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Shangri-La Eros, New Delhi

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in New Delhi

Choose dates to view prices

Photo gallery for Shangri-La Eros, New Delhi

3 restaurants, breakfast, lunch served; local and international cuisine
Exterior
Horizon Deluxe, Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Bar (on property)
Reception
Reviews
9.2

Wonderful

Popular amenities

  • Spa
  • Restaurant
  • Gym
  • Breakfast available
  • PoolPoolPool
  • BarBarBar

Explore the area

Map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001
  • Popular LocationIndia Gate2 min drive
  • Popular LocationRashtrapati Bhavan4 min drive
  • Popular LocationJama Masjid5 min drive
  • AirportDelhi (DEL-Indira Gandhi Intl.)36 min drive

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Room options

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

9.4/10 Exceptional
  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Deluxe, Room, 2 Twin Beds

Horizon Deluxe, Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Horizon Deluxe, Room, 2 Twin Beds

  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Premier Room, 1 King Bed

Horizon, Premier Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Horizon, Premier Room, 1 King Bed

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.3/10 Wonderful
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 1 King Bed

Horizon Deluxe, Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Horizon Deluxe, Room, 1 King Bed

8.5/10 Very Good
  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, blackout drapes

Executive Suite

8.2/10 Very Good
  • 476 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed

8.8/10 Excellent
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

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The price is $158
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includes taxes & fees
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About the neighborhood

New Delhi

Located in Connaught Place within a mile (2 km) of India Gate, Shangri-La Eros, New Delhi is within 2 miles (3 km) of other popular sights such as Rashtrapati Bhavan. This 5-star hotel has 320 rooms and welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool. It's connected to a shopping center in central New Delhi and also close to Lodhi Garden and Jama Masjid.

What's nearby

  • India Gate - 2 min drive
  • Rashtrapati Bhavan - 4 min drive
  • Lodhi Garden - 4 min drive
  • Jama Masjid - 5 min drive
  • Chandni Chowk - 7 min drive

Getting around

  • New Delhi Tilak Bridge Station - 3 min drive
  • Janpath Station - 6 min walk
  • The preferred airport is Indira Gandhi International Airport (DEL): 37-min drive, 12.2 mi/19.7 km.

Restaurants

  • Comesum - 10 min walk
  • YWCA Kitchen - 9 min walk
  • The Spice Route - 8 min walk
  • Mister Chai - 1 min walk
  • Le Belvedere, Le Meridien - 5 min walk

About this property

Shangri-La Eros, New Delhi

Luxury hotel with 3 restaurants connected to a shopping center in New Delhi
Guests of Shangri-La Eros, New Delhi enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for INR 3833 per room one-way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and DVD players. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Refrigerators, minibars, and coffee makers are other standard amenities.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
CHI, The Spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: INR 2,360 for adults and INR 1,180 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Grappa
  • Mister Chai
  • Shang Palace
  • Sorrento
  • Tamra

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from June 27 2024 to January 31 2025 (dates subject to change):
  • Business center
  • Fitness facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Spa/Beauty services
The following facilities are closed seasonally each year. They will be closed from June 14 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for INR 1500 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately INR 2360 for adults and INR 1180 for children
  • Airport shuttle fee: INR 3833 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-1:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Eros Hotel
Eros Hotel New Delhi
Eros New Delhi
Eros New Delhi Hotel
Hotel Eros
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Shangri-La s Eros
Shangri-La s Eros Hotel
Shangri-La s Eros Hotel New Delhi
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Shangri La's Eros Hotel
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Shangri-La's Eros Hotel
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Shangri-La Eros, New Delhi Hotel New Delhi

Frequently asked questions

Is free cancellation available at Shangri-La Eros, New Delhi?

Shangri-La Eros, New Delhi provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Eros, New Delhi?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at Shangri-La Eros, New Delhi on Jun 15, 2024 start from $118.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Shangri-La Eros, New Delhi?

