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Xscape Tulum

3.5 star property
Comfortable hotel near Tulum National Park

Choose dates to view prices

Photo gallery for Xscape Tulum

Restaurant
Exterior
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room dining
Shower, designer toiletries, hair dryer, towels
Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant

Explore the area

Map
Calle Kukulcan Sur entre Calle Xel Ha, Zac be, Tulum, QROO, 77780
  • Popular LocationTulum National Park4 min drive
  • Popular LocationTulum Mayan Ruins9 min drive
  • Popular LocationPlaya Paraiso16 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)97 min drive

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Room options

View all photos for Premium Room, Balcony, Pool View

In-room safe, iron/ironing board, free WiFi, bed sheets

Premium Room, Balcony, Pool View

8.5/10 Very Good
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Hot Tub, Pool View

Premium Room, 1 King Bed, Hot Tub, Pool View | Terrace/patio

Premium Room, 1 King Bed, Hot Tub, Pool View

7.9/10 Good
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Loft, Terrace

In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Loft, Terrace

7.8/10 Good
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed

10/10 Exceptional
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, Terrace

Loft, Terrace | In-room safe, iron/ironing board, free WiFi, bed sheets

Loft, Terrace

10/10 Exceptional
  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed, Garden View

Luxury Room, 1 King Bed, Garden View | In-room safe, iron/ironing board, free WiFi, bed sheets

Luxury Room, 1 King Bed, Garden View

10/10 Exceptional
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 1 Queen Bed with Sofa bed, Pool View

In-room dining

Standard Apartment, 1 Queen Bed with Sofa bed, Pool View

9.1/10 Wonderful
  • 646 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, Terrace

In-room safe, iron/ironing board, free WiFi, bed sheets

Apartment, Terrace

9.4/10 Exceptional
  • 646 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, Terrace, Pool View

In-room safe, iron/ironing board, free WiFi, bed sheets

Premium Room, Terrace, Pool View

8.6/10 Very Good
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Jetted Tub, Garden Area

Luxury Room, 1 King Bed, Jetted Tub, Garden Area | View from room

Luxury Room, 1 King Bed, Jetted Tub, Garden Area

10/10 Exceptional
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view
The Waves Tulum
Pool
Hot Tub
Spa
Pet friendly
8.6 out of 10, Excellent, (532)
The price is $74
per night
$93 total
includes taxes & fees
Jun 12 - Jun 13
The Waves Tulum

About the neighborhood

Tulum

Located in Tulum City Center within 2 miles (3 km) of Tulum National Park, Xscape Tulum is within a few miles (5 km) of other popular sights such as Tulum Mayan Ruins. This 27-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Tulum National Park - 4 min drive
  • Gran Cenote - 5 min drive
  • Tulum Monkey Sanctuary - 8 min drive
  • Tulum Mayan Ruins - 9 min drive
  • Playa Paraiso - 16 min drive

Getting around

  • The nearest major airports are:<br />Tulum Intl. Airport (TQO): 43-min drive, 24.5 mi/39.4 km<br /> Cancun Intl. Airport (CUN): 98-min drive, 74.1 mi/119.3 km<br /> <p>The preferred airport is Cancun Intl. Airport (CUN). </p>

Restaurants

  • Burrito Amor - 7 min walk
  • El Camello Jr - 3 min walk
  • Palma Central - 5 min walk
  • Taqueria el Sabor Mexicano - 4 min walk
  • El Tio - 3 min walk

About this property

Xscape Tulum

Comfortable hotel near Tulum National Park
Xscape Tulum features an outdoor pool, free WiFi in public areas, and spa services. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 130 per room one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. Additional amenities include a library, an ATM, and a garden.
Guests can expect to find free WiFi. Bathrooms offer hair dryers and designer toiletries. Safes are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 8 to 15 for adults and USD 8 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 8–15 for adults, and USD 8–15 for children
  • Airport shuttle fee: USD 130 per room (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Xscape Tulum Hotel
Xscape Tulum
Xscape Tulum Hotel
Xscape Tulum Tulum
Xscape Tulum Hotel Tulum

Frequently asked questions

Is free cancellation available at Xscape Tulum?

