Located within 2 miles (3 km) of Kennedy Mall, MainStay Suites Dubuque at Hwy 20 places you within a few miles (5 km) of Bell Tower Theater. This 75-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
What's nearby
University of Dubuque - 7 min drive
Five Flags Center - 9 min drive
Diamond Jo Casino - 10 min drive
National Mississippi River Museum and Aquarium - 10 min drive
Q Casino - 12 min drive
Getting around
The preferred airport is Dubuque, IA (DBQ-Dubuque Regional): 15-min drive, 11.4 mi/18.3 km.
Restaurants
Chick-Fil-A - 4 min drive
McDonald's - 4 min drive
Culver's - 3 min drive
Texas Roadhouse - 4 min drive
Village Inn - 4 min drive
About this property
MainStay Suites Dubuque at Hwy 20
Hotel in Dubuque with free breakfast and fitness center
Guests of MainStay Suites Dubuque at Hwy 20 enjoy a gym, free WiFi in public areas, and conference space. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Kitchens, sofa beds, and refrigerators are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking available
Food and drink
Free continental breakfast
Coffee and tea in common areas
Things to do
Gym
TV in common areas
Family friendly
Free crib
In-room kitchen
In-room microwave
In-room refrigerator
In-room sofa bed
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (weekly)
Business services
240 square feet of conference space
Business center
Meeting room
Outdoors
Barbecue grill
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
3 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Double sofa bed
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Kitchen
Microwave
Refrigerator
Stovetop
More
Air conditioning (climate-controlled)
Free daily newspapers
Free local calls
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
This property welcomes pets for USD 20 per accommodation, per day, plus a deposit of USD 100 per stay
Dogs only
2 total (20 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Certain rooms only
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees
Children and extra beds
Children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20 per night
Free cribs/infant beds are available
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Pet deposit: USD 100 per stay
Pet fee: USD 20 per accommodation, per day
Service animals are exempt from fees
Rollaway bed fee: USD 20 per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Check-in: 3 PM
Check-out: noon
Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Contactless check-out is available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Property is also known as
Mainstay Suites Dubuque
Mainstay Suites Hotel Dubuque
Mainstay Dubuque
MainStay Suites Dubuque, Iowa
Mainstay Suites Dubuque Hotel
Mainstay Suites Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel
MainStay Suites Dubuque at Hwy 20 Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel Dubuque
Frequently asked questions
Are free cancellation options available at MainStay Suites Dubuque at Hwy 20?
MainStay Suites Dubuque at Hwy 20 provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.
How much does it cost to stay at MainStay Suites Dubuque at Hwy 20?
As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at MainStay Suites Dubuque at Hwy 20 on Jun 30, 2024 start from $68.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What can I see within easy reach of MainStay Suites Dubuque at Hwy 20?
This hotel is located in Dubuque, close to Diamond Jo Casino, Five Flags Center, and National Mississippi River Museum and Aquarium. You'll also find Kennedy Mall and Dubuque Arboretum and Botanical Gardens within a short drive.
Will I be able to park at MainStay Suites Dubuque at Hwy 20?
Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.
Does MainStay Suites Dubuque at Hwy 20 feature a casino on the premises?
No, MainStay Suites Dubuque at Hwy 20 doesn't have a casino.
Is there an indoor pool at MainStay Suites Dubuque at Hwy 20?
No, there is no indoor pool at this hotel.
What will couples enjoy most about a stay at MainStay Suites Dubuque at Hwy 20?
Couples staying at this hotel will appreciate amenities like a kitchen as well as free breakfast and a 24-hour front desk.
Does MainStay Suites Dubuque at Hwy 20 have a hot tub?
No, this hotel doesn't have a spa tub.
Does MainStay Suites Dubuque at Hwy 20 feature a restaurant that includes a breakfast menu?
MainStay Suites Dubuque at Hwy 20 offers free continental breakfast though there is no restaurant.
Does MainStay Suites Dubuque at Hwy 20 allow pets to stay for free?
