See all properties
Save

21c Museum Hotel Chicago

4.0 star property
Hotel with 24-hour fitness, near 360 CHICAGO
VIP Access

Choose dates to view prices

Photo gallery for 21c Museum Hotel Chicago

Premium bedding, in-room safe, desk, blackout drapes
Property entrance
Seafood
Exterior
Designer toiletries, hair dryer, bathrobes, slippers
Reviews
8.4

Very good

Popular amenities

  • Gym
  • Restaurant
  • Breakfast availableBreakfast availableBreakfast available
  • Pet friendlyPet friendlyPet friendly
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
55 East Ontario Street, Chicago, IL, 60611
  • Popular LocationMillennium Park15 min walk
  • Popular LocationArt Institute of Chicago2 min drive
  • Popular LocationNavy Pier4 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)34 min drive

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds

8.9/10 Excellent
  • 385 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

9.2/10 Wonderful
  • 385 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.2/10 Wonderful
  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Suite, 1 Queen Bed

  • 385 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Corner

  • 649 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed

8.5/10 Very Good
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Eurostars Magnificent Mile
Spa
Free WiFi
Air conditioning
Gym
8.4 out of 10, Very Good, (2018)
The price is $500
per night
$587 total
includes taxes & fees
Jun 22 - Jun 23
Eurostars Magnificent Mile

About the neighborhood

Chicago

Located in Downtown Chicago, 21c Museum Hotel Chicago is a leisurely stroll from popular sights such as 360 CHICAGO and Museum of Contemporary Art Chicago. This 297-room hotel welcomes guests with a restaurant and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Millennium Park - 15 min walk
  • Cloud Gate - 17 min walk
  • Art Institute of Chicago - 2 min drive
  • Willis Tower - 2 min drive
  • Navy Pier - 4 min drive

Getting around

  • Grand Station (Red Line) - 4 min walk
  • Millennium Station - 14 min walk
  • The nearest major airports are:<br />Chicago Midway Airport (MDW): 35-min drive, 13.2 mi/21.2 km<br /> Chicago O'Hare Intl. Airport (ORD): 35-min drive, 17.7 mi/28.6 km<br /> Chicago, IL (PWK-Chicago Executive): 43-min drive, 25.5 mi/41 km<br /> <p>The preferred airport is Chicago O'Hare Intl. Airport (ORD). </p>

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Eataly - ‬2 min walk
  • ‪Joe's Seafood, Prime Steak & Stone Crab - ‬2 min walk
  • ‪UNO Pizzeria & Grill - ‬2 min walk
  • ‪Crushed By Giants - ‬2 min walk

About this property

21c Museum Hotel Chicago

Hotel with 24-hour fitness, near 360 CHICAGO
At 21c Museum Hotel Chicago, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 75 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and express check-in.
Plasma TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include sitting areas, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lure Fishbar

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Pay movies
  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago James
James Chicago
James Hotel
James Hotel Chicago
James Chicago Hotel
Chicago James Hotel
James Chicago Hotel Chicago
James Chicago-Magnificent Mile Hotel
James Mile Hotel
21c Museum Hotel Chicago Hotel
21c Museum Hotel Chicago Chicago
21c Museum Hotel Chicago MGallery
21c Museum Hotel Chicago Hotel Chicago

Frequently asked questions

Are free cancellation options available at 21c Museum Hotel Chicago?

21c Museum Hotel Chicago provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at 21c Museum Hotel Chicago?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at 21c Museum Hotel Chicago on Jun 30, 2024 start from $157.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around 21c Museum Hotel Chicago?

This hotel is situated in Downtown Chicago, just steps from Michigan Avenue, and within a 10-minute walk of Chicago Riverwalk and Water Tower Place. You'll also find Millennium Park and Lake Michigan less than a mile away.

Is parking available on site at 21c Museum Hotel Chicago?

Yes, valet parking is offered for USD 75 per night with in/out privileges. Accessible parking is also available for guests.

Does 21c Museum Hotel Chicago include a casino at the property?

No, 21c Museum Hotel Chicago doesn't have a casino.

Is there an indoor pool at 21c Museum Hotel Chicago?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at 21c Museum Hotel Chicago?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Are there hot tubs at 21c Museum Hotel Chicago?

No, there isn't a spa tub at this hotel.

Does 21c Museum Hotel Chicago feature a restaurant that includes a breakfast menu?

Yes, 21c Museum Hotel Chicago serves a full breakfast for a surcharge each morning at Lure Fishbar.

Does 21c Museum Hotel Chicago allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at 21c Museum Hotel Chicago for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at 21c Museum Hotel Chicago?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to 21c Museum Hotel Chicago?

The closest major airport to 21c Museum Hotel Chicago is Chicago Midway Airport (MDW), which is 13.2 mi away (35 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 17.7 mi away (35-minute drive).

Are there rooms with balconies at 21c Museum Hotel Chicago?

No, there aren't any guestrooms with balconies at 21c Museum Hotel Chicago.

Does 21c Museum Hotel Chicago have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at 21c Museum Hotel Chicago.

21c Museum Hotel Chicago Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1061 out of 1857 reviews" "
Rating 8 - Good. 384 out of 1857 reviews" "
Rating 6 - Okay. 215 out of 1857 reviews" "
Rating 4 - Poor. 98 out of 1857 reviews" "
Rating 2 - Terrible. 99 out of 1857 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

GINA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfies with one night stay
Stayed 1 night in May 2024

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Lisa

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t go
Room was filthy (see pictures) as was hallway and elevator. The rooms had some nice features and bed was comfortable but the rooms havent been kept up at all, the carpet smelled like dog urine and walls were chipped and dirty.
Stayed 1 night in Mar 2024

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly in the heart of the city perfect location and staff was so pleasant took care of all our needs
Stayed 3 nights in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River North Treasure
We loved our stay at the Chicago 21C Hotel. We were welcomed as soon as we walked in and it just got better from there. The art that comprises the decor on the first and second floors was a lot of fun to take in. Our room was spacious, well appointed and super clean. We enjoyed the complimentary refillable water bottles, as well as the Nespresso. The bed was comfortable and the shower was well appointed with bougie shampoo, conditioner and body wash. We're looking forward to staying there again soon!
Stayed 1 night in Mar 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Benita, Clawson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for what we wanted to do in Chicago. Easy parking in garage a short walk from the hotel via Spot Hero. Easy access to the bus and the El to get where we wanted to go that was not within walking distance. Love the proximity to Eataly. We ordered breakfast to our room one morning as we were out late for a concert the night before and the food was delicious and fast. Room was clean, spacious and comfortable. I like the closet setup as well.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ruben

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s almost like a hidden gem in Chicago.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Great customer service! Amazing art! Great experience! Definitely will be returning!
Stayed 1 night in Mar 2024

4/10 Poor

Jill

Traveled with family
Disliked: Staff & service, property conditions & facilities
This hotel is not nearly as posh and elegant as it looks online. It is quite beat up inside. The halls are so dark and rather terrifying looking and the whole place had a very off putting vibe.
Stayed 2 nights in Mar 2024