Xscape Tulum offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Xscape Tulum?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Xscape Tulum on Jun 12, 2024 start from $45.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Xscape Tulum?

This hotel is situated in Tulum City Center within a short 11-minute walk of Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Is parking available on site at Xscape Tulum?

Yes, secured self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is there a spa available at Xscape Tulum?

Spa services at the hotel include deep-tissue massages.

Does Xscape Tulum include a casino?

No, Xscape Tulum doesn't have a casino.

Is there an indoor pool at Xscape Tulum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Xscape Tulum?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Does Xscape Tulum have a hot tub?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Xscape Tulum feature a restaurant that includes a breakfast menu?

Yes, Xscape Tulum serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Xscape Tulum allow pets to stay for free?

No, pets aren't allowed at Xscape Tulum.

Does Xscape Tulum have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Xscape Tulum?

The closest major airport to Xscape Tulum is Tulum Intl. Airport (TQO), which is 24.5 mi away (43 minutes by car).

Are there rooms with balconies that I can book at Xscape Tulum?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy garden or pool views.

Xscape Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 303 out of 495 reviews" "
Rating 8 - Good. 133 out of 495 reviews" "
Rating 6 - Okay. 27 out of 495 reviews" "
Rating 4 - Poor. 16 out of 495 reviews" "
Rating 2 - Terrible. 16 out of 495 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of Tulum !
Absolutely love this GEM! Best service , great setting and my favorite Tulum location. I’ll return. Don’t hesitate to book this spot.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place. Reasonable price. Pix don’t do it justice.
Stayed 1 night in Jan 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Mackenzie, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Off the main strip and much more quiet so you can relax at night. Great little outdoor tubs on the main floor and a nice pool. Welcome drinks were fun.
Stayed 1 night in Jan 2024

10/10 Excellent

LiLiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
***I stayed in room X1. The reason why I booked the suite is because of the Jacuzzi. Didn’t realize how big it was until front desk took me to the room. It literally fits about seven adults. It was insane and I was super happy. I booked this room!!! *** I love the property. The staff are super nice, and extremely thoughtful. The pool guy took all his belongings out-of-the-way just so I can get a picture of the pool when he was working on it. Franco and Mario in the restaurant are wonderful. Ivanna at the frint desknis super sweet and full of recommendations. Her how I had to go to reception the evening before to ask for two pillowcases. Only to realize the stinging mildew smell was coming from my pillow and not the pillowcases. She was modified and contacted her supervisor straight away. ***If you are the property owner or manager reading this review, please FiIX the side door in X1. I told the evening reception that my door, although is locked…still opens when you pull the door knob. She told me not to worry, and I should be safe. I slept without incident…but still fix the door. My room was spaciius. Honestly, it was difficult trying to decide which rooms to book here; as they are alll unique!!! I am coming back to do the apartment and rooms w/ rooftop terrace. There is a sushi restaurant, a garden, dining area, and pool. Ask front sesk for pool towels.
Stayed 1 night in Dec 2023

8/10 Good

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The surrounding area is a little run down. But the actual property is very nice if you want to RELAX. Not a party type property, no phone, tv or strong Wi-Fi. But very nice for a romantic getaway that doesn't break the bank.
Stayed 3 nights in Dec 2023

10/10 Excellent

Raghavendra, Frederick

Stayed 1 night in Nov 2023

8/10 Good

Jackie

Stayed 3 nights in Nov 2023

10/10 Excellent

justin, tarpon springs

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We booked Xscape last minute and we’re not disappointed. The best part by far was the staff, size of rooms and walking distance downtown. Downtown has way better local food options than the hotel strip. They also rent scooters which is a must. We will be back!
Stayed 2 nights in Jun 2023