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Doubletree by Hilton Cheltenham

4.0 star property
Upscale hotel with full-service spa and fitness center

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Photo gallery for Doubletree by Hilton Cheltenham

Indoor pool
Exterior
Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board
Serves breakfast, lunch, and dinner
Reception
Reviews
7.8

Good

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • Pool
  • SpaSpaSpa
  • Parking included

Explore the area

Map
Cirencester Road, Charlton Kings, Cheltenham, England, GL53 8EA
  • Popular LocationCheltenham Town Hall5 min drive
  • Popular LocationThe Promenade5 min drive
  • Popular LocationCheltenham Racecourse8 min drive
  • AirportBristol (BRS-Bristol Intl.)78 min drive

Room options

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8/10 Very Good
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Manor House Suite)

Suite, 1 King Bed, Non Smoking (Manor House Suite) | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking (Manor House Suite)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking (Cosy)

Room, 1 Double Bed, Non Smoking (Cosy) | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 Double Bed, Non Smoking (Cosy)

8.2/10 Very Good
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 2 Twin Beds, Non Smoking

8.9/10 Excellent
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 Queen Bed, Non Smoking

7.3/10 Good
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

8.5/10 Very Good
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Twin Bed, Non Smoking

Room, 1 Twin Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 Twin Bed, Non Smoking

  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Family Room, 1 King Bed

8/10 Good
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Family Room, 1 Queen Bed

7.4/10 Good
  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 King Bed, Non Smoking

8.7/10 Excellent
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Cheltenham

Located within 2 miles (3 km) of Walks With Hawks, Doubletree by Hilton Cheltenham places you within a few miles (5 km) of Cheltenham General Hospital. This 148-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Cheltenham Town Hall - 5 min drive
  • University of Gloucestershire - 5 min drive
  • Everyman Theatre - 5 min drive
  • The Promenade - 5 min drive
  • Cheltenham Racecourse - 8 min drive

Getting around

  • Cheltenham Spa Station - 12 min drive
  • The preferred airport is Bristol International Airport (BRS): 78-min drive, 55.5 mi/89.3 km.

Restaurants

  • Somerset Arms - 5 min drive
  • Burger Star - 5 min drive
  • Blue Spa Cafe - 4 min drive
  • Five All's - 5 min drive
  • Norwood Arms - 5 min drive

About this property

Doubletree by Hilton Cheltenham

Upscale hotel with full-service spa and fitness center
At Doubletree by Hilton Cheltenham, guests enjoy a full-service spa, an indoor pool, and a gym. A stay here includes free parking. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a spa tub.
Guests can expect free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Other standard amenities include ceiling fans, laptop-compatible safes, and phones.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

BEAUTY AT CHELTENHAM has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 6:30 AM to 11:00 AM for a fee: GBP 13.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lake 52
  • Lilleybrook Bar

Things to do

  • 18 holes of golf
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,874 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1848
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV

Food and drink

  • 24-hour room service

More

  • Ceiling fan
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 7 2024 to June 30 2024 (dates subject to change):
  • Fitness facilities
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night, plus a deposit of GBP 15.00 per night
  • Dogs only
  • Pet weight must not exceed 75 lbs per pet
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 17 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50.00 per night
  • Breakage deposit: GBP 200.00

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 13.95 per person
  • Pet deposit: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Cheltenham Hotel
Hotel Cheltenham Park
Doubletree Hilton Cheltenham
DoubleTree By Hilton Cheltenham Charlton Kings
Cheltenham Park Hotel Charlton Kings
Doubletree by Hilton Cheltenham Hotel
Doubletree by Hilton Cheltenham Cheltenham
Doubletree by Hilton Cheltenham Hotel Cheltenham

Frequently asked questions

Is free cancellation available at Doubletree by Hilton Cheltenham?

Doubletree by Hilton Cheltenham provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Doubletree by Hilton Cheltenham?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Doubletree by Hilton Cheltenham on Jun 23, 2024 start from $69.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Doubletree by Hilton Cheltenham?

