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Satama Hotel

4.0 star property
Upscale hotel near Place d'Armes

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Photo gallery for Satama Hotel

Terrace/patio
Aerial view
Superior Room, 1 King Bed, Terrace, City View | In-room safe, desk, iron/ironing board, free rollaway beds
Bar (on property)
Outdoor pool, sun loungers
Reviews
8.4

Very good

Popular amenities

  • Pool
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • BarBarBar
  • LaundryLaundryLaundry
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Rue 29 B Prolongée, Cap-Haitien
  • Popular LocationPlace d'Armes18 min walk
  • Popular LocationCap-Haitien Cathedral18 min walk
  • AirportCap-Haitien (CAP-Cap-Haitien Intl.)15 min drive
  • Popular LocationLabadee Beach27 min drive

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Room options

View all photos for Superior Double Room, 2 Queen Beds, City View, Sea Facing

Superior Double Room, 2 Queen Beds, City View, Sea Facing | In-room safe, desk, iron/ironing board, free rollaway beds

Superior Double Room, 2 Queen Beds, City View, Sea Facing

9.3/10 Wonderful
  • 307 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Terrace, City View

Superior Room, 1 King Bed, Terrace, City View | In-room safe, desk, iron/ironing board, free rollaway beds

Superior Room, 1 King Bed, Terrace, City View

9.3/10 Wonderful
  • 238 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Balcony, City View

Superior Room, 1 Queen Bed, Balcony, City View | In-room safe, desk, iron/ironing board, free rollaway beds

Superior Room, 1 Queen Bed, Balcony, City View

9.3/10 Wonderful
  • 238 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Cap-Haitien

Satama Hotel places you within a mile (2 km) of popular attractions like Place d'Armes and Cap-Haitien Cathedral. This 60-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Place d'Armes - 18 min walk
  • Cap-Haitien Cathedral - 18 min walk
  • Cormier Beach - 17 min drive
  • Labadee Beach - 27 min drive
  • Citadelle Laferriere - 33 min drive

Getting around

  • The preferred airport is Cap-Haitien (CAP-Cap-Haitien Intl.): 15-min drive, 3.3 mi/5.3 km.

Restaurants

  • ‪Rue 8 blvd,Cap-Haitien - ‬3 min drive
  • ‪La Kay Restaurant - ‬11 min walk
  • ‪Bagay La Bar Restaurant - ‬3 min drive
  • ‪Cap Deli - ‬14 min walk
  • ‪Metro Residences Bar - ‬17 min walk

About this property

Satama Hotel

Upscale hotel near Place d'Armes
Satama Hotel features an outdoor pool, free WiFi in public areas, and a meeting room. There's free parking, and an airport shuttle (available on request) for HTG 1200 per person one-way. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a garden.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Refrigerators, safes, and phones are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: HTG 1200 per person (one-way)
  • Airport shuttle fee per child: HTG 1200 (one-way), (from 6 to 18 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Satama Hotel Cap-Haitien
Satama Cap-Haitien
Satama Hotel Hotel
Satama Hotel Cap-Haitien
Satama Hotel Hotel Cap-Haitien

Frequently asked questions

Is free cancellation available at Satama Hotel?

Satama Hotel provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What can I see near Satama Hotel?

This hotel is located in Cap-Haitien, a short 18-minute walk from Cap-Haitien Cathedral and also 18 minutes on foot from Place d'Armes. Cormier Beach is also within a driving distance of 4.8 mi.

Will I be able to park at Satama Hotel?

Yes, self parking is offered for free at the hotel.

Does Satama Hotel include a casino?

No, Satama Hotel doesn't have a casino.

Is there an indoor pool at Satama Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Satama Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Satama Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Satama Hotel have a restaurant with a breakfast menu?

Yes, Satama Hotel serves breakfast for a surcharge from its restaurant.

Does Satama Hotel allow pets to stay for free?

No, pets aren't allowed at Satama Hotel.

Does Satama Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Satama Hotel?

The closest major airport to Satama Hotel is Cap-Haitien (CAP-Cap-Haitien Intl.), which is 3.3 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Satama Hotel?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy ocean or city views.

Satama Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 225 out of 395 reviews" "
Rating 8 - Good. 90 out of 395 reviews" "
Rating 6 - Okay. 36 out of 395 reviews" "
Rating 4 - Poor. 18 out of 395 reviews" "
Rating 2 - Terrible. 26 out of 395 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Haisha Ann-Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. I have nothing bad to say about Satama. Everything was beyond my expectations! I will definitely be coming back! Okap Lakayan m !!!!
Stayed 7 nights in Feb 2024

10/10 Excellent

arlene

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
Stayed 5 nights in Dec 2023

10/10 Excellent

Yokiviah

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, the menu was limited for breakfasts which I wasn’t impressed by , I heard so much about how refreshing and rotation of new foods daily was served but the same thing was given daily.
Stayed 5 nights in Feb 2024

8/10 Good

Isaac

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the panoramic view. However, customer service needs to improve, and the menu presentation at the pool bar. Just two or three sheets of white paper.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ian, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

CLYFORD

Stayed 4 nights in Jan 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Overpriced , horrible service , no hot water.
Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
No hot water, no a/c!
This is supposed to be a high-end hotel. However, they are limiting the hours that guest can run the a/c unit in there rooms and while we were there they had no hot water because of a broken part. For the price you pay to stay here this is unacceptable. The food and staff were good though.
Stayed 2 nights in Jan 2024

8/10 Good

Rubens, Port-au-Prince

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023