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Maya Tulum by G Hotels

3.5 star property
Ocean-view hotel with a bar/lounge, near Tulum Beach

Choose dates to view prices

Photo gallery for Maya Tulum by G Hotels

Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Ocean View Two Double Beds | Premium bedding, minibar, in-room safe, blackout drapes
Aerial view
Jungle View King Bed Minipool | Premium bedding, minibar, in-room safe, blackout drapes
Couples treatment rooms, body treatments, aromatherapy
Reviews
7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • Pool
  • Spa
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780
  • Popular LocationTulum Beach2 min walk
  • Popular LocationTulum National Park3 min drive
  • Popular LocationTulum Mayan Ruins12 min drive
  • AirportTulum, Quintana Roo (TUY)19 min drive

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Room options

View all photos for Ocean View King

Ocean View King | Premium bedding, minibar, in-room safe, blackout drapes

Ocean View King

  • 172 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Oceanfront Two Double Beds

Suite Oceanfront Two Double Beds | Premium bedding, minibar, in-room safe, blackout drapes

Suite Oceanfront Two Double Beds

  • 269 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Oceanfront King Bed Minipool

Premium bedding, minibar, in-room safe, blackout drapes

Oceanfront King Bed Minipool

10/10 Exceptional
  • 172 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View Two Double Beds

Jungle View Two Double Beds | Premium bedding, minibar, in-room safe, blackout drapes

Jungle View Two Double Beds

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Two Double Beds

Ocean View Two Double Beds | Premium bedding, minibar, in-room safe, blackout drapes

Ocean View Two Double Beds

  • 172 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite King Oceanfront Minipool Jacuzzi

Suite King Oceanfront Minipool Jacuzzi | Premium bedding, minibar, in-room safe, blackout drapes

Suite King Oceanfront Minipool Jacuzzi

  • 431 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Two Double Beds Minipool

Oceanfront Two Double Beds Minipool | View from room

Oceanfront Two Double Beds Minipool

  • 172 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Jungle View King Bed Minipool

Jungle View King Bed Minipool | Premium bedding, minibar, in-room safe, blackout drapes

Jungle View King Bed Minipool

10/10 Exceptional
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mayan Villa House

Mayan Villa House | Premium bedding, minibar, in-room safe, blackout drapes

Mayan Villa House

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite Jungle View Two Double Beds

Suite Jungle View Two Double Beds | Premium bedding, minibar, in-room safe, blackout drapes

Suite Jungle View Two Double Beds

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Oceanfront King Bed

Premium bedding, minibar, in-room safe, blackout drapes

Oceanfront King Bed

  • 172 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View King

Jungle View King | Premium bedding, minibar, in-room safe, blackout drapes

Jungle View King

10/10 Exceptional
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Bathroom
La conchita Tulum
Free WiFi
Air conditioning
Bar
Housekeeping
9.0 out of 10, Wonderful, (54)
The price is $157
per night
$193 total
includes taxes & fees
Jun 12 - Jun 13
La conchita Tulum

About the neighborhood

Tulum

Located in Zona Hotelera, Maya Tulum by G Hotels is adjacent to Tulum Beach with other popular attractions like Tulum National Park within a couple of miles (3 km). This 51-room, 3.5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Tulum Beach - 2 min walk
  • Tulum National Park - 3 min drive
  • Playa Paraiso - 12 min drive
  • Tulum Mayan Ruins - 12 min drive
  • Playa Ruinas - 20 min drive

Getting around

  • The nearest major airport is Tulum Intl. Airport (TQO): 54-min drive, 27.9 mi/44.8 km.

Restaurants

  • Chambao - 16 min walk
  • Kin Toh - 15 min walk
  • Mateos - 11 min walk
  • Taboo Beach Club - 17 min walk
  • Mamazzita - 18 min walk

About this property

Maya Tulum by G Hotels

Ocean-view hotel with a bar/lounge, near Tulum Beach
Guests of Maya Tulum by G Hotels have access to a full-service spa, an outdoor pool, and spa treatment rooms. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include coffee/tea in a common area, a meeting room, and a computer station.
Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, espresso makers, and ceiling fans.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Maya Tulum Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • 1 floor
  • 51 buildings
  • Built in 1986
  • Designated smoking areas (fines apply)
  • Renovated entire property - April 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per night, plus a deposit of USD 500 per stay
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Internet access
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 20–40 for adults, and USD 20–40 for children
  • Pet deposit: USD 500 per stay
  • Pet fee: USD 50 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maya Tulum
Maya Tulum Retreat And Resort
Maya Tulum Retreat Resort
Maya Tulum Retreat Hotel
Maya Tulum Resort Wellness Retreat
Maya Resort Wellness Retreat
Maya Tulum Wellness Retreat
Maya Wellness Retreat
Maya Tulum by G Hotels Hotel
Maya Tulum by G Hotels Tulum
Maya Tulum by G Hotels Hotel Tulum
Maya Tulum Resort Wellness Retreat

Frequently asked questions

What's there to do close to Maya Tulum by G Hotels?