Based on positive ratings, guests enjoy the hotel's location in Cheltenham, which is close to Cheltenham Racecourse, Cheltenham Town Hall, and Everyman Theatre. You'll also find The Promenade and Pitville Pump Room within a short drive.

Is there parking available at Doubletree by Hilton Cheltenham?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Doubletree by Hilton Cheltenham?

BEAUTY AT CHELTENHAM is the hotel's spa and services include couples treatments, massages, body scrubs, and mani/pedis.

Does Doubletree by Hilton Cheltenham feature a casino at the property?

No, Doubletree by Hilton Cheltenham doesn't have a casino.

Is there an indoor pool at Doubletree by Hilton Cheltenham?

Yes, this hotel has an indoor pool along with a spa tub. Note though that pool facilities will be unavailable from June 7 2024 until June 30 2024 (subject to change).

What amenities will couples enjoy at Doubletree by Hilton Cheltenham?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a garden-view restaurant.

Are there hot tubs at Doubletree by Hilton Cheltenham?

Yes, guests can enjoy a spa tub at this hotel.

Does Doubletree by Hilton Cheltenham have a restaurant with a breakfast menu?

Yes, Doubletree by Hilton Cheltenham serves a full breakfast for a surcharge on weekday mornings at Lake 52.

Does Doubletree by Hilton Cheltenham allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Doubletree by Hilton Cheltenham for a fee of GBP 15 per pet, per night. The property also provides food and water bowls. A deposit of GBP 15.00 per night is collected.

Does Doubletree by Hilton Cheltenham have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Can I book a room with a balcony at Doubletree by Hilton Cheltenham?

No, there aren't any guestrooms with balconies at Doubletree by Hilton Cheltenham.

Does Doubletree by Hilton Cheltenham host weddings?

There are wedding services available at Doubletree by Hilton Cheltenham if that's in your vacation plans.

Doubletree by Hilton Cheltenham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 342 out of 1003 reviews" "
Rating 8 - Good. 374 out of 1003 reviews" "
Rating 6 - Okay. 165 out of 1003 reviews" "
Rating 4 - Poor. 84 out of 1003 reviews" "
Rating 2 - Terrible. 38 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steffan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Audrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Cobwebs in room, bathroom fan did not work, lightbulb in standard lamp did not work, limited toiletries. Cobwebs , bulb and fan reported to reception, no interest, nothing done . Would not stay again.
Stayed 2 nights in Feb 2024

8/10 Good

DAMIEN

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Slightly below average
The room was really cold, windows seem to allow a lot of draft in. The bathroom was not the cleanest with grim around the shower tray.
Stayed 1 night in Feb 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, room comfort
Overall lovely weekend away! Breakfast was good and so were the facilities. The only issue is the hotel looking a bit run down and could certainly do with some repairs.
Stayed 2 nights in Feb 2024

8/10 Good

Helena

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good stay
Fantastic greeting with hot chocolate chip cookie on arrival!! Lovely room. Leisure facilities good but pool area looking a bit tired. Delicious breakfast.
Stayed 1 night in Feb 2024

6/10 Okay

Andre-Paul

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The gym was actually terrible, however the spa was lovely. The bedroom was okay but the usb charger by the bed did not work so charging my phone overnight was a big issue, no plug by the bed. The staff were so helpful! The food was brilliant, breakfast and dinner.
Stayed 2 nights in Feb 2024

10/10 Excellent

SARAH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for one night and the facilities were very good. The food on the evening was excellent (3 courses for 3 people for £50 which was organised at time of booking) and breakfast was very good. Room was very good (although pillows were too soft). Water in pool was quite cold but gym, steam room/sauna/jacuzzi were excellent. Staff were very helpful and pleasant.
Stayed 1 night in Feb 2024

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and professional staff , when we did not like the room the staff were soo helpful in locating another room which made our stay comfortable and joyful Thank you all
Stayed 2 nights in Feb 2024

10/10 Excellent

floyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
Big hotel, scores less than 8 on hotels.com which made me nervous, but I was pleasantly surprised…Minor issues with the coffee machine at breakfast and big queues at reception, but otherwise very enjoyable
Stayed 1 night in Feb 2024