtown, an IHG Hotel?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Hotel Indigo El Paso Downtown, an IHG Hotel on Jul 1, 2024 start from $138.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Indigo El Paso Downtown, an IHG Hotel?

This hotel is situated in Downtown El Paso within a 10-minute walk of Plaza Theater, Abraham Chavez Theater, and Southwest University Park. You'll also find El Paso Downtown Artist and Farmer's Market and El Paso Symphony Orchestra less than a mile away.

Is parking available on site at Hotel Indigo El Paso Downtown, an IHG Hotel?

Yes, secured valet parking is offered for USD 15 per day with in/out privileges.

Does Hotel Indigo El Paso Downtown, an IHG Hotel have a casino at the property?

No, Hotel Indigo El Paso Downtown, an IHG Hotel doesn't have a casino.

Will I find an indoor pool at Hotel Indigo El Paso Downtown, an IHG Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Hotel Indigo El Paso Downtown, an IHG Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hotel Indigo El Paso Downtown, an IHG Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Indigo El Paso Downtown, an IHG Hotel have a restaurant that serves breakfast?

Yes, Hotel Indigo El Paso Downtown, an IHG Hotel serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Hotel Indigo El Paso Downtown, an IHG Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Indigo El Paso Downtown, an IHG Hotel for a fee of USD 75 per pet, per stay.

Are there connecting rooms at Hotel Indigo El Paso Downtown, an IHG Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel Indigo El Paso Downtown, an IHG Hotel?

The closest major airport to Hotel Indigo El Paso Downtown, an IHG Hotel is El Paso International Airport (ELP), which is 8.2 mi away (14 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is located 13.6 mi away (31-minute drive).

Can I book a room with a balcony at Hotel Indigo El Paso Downtown, an IHG Hotel?

No, at Hotel Indigo El Paso Downtown, an IHG Hotel, there aren't any guestrooms that list a balcony.

Hotel Indigo El Paso Downtown, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 573 out of 1004 reviews" "
Rating 8 - Good. 198 out of 1004 reviews" "
Rating 6 - Okay. 82 out of 1004 reviews" "
Rating 4 - Poor. 59 out of 1004 reviews" "
Rating 2 - Terrible. 92 out of 1004 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints regarding the staff or the cleanliness of the hotel. Both were great, however, I did notice the showers never got warm enough to enjoy, they were usually lukewarm regardless of the time of day. I also noticed that if you share a wall with another room you are prone to hear things clearly, for example a vibrating phone. Street noise was also a little noticeable but not terrible.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Tremain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Roxann, Valley stream

Business traveler
Liked: Cleanliness, staff & service
Basically stayed there 3 times and they have no perks, no safe boxes. Plus dining very slow.
Stayed 3 nights in Feb 2024

6/10 Okay

Meredith

Traveled with family
Liked: Cleanliness
Live music until 1am
I’ve stayed at indigo hotels a couple of times but haven’t ever really loved any of them. On this particular trip they put us on a floor that happened to be right above the bar, which happen to have live music until 1 am. The way the hotel is situated, the bar sticks out the side f the hotel on an upper level so I would assume everyone on our floor probably had the same problem! It was the loudest base I’ve ever heard so it kept us awake until 1. Fortunately they didn’t start until 11 so we slept from 10-11 until we were first awakened by the front desk at 11 asking if we had a water leak in our bathroom!! I’ve honestly never experienced anything like this stay and I’ve stayed at a lot of hotels in my day. So, I would say, ask them about the live music before you book and also make sure you are on a floor far away from it if you want to sleep before 1am.
Stayed 1 night in Feb 2024

2/10 Terrible

Angelica

Stayed 1 night in Feb 2024

10/10 Excellent

Dayanara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at this hotel. The staff was exceptionally friendly, and the facilities, including the pool and rooms, were impeccably clean. The hotel's downtown El Paso location is incredibly convenient. However, the only drawback was the absence of complimentary parking. They do offer valet parking for $18 per night, but despite this, the overall experience at the hotel was delightful.
Stayed 1 night in Feb 2024

10/10 Excellent

Sergio

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Area around hotel safe. Parking options limited for self park.
Stayed 1 night in Feb 2024

10/10 Excellent

Braeden

Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024