Save

Choose dates to view prices

Explore the area

Map
Escorpion street and Andromeda street, Tulum, QROO, 77780
  • Popular LocationTulum National Park16 min walk
  • AirportTulum, Quintana Roo (TUY)3 min drive
  • Popular LocationTulum Mayan Ruins6 min drive
  • Popular LocationPlaya Paraiso13 min drive

Room options

View all photos for Deluxe Apartment

1 bedroom, down comforters, in-room safe, individually decorated

Deluxe Apartment

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Apartment Deluxe With Pool View

1 bedroom, down comforters, in-room safe, individually decorated

Apartment Deluxe With Pool View

  • Sleeps 4

Similar properties

Exterior
Rubi Tulum
Pool
Spa
Parking included
Free WiFi
9.6 out of 10, Exceptional, (42)
The price is $194
per night
$237 total
includes taxes & fees
Jun 12 - Jun 13
Rubi Tulum

About the neighborhood

Tulum

Located in Tulum City Center within a mile (2 km) of Tulum National Park, Palms Tulum Luxury Hotel is within 2 miles (3 km) of other popular sights such as Tulum Mayan Ruins. This 9-room hotel has an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Tulum National Park - 16 min walk
  • Playa Ruinas - 6 min drive
  • Tulum Mayan Ruins - 6 min drive
  • Las Palmas Public Beach - 11 min drive
  • Playa Paraiso - 13 min drive

Getting around

  • The nearest major airport is Tulum Intl. Airport (TQO): 48-min drive, 25.7 mi/41.4 km.

Restaurants

  • Starbucks - 3 min walk
  • Tacos y tortas el tio - 6 min walk
  • La Coqueta - 2 min walk
  • Vivo - 3 min walk
  • Boston’s - 4 min walk

About this property

Palms Tulum Luxury Hotel

Family-friendly Tulum hotel in Tulum City Center with free parking
Guests of Palms Tulum Luxury Hotel enjoy features like an outdoor pool, WiFi in public areas, and free use of bicycles. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 2520 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this boutique hotel include a porter/bellhop and a garden.
32-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include kitchenettes, furnished balconies, and dining areas.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site

Things to do

  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Babysitting
  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Separate dining area
  • Stovetop

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Guests must contact the property in advance for check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Private entrance, smart lock

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 3 kids 8 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MXN 500 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cleaning fee: MXN 700 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 2520 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 500 per night
  • Credit card charges are subject to a surcharge of 4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Palms Hotel Tulum
Palms Luxury
Palms Luxury Hotel
Palms Luxury Hotel Tulum
Palms Tulum
Palms Tulum Hotel
Palms Tulum Luxury
Palms Tulum Luxury Hotel
Tulum Luxury
Tulum Luxury Hotel
Palms Luxury Condo Hotel
Palms Tulum Condo
Palms Tulum Luxury Hotel Hotel
Palms Tulum Luxury Hotel Tulum
Palms Tulum Luxury Hotel Hotel Tulum

Frequently asked questions

What can I see near Palms Tulum Luxury Hotel?

This hotel is situated in Tulum City Center within a short 16-minute walk of Tulum National Park and also 13 minutes on foot from Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Is parking available on site at Palms Tulum Luxury Hotel?

Yes, self parking is offered for free at the hotel.

Does Palms Tulum Luxury Hotel feature a casino at the property?

No, Palms Tulum Luxury Hotel doesn't have a casino.

Will I find an indoor pool at Palms Tulum Luxury Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Palms Tulum Luxury Hotel?

Amenities that appeal to couples at this boutique hotel include a kitchenette, a down comforter, and a rainfall showerhead.

Does Palms Tulum Luxury Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Palms Tulum Luxury Hotel feature a restaurant that includes a breakfast menu?

No, Palms Tulum Luxury Hotel doesn't have a restaurant that serves breakfast.

Does Palms Tulum Luxury Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Palms Tulum Luxury Hotel.

Are there connecting rooms at Palms Tulum Luxury Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Palms Tulum Luxury Hotel?

The closest major airport to Palms Tulum Luxury Hotel is Tulum Intl. Airport (TQO), which is 25.7 mi away (48 minutes by car).

Are there rooms with balconies at Palms Tulum Luxury Hotel?

Yes, every guestroom at Palms Tulum Luxury Hotel comes with a furnished balcony with some featuring pool views.

Palms Tulum Luxury Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 215 out of 293 reviews" "
Rating 8 - Good. 68 out of 293 reviews" "
Rating 6 - Okay. 6 out of 293 reviews" "
Rating 4 - Poor. 3 out of 293 reviews" "
Rating 2 - Terrible. 1 out of 293 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was great in getting me settled in an providing instruction an directions on where I wanted to go. The hotel was clean an spacious. Only bad the internet an tv was down my last day there.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what amazing staff, also spoke great English. We felt like we kind of had the best of two hotels with this because of the quick walk to the breakfast at another location. Also when our pool was being cleaned they would send us to the other hotel so we never had to wait. Huge room and very clean! Everyday!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that the Front Desk Clerks were all very knowledgeable and super helpful with anything that we needed, from advice on cool things to do, tips on what types of transportation to use, and recommendations on good places to eat around town.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was lovely and cool before turning the air conditioning on. They had bikes we could use. Laundry place just around the corner. Beach a few kms away. Only downside was the shower didn’t have a curtain of any sort so the water went everywhere
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place for stay in Tulum, clean, everything was in good conditions. I recommend so much.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2019

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019