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Excelsior Hotel Ernst am Dom

5.0 star property
Luxury eco-certified hotel, walk to Cologne Cathedral
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Front of property
Suite (Excelsior) | Hypo-allergenic bedding, free minibar, in-room safe
2 restaurants, lunch, dinner served; Asian cuisine
Deluxe Room | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Massages
Reviews
9.6

Exceptional

Popular amenities

  • Breakfast available
  • Restaurant
  • Pet friendlyPet friendlyPet friendly
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym

Explore the area

Map
Trankgasse 1-5 / Domplatz, Cologne, NW, 50667
  • Popular LocationCologne Cathedral4 min walk
  • Popular LocationMusical Dome6 min walk
  • Popular LocationLANXESS Arena5 min drive
  • AirportCologne (CGN-Cologne - Bonn)13 min drive

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Room options

View all photos for Classic Single Room

Hypo-allergenic bedding, free minibar, in-room safe

Classic Single Room

10/10 Exceptional
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room (Grand)

Hypo-allergenic bedding, free minibar, in-room safe

Deluxe Room (Grand)

9.8/10 Exceptional
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Excelsior)

Suite (Excelsior) | Hypo-allergenic bedding, free minibar, in-room safe

Suite (Excelsior)

  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, free minibar, in-room safe

Classic Double Room

10/10 Exceptional
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, free minibar, in-room safe

Suite

10/10 Exceptional
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, free minibar, in-room safe

Deluxe Room

9.9/10 Exceptional
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, free minibar, in-room safe

Junior Suite

10/10 Exceptional
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Cathedral View)

Suite (Cathedral View) | Hypo-allergenic bedding, free minibar, in-room safe

Suite (Cathedral View)

10/10 Exceptional
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Grand)

Superior Room (Grand) | Hypo-allergenic bedding, free minibar, in-room safe

Superior Room (Grand)

10/10 Exceptional
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Hypo-allergenic bedding, free minibar, in-room safe

Executive Suite

  • 645 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cologne

Located in Innenstadt, Excelsior Hotel Ernst am Dom is adjacent to Cologne Cathedral and within a 10-minute walk of other popular attractions like Musical Dome. This 134-room, 5-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Cologne Cathedral - 4 min walk
  • Musical Dome - 6 min walk
  • Old Market - 7 min walk
  • Chocolate Museum - 20 min walk
  • LANXESS Arena - 5 min drive

Getting around

  • Cologne (QKL-Cologne Central Train Station) - 3 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 7 min walk
  • The nearest major airports are:<br />Cologne - Bonn Airport (CGN): 14-min drive, 9.5 mi/15.3 km<br /> Düsseldorf Intl. Airport (DUS): 49-min drive, 38.1 mi/61.3 km<br /> <p>The preferred airport is Cologne - Bonn Airport (CGN). </p>

Restaurants

  • ‪Café Reichard - ‬2 min walk
  • ‪DB Lounge - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Funkhaus / Cafe - Bar - Restaurant - ‬3 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Excelsior Hotel Ernst am Dom

Luxury eco-certified hotel, walk to Cologne Cathedral
Excelsior Hotel Ernst am Dom offers a gym, a sauna, and free WiFi in public areas. Parking is EUR 29 per day (EUR 29 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 65.00 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include meeting rooms, conference space, and a business center.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Free minibar items, tablet computers, and sitting areas are other standard amenities.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Limo/town car service
  • Self parking on site (EUR 29 per day)
  • Valet parking on site (EUR 29 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 52 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Hanse Stube
  • taku

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,499 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1863
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with satellite channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 52 per person
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Self parking fee: EUR 29 per day
  • Valet parking fee: EUR 29 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars and is displayed on this page as 5 stars.

Property is also known as

Ernst Excelsior
Ernst Hotel
Excelsior Ernst
Excelsior Ernst Cologne
Excelsior Ernst Hotel
Excelsior Hotel Ernst am Dom
Excelsior Hotel Ernst Cologne
Hotel Ernst
Hotel Ernst Excelsior
Hotel Excelsior Ernst
Excelsior Hotel Cologne
Excelsior Hotel Ernst Leading Hotels World Cologne
Excelsior Hotel Ernst Leading Hotels World
Excelsior Ernst Leading Hotels World Cologne
Excelsior Ernst Leading Hotels World
Excelsior Ernst am Dom Cologne
Excelsior Ernst am Dom
Excelsior Hotel Ernst am Dom
Excelsior Ernst Am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel
Excelsior Hotel Ernst am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel Cologne

Frequently asked questions

Are free cancellation options available at Excelsior Hotel Ernst am Dom?