This hotel is situated in Connaught Place within a short 14-minute walk of Gurudwara Bangla Sahib and also 5 minutes on foot from Western Court Building. You'll also find India Gate and Jama Masjid within a short drive.

Is there parking available at Shangri-La Eros, New Delhi?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa available at Shangri-La Eros, New Delhi?

CHI, The Spa is the hotel's spa and services include Thai massages, Swedish massages, Ayurvedic treatments, and couples treatments. Note that spa services and facilities will be unavailable from June 27 2024 until January 31 2025 (subject to change).

Does Shangri-La Eros, New Delhi have a casino?

No, Shangri-La Eros, New Delhi doesn't have a casino.

Is there an indoor pool at Shangri-La Eros, New Delhi?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Shangri-La Eros, New Delhi?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant with al fresco dining.

Are there hot tubs at Shangri-La Eros, New Delhi?

Yes, this hotel has a spa tub.

Does Shangri-La Eros, New Delhi feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Eros, New Delhi has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Shangri-La Eros, New Delhi allow pets to stay for free?

No, pets and service animals aren't allowed at Shangri-La Eros, New Delhi.

Are there connecting rooms at Shangri-La Eros, New Delhi?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Shangri-La Eros, New Delhi?

The closest major airport to Shangri-La Eros, New Delhi is Indira Gandhi International Airport (DEL), which is 12.2 mi away (37 minutes by car).

Can I book a room with a balcony at Shangri-La Eros, New Delhi?

No, there aren't any guestrooms with balconies at Shangri-La Eros, New Delhi.

Does Shangri-La Eros, New Delhi have a wedding venue?

There are wedding services available at Shangri-La Eros, New Delhi if that's in your vacation plans.

Shangri-La Eros, New Delhi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1001 reviews" "
Rating 8 - Good. 210 out of 1001 reviews" "
Rating 6 - Okay. 52 out of 1001 reviews" "
Rating 4 - Poor. 25 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Devinder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sangri la Eros Delhi
Room was very comfortable and the Executive Room was worth the money
Stayed 8 nights in Feb 2024

2/10 Terrible

Jing

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We have been always a fan of Shangri-la, but this experience at Delhi completely changed that, we will never stay at a Shangri-la again. We arrived almost 11pm, exhausted, the front door staff “ordered” us to scan our luggage, it felt that we are passing an airport security check, then at the front desk, we were told that our executive suite (for which we paid for USD $500 per night and on Ecpedia site advertised “Sleep 5”) can only have two adults; they surcharged us our 18 year old child, when we showed to them what Expedia site said, they blamed on Expedia for false advertisement. I subsequently asked them to write a letter so that we can show to Expedia, they then backed out from their story. Also when one of our friend questioned the need to scan every passport including the minors, the front desk manager threatened not giving us any room (leaving us to the street)
Stayed 2 nights in Feb 2024

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful visit
It was an amazing stay. My pickup and airport drop off was easy. I would definitely stay at the Shangri La again!
Stayed 2 nights in Feb 2024

2/10 Terrible

Kevindrin

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointing both in service and quality of the food. Given the premium pricing, I would not recommend this hotel at all.
Stayed 2 nights in Dec 2023

6/10 Okay

Kunal

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pros: clean, amazing breakfast. Flexible and allowed us to reduce one night of our stay. Cons: staff is friendly but not competent. They sold us an upgrade only to realize a day later it wasn’t available for our entire stay and we had to change rooms in between. Hotels seems to think it is ok to run telemarketing campaigns for restaurant bookings. It was very annoying to get calls in the afternoon when our kids were sleeping.
Stayed 2 nights in Feb 2024

6/10 Okay

Dylan

Stayed 3 nights in Feb 2024

10/10 Excellent

sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Shashank, San Francisco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels is very well maintained in a convenient neighborhood. The rooms are a bit small but we were aware of it. Gym has ample equipments too. I was bummed by the water in outdoor pool not being temperature controlled. I was really looking forward to it and it didn't mention anywhere in the property desc. that this was the case.
Stayed 3 nights in Jan 2024