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The Ballantyne, A Luxury Collection Hotel, Charlotte

5.0 star property
Luxury spa hotel, walk to The Amp Ballantyne

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Photo gallery for The Ballantyne, A Luxury Collection Hotel, Charlotte

Property amenity
Banquet hall
Exterior
Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, pillowtop beds, minibar
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Reviews
9.2

Wonderful

Popular amenities

  • Pool
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included
  • GymGymGym
  • Breakfast availableBreakfast availableBreakfast available
  • Spa

Explore the area

Map
10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277
  • Popular LocationThe Amp Ballantyne8 min walk
  • Popular LocationSouthPark Mall14 min drive
  • Popular LocationCarowinds Theme Park18 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)21 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Balcony

8.1/10 Very Good
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds

10/10 Exceptional
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed

9.3/10 Wonderful
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Park View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 2 Queen Beds, Park View

10/10 Exceptional
  • 355 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Park View

Grand Room, 1 King Bed, Park View | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 1 King Bed, Park View

10/10 Exceptional
  • 355 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Junior Suite, 1 Bedroom

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds, Balcony

9.3/10 Wonderful
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Balcony, Park View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 1 King Bed, Balcony, Park View

  • 344 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Hearing Accessible)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds (Hearing Accessible)

  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom, Balcony

Presidential Suite, 1 Bedroom, Balcony | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Presidential Suite, 1 Bedroom, Balcony

  • 1195 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Executive Suite, 1 Bedroom, Balcony

  • 796.5 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Balcony, Park View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 2 Queen Beds, Balcony, Park View

  • 355 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

  • 350 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Cottage, 4 Bedrooms, Balcony

Cottage, 4 Bedrooms, Balcony | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Cottage, 4 Bedrooms, Balcony

  • 3671 sq ft
  • Sleeps 8
  • 4 Double Beds

Similar properties

Exterior
JW Marriott Charlotte
Pool
Spa
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (463)
The price is $305
per night
$352 total
includes taxes & fees
Jun 15 - Jun 16
JW Marriott Charlotte

About the neighborhood

Charlotte

Located in Ballantyne within a short stroll of The Amp Ballantyne, The Ballantyne, A Luxury Collection Hotel, Charlotte is within a 15-minute drive of SouthPark Mall. This 244-room, 5-star hotel has 2 indoor pools along with a full-service spa and a restaurant.

What's nearby

  • The Amp Ballantyne - 8 min walk
  • Quail Hollow Club - 10 min drive
  • SouthPark Mall - 14 min drive
  • Carowinds Theme Park - 18 min drive
  • Spectrum Center - 20 min drive

Getting around

  • I-485 - South Blvd Station - 6 min drive
  • Charlotte Station - 22 min drive
  • The nearest major airports are:<br />Charlotte-Douglas Intl. Airport (CLT): 21-min drive, 19.2 mi/30.9 km<br /> Concord, NC (USA-Concord Regional): 37-min drive, 35.4 mi/57 km<br /> <p>The preferred airport is Charlotte-Douglas Intl. Airport (CLT). </p>

Restaurants

  • Starbucks - 6 min walk
  • Panera Bread - 8 min walk
  • Bad Daddy's - 4 min walk
  • Duckworth's Grill & Taphouse Ballantyne - 8 min walk
  • Hestia - 9 min walk

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

Luxury spa hotel, walk to The Amp Ballantyne
Guests of The Ballantyne, A Luxury Collection Hotel, Charlotte have access to a full-service spa, 2 indoor pools, and a 24-hour gym. Free valet and self parking are available, and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a spa tub.
55-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries, and pillowtop beds with Frette Italian sheets ensure a restful night. Minibars, free weekday newspapers, and free local calls are also standard. Housekeeping is available on request.
A 24-hour health club and complimentary bicycles are featured at the hotel. 2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 1 mi
  • Area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 1:00 PM for a fee: USD 14 to 40 for adults and USD 6 to 15 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Restaurant
  • Outdoor Pool Bar
  • The Ryal