Excelsior Hotel Ernst am Dom offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Excelsior Hotel Ernst am Dom?

As of Jun 9, 2024, prices found for a 1-night stay for 2 adults at Excelsior Hotel Ernst am Dom on Jun 23, 2024 start from $263.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Excelsior Hotel Ernst am Dom?

This hotel is situated in Innenstadt within a 10-minute walk of Cologne Cathedral and Musical Dome. You'll also find Chocolate Museum and LANXESS Arena within a short drive.

Will I be able to park at Excelsior Hotel Ernst am Dom?

Yes, valet parking is offered for EUR 29 per day with in/out privileges.

Does Excelsior Hotel Ernst am Dom include a casino at the property?

No, Excelsior Hotel Ernst am Dom doesn't have a casino.

Is there an indoor pool at Excelsior Hotel Ernst am Dom?

No, there is no indoor pool at this hotel.

Is Excelsior Hotel Ernst am Dom a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as a bar.

Are there hot tubs at Excelsior Hotel Ernst am Dom?

No, but this hotel does have a steam room.

Does Excelsior Hotel Ernst am Dom have a restaurant that serves breakfast?

Yes, Excelsior Hotel Ernst am Dom has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Excelsior Hotel Ernst am Dom allow pets to stay for free?

Although they can't stay for free, pets are welcome at Excelsior Hotel Ernst am Dom for a fee of EUR 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Excelsior Hotel Ernst am Dom?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Excelsior Hotel Ernst am Dom?

The closest major airport to Excelsior Hotel Ernst am Dom is Cologne - Bonn Airport (CGN), which is 9.5 mi away (14 minutes by car). Another top airport is Düsseldorf Intl. Airport (DUS), which is around 24.7 mi away.

Are there rooms with balconies at Excelsior Hotel Ernst am Dom?

No, there aren't any guestrooms with balconies at Excelsior Hotel Ernst am Dom.

Does Excelsior Hotel Ernst am Dom host weddings?

There are wedding services available at Excelsior Hotel Ernst am Dom if that's in your vacation plans.

Excelsior Hotel Ernst am Dom Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 756 out of 944 reviews" "
Rating 8 - Good. 138 out of 944 reviews" "
Rating 6 - Okay. 26 out of 944 reviews" "
Rating 4 - Poor. 14 out of 944 reviews" "
Rating 2 - Terrible. 10 out of 944 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 5 nights in Jan 2024

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, staff, facilities are excellent and the hotel is extremely clean. The only thing that I would like to suggest is a complementary breakfast for suites.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is across the street from the cathedral and the location is in the heart of the city. You can literally walk from the train station to the hotel in 5 mins or less and this was super convenient as we had luggage with us. The staff was very tentative, helpful and professional. My wife loved the tea time and I highly recommend the 7 course dining experience the food was amazing and we left so full we could barley walk. Overall, I will be staying here again on my next trip.

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good, but room for improvement
Very good stay at this comfortable hotel. Expected to be shown to our room, but not a problem, although the sign posting for 110 is poor. Bed slightly too firm for our liking, but room otherwise comfortable. Liked the free minibar. Breakfast on the expensive side, but choice of freshly prepared food was excellent. Only real issue was that bar staff were overwhelmed on Saturday night and we gave up waiting for a drink/snack.
Stayed 3 nights in Dec 2023

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas market hotel Heaven
Great staff, a lovely hotel close to everything we needed, amazing shower!
Stayed 1 night in Dec 2023

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly staff great service.
Perfect location by the train station and across the street from the cathedral.
Stayed 5 nights in Dec 2023

10/10 Excellent

RICHARD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelsior review dec 2023
The checkin was very easy. The staff was very helpful and ensured we were comfortable throughout the stay. The valet parking was at both dropoff and pickup. The bar staff were very accommodating and friendly. At checkin, we asked about the christmas markets and were given a map with the locations. This made it easier to navigate around the area. Everyone in the party enjoyed the relaxed environment.
Stayed 2 nights in Dec 2023

10/10 Excellent

Janet Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, superb location and lovely staff
Stayed 3 nights in Dec 2023

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023