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Riu Palace Kukulkan - Adults Only - All Inclusive

4.5 star property
Elegant adults-only hotel on the beach

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Photo gallery for Riu Palace Kukulkan - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Restaurant
Minibar, in-room safe, desk, blackout drapes
4 bars/lounges, swim-up bar
Reception
Reviews
8.8

Excellent

Popular amenities

  • All inclusive
  • Pool
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Breakfast includedBreakfast includedBreakfast included

Explore the area

Map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationMarlin Beach5 min walk
  • Popular LocationCancun Interactive Aquarium7 min walk
  • Popular LocationLa Isla Shopping Mall7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)20 min drive

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Room options

View all photos for Junior Suite Ocean Front Elite Club (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite Ocean Front Elite Club (U)

8.9/10 Excellent
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View Elite Club (M)

Room amenity

Junior Suite Ocean View Elite Club (M)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View Elite Club (U)

Room amenity

Junior Suite Ocean View Elite Club (U)

9.2/10 Wonderful
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (U)

9.1/10 Wonderful
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (U)

9.5/10 Exceptional
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (M)

10/10 Exceptional
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Ocean View Elite Club (M)

Minibar, in-room safe, desk, blackout drapes

Suite Ocean View Elite Club (M)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Sea View (M)

10/10 Exceptional
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (U)

9/10 Wonderful
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean Front Elite Club (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite Ocean Front Elite Club (M)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (Elite Club, B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Ocean View Elite Club (U)

Minibar, in-room safe, desk, blackout drapes

Suite Ocean View Elite Club (U)

10/10 Exceptional
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Vista Mar (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite Vista Mar (M)

7.5/10 Good
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of La Isla Shopping Mall, Riu Palace Kukulkan - Adults Only - All Inclusive is within a few miles (5 km) of other popular sights such as Cancun Convention Center. This 428-room, 4.5-star hotel welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 6 restaurants.

What's nearby

  • Marlin Beach - 5 min walk
  • Cancun Interactive Aquarium - 7 min walk
  • La Isla Shopping Mall - 7 min walk
  • Cancun Convention Center - 4 min drive
  • Tortuga Beach - 8 min drive

Getting around

  • The preferred airport is Cancun Intl. Airport (CUN): 20-min drive, 12.6 mi/20.2 km.

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Cambalache - ‬6 min walk
  • ‪El Fish Fritanga - ‬5 min walk
  • ‪Cenacolo - ‬4 min walk
  • ‪Duna Pool Bar - ‬7 min walk

About this property

Riu Palace Kukulkan - Adults Only - All Inclusive

Elegant adults-only hotel on the beach
Built in 2022, the brand new Riu Palace Kukulkan - Adults Only - All Inclusive offers a full-service spa, 4 outdoor pools, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Other amenities at this adults-only hotel include coffee/tea in a common area, laundry facilities, and barbecue grills.
Guests can expect free WiFi and 55-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Balconies, minibars, and ceiling fans are also standard. Housekeeping is available on request.
4 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Riu Latino
Riu Kukulkan Inclusive Cancun
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Riu Palace Kukulkan - Adults Only - All Inclusive Hotel
Riu Palace Kukulkan - Adults Only - All Inclusive Cancun
Riu Palace Kukulkan - Adults Only - All Inclusive Hotel Cancun

Frequently asked questions

Is free cancellation available at Riu Palace Kukulkan - Adults Only - All Inclusive?

Riu Palace Kukulkan - Adults Only - All Inclusive provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Riu Palace Kukulkan - Adults Only - All Inclusive?

This hotel is situated in Zona Hotelera, just steps from Marlin Beach, and within a 10-minute walk of La Isla Shopping Mall and Kukulcan Plaza Shopping Mall. You'll also find Chac Mool Beach and Forum Beach within a short drive.

Is parking available on site at Riu Palace Kukulkan - Adults Only - All Inclusive?

Yes, self parking is offered for free at the hotel.

Is there a spa at Riu Palace Kukulkan - Adults Only - All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, and massages.

Does Riu Palace Kukulkan - Adults Only - All Inclusive feature a casino on the premises?

No, Riu Palace Kukulkan - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Riu Palace Kukulkan - Adults Only - All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools.

Is Riu Palace Kukulkan - Adults Only - All Inclusive a good place to stay for couples?

This adults-only hotel offers plenty of amenities for couples including 4 outdoor pools, a swim-up bar, and 6 restaurants.

Are there hot tubs at Riu Palace Kukulkan - Adults Only - All Inclusive?

No, but guests can enjoy a steam room at this hotel.

Does Riu Palace Kukulkan - Adults Only - All Inclusive have a restaurant with a breakfast menu?

Yes, Riu Palace Kukulkan - Adults Only - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Does Riu Palace Kukulkan - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Riu Palace Kukulkan - Adults Only - All Inclusive.

Does Riu Palace Kukulkan - Adults Only - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Riu Palace Kukulkan - Adults Only - All Inclusive?

The closest major airport to Riu Palace Kukulkan - Adults Only - All Inclusive is Cancun Intl. Airport (CUN), which is 12.6 mi away (20 minutes by car).

Are there rooms with balconies at Riu Palace Kukulkan - Adults Only - All Inclusive?

Yes, every guestroom at Riu Palace Kukulkan - Adults Only - All Inclusive comes with a balcony.

Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1263 out of 1948 reviews" "
Rating 8 - Good. 375 out of 1948 reviews" "
Rating 6 - Okay. 183 out of 1948 reviews" "
Rating 4 - Poor. 55 out of 1948 reviews" "
Rating 2 - Terrible. 72 out of 1948 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tatjana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the fact that the restaurants are all close together so we could walk to each one of them and we also liked the food. What we didn't like was the fact that one of the pools was very very hot otherwise everything was super.
Stayed 7 nights in Apr 2024

10/10 Excellent

Lucas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really? Just invite the facility. And the staff was very courteous and the food was excellent and the view was phenomenal.
Stayed 5 nights in Apr 2024

10/10 Excellent

Mesha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time at this property. It was wonderful! I had peace, quiet, and great service as I booked Elite Club. I will go back.
Stayed 6 nights in Apr 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! We will definitely be back!!
Stayed 7 nights in Apr 2024

4/10 Poor

Nicklas Chad

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The front desk manger was very rude. Not helpful when our bag was taken by the pool, even went as far to blame it on us. She had no empathy at all. Food was less than great. We have had an upset stomach very 5 days now. We will not return.
Stayed 5 nights in Apr 2024

10/10 Excellent

Sofiya

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New, modern design, supper cleaned
Stayed 8 nights in Apr 2024

10/10 Excellent

Anthony Piazza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 19 nights in Mar 2024

8/10 Good

Chong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Tudor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel is amazing, every time will be returning back here .
Stayed 5 nights in Mar 2024