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Genting Hotel

4.0 star property

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Photo gallery for Genting Hotel

Restaurant
Front of property - evening/night
In-room safe, desk, soundproofing, iron/ironing board
Terrace/patio
Reception
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Spa
  • Parking availableParking availableParking available
  • GymGymGym
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Pendigo Way, Birmingham, England, B40 1PU
  • Popular LocationResorts World Birmingham1 min walk
  • Popular LocationResorts World Arena2 min walk
  • Popular LocationNational Exhibition Centre5 min walk
  • AirportBirmingham (BHX)5 min drive

Room options

View all photos for Signature Double Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Signature Double Room, 1 Double Bed

9.5/10 Exceptional
  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Twin Beds

In-room safe, desk, soundproofing, iron/ironing board

Signature Twin Room, 2 Twin Beds

10/10 Exceptional
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed, Accessible

7.9/10 Good
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room

9.4/10 Wonderful
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

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8.2 out of 10, Very Good, (1011)
The price is $85
per night
$102 total
includes taxes & fees
Jun 17 - Jun 18
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About the neighborhood

Birmingham

Located in Marston Green, Genting Hotel is next to popular attractions like Resorts World Birmingham and Santai Spa. This 184-room, 4-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 18 restaurants. Centrally located in Birmingham, the hotel is connected to the convention center and also a short walk from Pendigo Lake and National Exhibition Centre.

What's nearby

  • Resorts World Birmingham - 1 min walk
  • Resorts World Arena - 2 min walk
  • The Vox Conference Centre - 4 min walk
  • National Exhibition Centre - 5 min walk
  • National Motorcycle Museum - 2 min drive

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • The nearest major airports are:<br />Birmingham Airport (BHX): 5-min drive, 2.3 mi/3.8 km<br /> Coventry (CVT): 19-min drive, 13.4 mi/21.5 km<br /> East Midlands Airport (EMA): 38-min drive, 36.1 mi/58.1 km<br /> <p>The preferred airport is Birmingham Airport (BHX). </p>

Restaurants

  • Hilton Lounge & Bar - 10 min walk
  • Caffè Nero - 4 min drive
  • Subway - 10 min walk
  • Costa Coffee - 1 min walk
  • Costa Coffee - 4 min drive

About this property

Genting Hotel

Lakefront Birmingham hotel connected to the convention center, steps from Resorts World Birmingham
Guests of Genting Hotel have access to a full-service spa, a casino, and an indoor pool. If you drive, self parking is GBP 20 per night, or you can take advantage of the airport shuttle (available 24 hours) for GBP 10 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a gym, a sauna, and a rooftop terrace.
42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Laptop-compatible safes, phones, and ironing boards are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (GBP 20 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 15 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square feet of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Bowling alley
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body treatments
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

The following facilities or services will be unavailable from August 5 2024 to August 9 2024 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for GBP 15.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 15.00 for adults and GBP 9.95 for children
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel Hotel
Genting Hotel Birmingham
Genting Hotel Hotel Birmingham

Frequently asked questions

Is a free cancellation option available at Genting Hotel?

Genting Hotel provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Genting Hotel?

As of Jun 3, 2024, prices found for a 1-night stay for 2 adults at Genting Hotel on Jun 9, 2024 start from $117.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Genting Hotel?

This hotel is situated in Marston Green, just steps from Resorts World Birmingham and Resorts World Arena, and within a short walk of The Bear Grylls Adventure. You'll also find Santai Spa and Pendigo Lake less than a mile away.

Is there parking available at Genting Hotel?

Yes, covered parking is offered for GBP 20 per night. Though parking is limited, accessible parking and electric car charging are also available.

Is there a spa available at Genting Hotel?

There is a full-service spa available for guests to enjoy and services include massages, body treatments, and facials. Note that spa services and facilities will be unavailable from August 5 2024 until August 9 2024 (subject to change).

Does Genting Hotel include a casino at the property?

Yes, Genting Hotel has a casino that's 538 square feet and includes 10 gaming tables, 30 slot machines, and 2 VIP rooms.

Will I find an indoor pool at Genting Hotel?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from August 5 2024 until August 9 2024 (subject to change).

Is Genting Hotel good for couples?

This lakeside hotel offers plenty of amenities for couples including an indoor pool, 5 bars, and 18 restaurants.

Are there hot tubs at Genting Hotel?

No, but this hotel does have a steam room.

Does Genting Hotel have a restaurant that serves breakfast?

Yes, Genting Hotel has 18 restaurants, and serves an English breakfast each morning for a surcharge.

Will Genting Hotel allow pets to stay for free?

No, pets aren't allowed at Genting Hotel though service animals are welcome.

Does Genting Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Genting Hotel?

The closest major airport to Genting Hotel is Birmingham Airport (BHX), which is within a mile. Another top airport is Coventry (CVT), which is located 13.4 mi away (19-minute drive).

Are there rooms with balconies at Genting Hotel?

No, you won't find guestrooms with balconies at Genting Hotel.

Genting Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1008 reviews" "
Rating 8 - Good. 180 out of 1008 reviews" "
Rating 6 - Okay. 52 out of 1008 reviews" "
Rating 4 - Poor. 21 out of 1008 reviews" "
Rating 2 - Terrible. 28 out of 1008 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for events at the Arena & NEC as it was across the road. You could access the train station via the NEC for arrivals from other areas or pop to the Bull Ring for shopping. Lots of things to do in the immediate area but yet the hotel was quiet for sleeping. Staff were very friendly and happy to help with any queries. We had a great time and would come back again and stay 2 nights next time.
Stayed 1 night in Mar 2024

8/10 Good

Liz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an enjoyable overnight stay for Rick Astley concert.Breakfast was good with lots of options and I thought the rooms were lovely, comfy bed and large wallin shower was great. 2 negatives, only 1 lift was working and more Sky bar staff would have been better especially with an event on as it took 20mins and then 15mins to get served. I appreciate cocktails take time to make but 20mins to get a beer and a coke wasnt great
Stayed 1 night in Mar 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Stefan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service, clean and quiet
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Mark

Disliked: Staff & service
Nice hotel. Bad room service. Sauna broken.
Hotel was great. Sauna was broken in the spa and had to go down to the desk to get room service as didnt answer the phone then didnt bring everything. Food was microwave meals
Stayed 1 night in Feb 2024

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Karen

Stayed 1 night in Feb 2024

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location - long corridors!
We received a warm welcome at reception. Our room was spotlessly clean and pleasant. Our room was a long walk from the lift down the end of two long corridors, something to consider if your mobility isn’t brilliant. For me the bed was a bit too hard and I’m use to much softer pillows. Good selection of tea and coffee in the room as well as soft and alcoholic drinks included in the fridge. That was a nice touch. Nice roof top bar and restaurant. Staff and service very good. Great location for NEC.
Stayed 2 nights in Feb 2024

10/10 Excellent

Paramjit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024