Although they can't stay for free, dogs are welcome at MainStay Suites Dubuque at Hwy 20 for a fee of USD 20 per accommodation, per day. A deposit of USD 100 per stay is collected.
Does MainStay Suites Dubuque at Hwy 20 have connecting rooms?
No, there aren't connecting guestrooms at this hotel.
What is the closest airport to MainStay Suites Dubuque at Hwy 20?
The closest major airport to MainStay Suites Dubuque at Hwy 20 is Dubuque, IA (DBQ-Dubuque Regional), which is 11.4 mi away (15 minutes by car).
Are there rooms with balconies that I can book at MainStay Suites Dubuque at Hwy 20?
No, there aren't any guestrooms with balconies at MainStay Suites Dubuque at Hwy 20.
MainStay Suites Dubuque at Hwy 20 Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 118 out of 417 reviews" "
10 - Excellent
118
Rating 8 - Good. 135 out of 417 reviews" "
8 - Good
135
Rating 6 - Okay. 84 out of 417 reviews" "
6 - Okay
84
Rating 4 - Poor. 53 out of 417 reviews" "
4 - Poor
53
Rating 2 - Terrible. 27 out of 417 reviews" "
2 - Terrible
27
7.0/10
Cleanliness
7.8/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Okay
Leonard
Apr 17, 2024
Liked: Staff & service
Disliked: Cleanliness
Friendly staff, nice and clean hallways and general area. Room was nice size but kitchen was dirty. Stove top was very dirty and not just burnt on it was grease and burnt food still on the top and burner areas. Rest of the room especially bathroom could have been cleaner as well.
I'm pleased I chose Mainstay Suites. Traveled with 4 other family members for my son's basketball game. Booked the double Queen suite. It was perfect for the amount of space.
Bring your Clorox wipes. If you're looking for a well cleaned room, this is not the place for you. The kitchen area was not clean at all. There was sticky stuff on the table and fridge handle/door. The chairs were very stained and dirty. The stovetop and microwave were very dirty as well. The bedroom and bathroom were better. Seems to be an older hotel. The hotel lobby was nice sized as we sat in the breakfast area and played cards with others. We didn't have the breakfast as we left both mornings before it was opened.
Jill
Stayed 2 nights in Jan 2024
8/10 Good
Verified traveler
Traveled with family
Jan 3, 2024
Liked: Staff & service, room comfort
Amazing customer service
I cannot recommend the people here enough. The customer service was unbelievable. I won’t go into more detail so as not to reveal my privacy, but I was very impressed with everyone there.
Bed and pillows extremely comfy. We booked a queen suite.
The kitchen in the suite definitely could have been cleaner (we didn’t use it) and the hallways/elevator are dirty and worse for wear. No bugs or anything in the rooms, though! Some of the room doors look like they should be replaced and the hallways are very dark for some reason.
Definitely worth the price, especially with provided breakfast. The people are amazing. Rooms are quite outdated, but it is a two-star hotel.
So I did try to give this place the benefit of the doubt after staying here at least 5 times in 5 different rooms on different times throughout the year but still got bit by BED BUGS in each room and this visit was no different. After this stay I will not return until they fix their BED BUG problem if it’s even fixable at this time. Each time I’ve stayed, I was bitten by BED BUGS in the bed all over my legs and some on my arms and back, on my previous visit I stayed in room 223 and let the front desk know and they said they would take care of it. This time around I stayed in room 333 specifically and I sat on the couch in the living room for all of 5 minutes eating and I start itching at the ankle and leg, it was 3 am by the time I got in my room so I didn’t want to go to front desk and say anything yet but the next morning when I got up I had bites all over and I went to the front desk and asked for the manager and he told me that he was aware that it was BED BUGS in some places and if I had a problem with it that I should not stay here anymore but he couldn’t give me any money back to refund my room for the extra night that I had. I will not return. It has been a kind of affordable stay at certain times when you need something last minute but that condition of this place is very poor along with the service and management. I will not return and not mention all of the pet hair all over the couch and sometimes the bed and chairs that get all over your clothes and luggage.