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Capital Plaza Hotel

3.5 star property
Comfortable hotel, walk to Museum of Maya Culture

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Photo gallery for Capital Plaza Hotel

Outdoor pool
Outdoor pool
Standard Double Room | Desk, iron/ironing board, free WiFi
Breakfast area
Combined shower/tub, free toiletries, hair dryer, towels
Reviews
8.6

Excellent

Popular amenities

  • Pool
  • Room serviceRoom serviceRoom service
  • 24/7 front desk24/7 front desk24/7 front desk
  • GymGymGym
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Av Heroes 171 Col. Centro, Chetumal, QROO, 77000
  • Popular LocationMuseum of Maya Culture2 min walk
  • Popular LocationChetumal Ferry Terminal18 min walk
  • Popular LocationPalacio Municipal De Othon P. Blanco18 min walk
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)8 min drive

Room options

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi

Standard Double Room

9.1/10 Wonderful
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Desk, iron/ironing board, free WiFi

Junior Room, 1 King Bed

8.2/10 Very Good
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Desk, iron/ironing board, free WiFi

Quadruple Room Standard

8.6/10 Very Good
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

Desk, iron/ironing board, free WiFi

Suite Junior

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

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Parking included
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8.8 out of 10, Excellent, (1004)
The price is $102
per night
$116 total
includes taxes & fees
Jun 15 - Jun 16
Fiesta Inn Chetumal Hotel

About the neighborhood

Chetumal

Capital Plaza Hotel is adjacent to popular attractions such as Museum of Maya Culture and Museo de la Ciudad. This 85-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Museum of Maya Culture - 2 min walk
  • Fisherman's Fountain - 15 min walk
  • Chetumal Ferry Terminal - 18 min walk
  • Palacio Municipal De Othon P. Blanco - 18 min walk
  • Explanada de la Bandera - 19 min walk

Getting around

  • The nearest major airports are:<br />Chetumal, Quintana Roo (CTM-Chetumal Intl.): 8-min drive, 2 mi/3.2 km<br /> Corozal (CZH): 38-min drive, 18.9 mi/30.4 km<br /> <p>The preferred airport is Chetumal, Quintana Roo (CTM-Chetumal Intl.). </p>

Restaurants

  • Backery & Coffee Casa Vanilah - 3 min walk
  • Restaurant Pantoja - 3 min walk
  • Babu Té Bar - 5 min walk
  • Mantura - 5 min walk
  • Restaurant Chetumal - 1 min walk

About this property

Capital Plaza Hotel

Comfortable hotel, walk to Museum of Maya Culture
At Capital Plaza Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a conference center, a terrace, and a garden.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, phones, and ironing boards are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Nah Balam

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 20

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Capital Plaza Chetumal
Capital Plaza Hotel Chetumal
Capital Plaza Hotel Hotel
Capital Plaza Hotel Chetumal
Capital Plaza Hotel Hotel Chetumal

Frequently asked questions

Is free cancellation available at Capital Plaza Hotel?

Capital Plaza Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Capital Plaza Hotel?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Capital Plaza Hotel on Jun 6, 2024 start from $66.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Capital Plaza Hotel?

This hotel is located in Chetumal and just steps from Museum of Maya Culture and Museo de la Ciudad. You'll also find Chetumal Ferry Terminal and Palacio Municipal De Othon P. Blanco less than a mile away.

Is parking available on site at Capital Plaza Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and bicycle parking are also available.

Does Capital Plaza Hotel include a casino at the property?

No, Capital Plaza Hotel doesn't have a casino.

Will I find an indoor pool at Capital Plaza Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Capital Plaza Hotel?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include minibars and pool views.

Are there hot tubs at Capital Plaza Hotel?

No, there isn't a spa tub at this hotel.

Does Capital Plaza Hotel have a restaurant that serves breakfast?

Yes, Capital Plaza Hotel serves breakfast for a surcharge at Nah Balam.

Will Capital Plaza Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Capital Plaza Hotel.

Are there connecting rooms at Capital Plaza Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Capital Plaza Hotel?

The closest major airport to Capital Plaza Hotel is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 2 mi away (8 minutes by car). Another top airport is Corozal (CZH), which is located 18.9 mi away (38-minute drive).

Are there rooms with balconies at Capital Plaza Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool or city views.

Capital Plaza Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 316 out of 721 reviews" "
Rating 8 - Good. 294 out of 721 reviews" "
Rating 6 - Okay. 80 out of 721 reviews" "
Rating 4 - Poor. 24 out of 721 reviews" "
Rating 2 - Terrible. 7 out of 721 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shumari

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very good and staff was very friendly and accomodating.
Stayed 1 night in Feb 2024

2/10 Terrible

Jasmine

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was moldy, outdated & had absolutely no WiFi service. Not even my personal data plan worked at this hotel.
Stayed 1 night in Jan 2024

6/10 Okay

Harry

Stayed 1 night in Jan 2024

8/10 Good

Ceon

Stayed 1 night in Oct 2023

8/10 Good

Karina

Liked: Staff & service, property conditions & facilities
Every thing
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel, San Bernardino

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
By the Mayan museum, downtown area.
Stayed 1 night in Jun 2023

8/10 Good

Loraine

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Harry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when traveling through Chetumal.
Stayed 1 night in Apr 2023

6/10 Okay

Lidia

Traveled with family
Liked: Cleanliness, amenities
Ac was old
Stayed 2 nights in Feb 2023