Things to do

  • 2 indoor pools
  • 24-hour health club
  • Art gallery
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Piano
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Children's games
  • Free area shuttle
  • Free crib
  • Grocery/convenience store
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (6,230 square feet of space)
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 35.00 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 14 to 40 for adults, and USD 6 to 15 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The outdoor pool closes for the season in October.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballantyne Luxury Collection
Ballantyne Luxury Collection Charlotte
Ballantyne Luxury Collection Hotel
Ballantyne Luxury Collection Hotel Charlotte
The Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Ballantyne Hotel Charlotte
The Ballantyne A Luxury Collection Hotel
The Ballantyne a Luxury Collection Hotel Charlotte
The Ballantyne A Luxury Collection Hotel Charlotte
The Ballantyne, A Luxury Collection Hotel, Charlotte Hotel
The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

Frequently asked questions

Are free cancellation options available at The Ballantyne, A Luxury Collection Hotel, Charlotte?

The Ballantyne, A Luxury Collection Hotel, Charlotte provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Ballantyne, A Luxury Collection Hotel, Charlotte?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at The Ballantyne, A Luxury Collection Hotel, Charlotte on Jun 30, 2024 start from $192.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Ballantyne, A Luxury Collection Hotel, Charlotte?

This hotel is situated in Ballantyne within a short 8-minute walk of The Amp Ballantyne. You'll also find CSA OrthoCarolina Sportsplex and Carolina Place within a short drive.

Is there parking available at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Is there a spa at The Ballantyne, A Luxury Collection Hotel, Charlotte?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, detox wraps, and couples treatments.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte feature a casino?

No, The Ballantyne, A Luxury Collection Hotel, Charlotte doesn't have a casino.

Is there an indoor pool at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yes, this hotel has 2 indoor pools as well as an outdoor pool and a spa tub. The seasonal pool normally closes in October.

What do couples enjoy most about The Ballantyne, A Luxury Collection Hotel, Charlotte?

There are many amenities for couples at this hotel, including 2 indoor pools and a poolside bar plus some guestrooms feature fireplaces.

Are there hot tubs at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yes, this hotel has a spa tub.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte feature a restaurant that includes a breakfast menu?

Yes, The Ballantyne, A Luxury Collection Hotel, Charlotte serves continental breakfast for a surcharge each morning at Gallery Restaurant.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte allow pets to stay free of charge?

No, pets aren't allowed at The Ballantyne, A Luxury Collection Hotel, Charlotte though service animals are welcome.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Ballantyne, A Luxury Collection Hotel, Charlotte?

The closest major airport to The Ballantyne, A Luxury Collection Hotel, Charlotte is Charlotte-Douglas Intl. Airport (CLT), which is 19.2 mi away (21 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is around 24 mi away.

Can I book a room with a balcony at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy park or golf course views.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte host weddings?

If wedding bells are in your future, take advantage of the wedding venue at The Ballantyne, A Luxury Collection Hotel, Charlotte.

The Ballantyne, A Luxury Collection Hotel, Charlotte Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 570 out of 754 reviews" "
Rating 8 - Good. 110 out of 754 reviews" "
Rating 6 - Okay. 39 out of 754 reviews" "
Rating 4 - Poor. 22 out of 754 reviews" "
Rating 2 - Terrible. 13 out of 754 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

bonita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place to come in celebration of my husband’s 40th birthday! The staff is great and the atmosphere is so welcoming!
Stayed 1 night in Feb 2024

10/10 Excellent

Waymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the staff to the food everything was top notch
Stayed 2 nights in Feb 2024

10/10 Excellent

Amber

Stayed 2 nights in Feb 2024

10/10 Excellent

Antawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Matthew

Stayed 2 nights in Feb 2024

10/10 Excellent

Somia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at this hotel! Very nice location, extremely professional and it’s beautiful
Stayed 1 night in Feb 2024

8/10 Good

Paris

Stayed 2 nights in Feb 2024

10/10 Excellent

Susana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely enjoyed our stay
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here a few times and will stay again. Very quiet and upscale.
Stayed 2 nights in Feb 2024