This hotel is situated in Zona Hotelera, just steps from Tulum Beach. You'll also find Tulum National Park and Playa Paraiso within a short drive.

How much does it cost to stay at Maya Tulum by G Hotels?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Maya Tulum by G Hotels on Jun 2, 2024 start from $164.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Maya Tulum by G Hotels?

Yes, secured self parking is offered for free at the hotel.

Is a spa located at Maya Tulum by G Hotels?

Maya Tulum Spa is the hotel's spa and services include sports massages, Thai massages, reflexology, and detox wraps.

Does Maya Tulum by G Hotels include a casino on the premises?

No, Maya Tulum by G Hotels doesn't have a casino.

Will I find an indoor pool at Maya Tulum by G Hotels?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 7:00 PM.

Is Maya Tulum by G Hotels a good place to stay for couples?

This beachfront hotel offers many amenities for couples such as an outdoor pool and a bar with some guestrooms featuring private plunge pools.

Are there hot tubs at Maya Tulum by G Hotels?

No, there isn't a spa tub at this hotel.

Does Maya Tulum by G Hotels have a restaurant that serves breakfast?

Yes, Maya Tulum by G Hotels serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Maya Tulum by G Hotels allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Maya Tulum by G Hotels for a fee of USD 50 per pet, per night. The property also provides food and water bowls. A deposit of USD 500 per stay is collected.

Does Maya Tulum by G Hotels have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Maya Tulum by G Hotels?

The closest major airport to Maya Tulum by G Hotels is Tulum Intl. Airport (TQO), which is 27.9 mi away (54 minutes by car).

Can I book a room with a balcony at Maya Tulum by G Hotels?

Yes, some guestrooms at this hotel offer either a furnished balcony or a furnished patio where guests can enjoy ocean or garden views.

Maya Tulum by G Hotels Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 117 out of 242 reviews" "
Rating 8 - Good. 51 out of 242 reviews" "
Rating 6 - Okay. 24 out of 242 reviews" "
Rating 4 - Poor. 19 out of 242 reviews" "
Rating 2 - Terrible. 31 out of 242 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Barbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the loud music played all day long and part of the night… Transportation to and from the hotel to the town was very expensive
Stayed 4 nights in Feb 2024

6/10 Okay

Kari

Traveled with partner
Liked: Cleanliness
Pros: We stayed in one of the beachfront bungalows and had our own private beach access, lounge chairs, even hammocks. THUMP THUMP THUMP My spouse is AFAB non-binary, post-chest surgery and was able to lie in the sun without a top -- something hard to do in a lot of beach spaces. The room looked nice and the bed was comfortable; toilet was separate from sinks and shower, which always helps with 2 people. THUMP THUMP THUMP Cons: The hotel next door plays really loud music from mid-afternoon until midnight or 2am, depending on the night. It's not Maya's fault, but the sound carries over the beach. We chose to go to Tulum because we heard it was quieter than Cancun, but this is unfortunately in the party district. THUMP THUMP THUMP I was able to tune out the music with ear plugs, but this meant that there was no falling asleep to the sound of the waves. My spouse had a harder time with it and had to take sleep aids because the THUMP THUMP THUMP was driving them insane. The lighting in the room is very ambient and relaxing at night, but there is almost no light by the bathroom mirror. THUMP THUMP THUMP If you want to put on makeup or shave, leave the room and find one of the random mirrors gracing the grounds around the hotel. At night, forget it. The restaurant turned us away at 5pm when they close at 6, told us to come back at 8. When we got food at 9 it was cold and underwhelming. If the THUMP THUMP THUMP in this review drives you nuts, look for a different hotel.

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Akshay

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are different than the photos they have shown
Stayed 1 night in Jan 2024

4/10 Poor

Yanhari

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk!!
The Front desk was amazingly kind and helpful!! We've stayed many times and will be back. Yes, sometimes the seaweed accumulates and smells, but the property does their best to remove. See you again!
Stayed 2 nights in Jan 2024

6/10 Okay

Agnieszka

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jan 2024

8/10 Good

Kimberly

Stayed 1 night in Jan 2024

4/10 Poor

Justin

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SCAM- DONT WASTE TIME / $$
This place is a facade of a luxury hotel. Massive waste of money. You arrive and are initially impressed, but the staff couldn't possibly care less. The beds are uncomfortable, the hot tubs are cold, the beers are warm. We arrived at the bar for dinner and some drinks and the staff all stood up and walked out, took us begging for them to bring us a couple cocktails and a burger. Room service doesn't exist, they'll take your order then never show up. I decided to stay in Tulum an extra night- got a room at the teetotum for 1/4 the cost and the service and comfort were far superior.
Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Over priced for what it is….
The staff is friendly, but they are severely understaffed, and many of them require additional training, particularly the waiters at their restaurants. Our stay had some issues, such as the non-functional "mini pool." While they offered to switch our room the next day, the replacement was smaller and not as nice. Additionally, the immediate decision was required, potentially disadvantaging another couple. The claim of being "eco-friendly" seemed undermined by inefficient AC and the necessity to use bottled water due to saltwater concerns. The unaddressed issue of a boiler with a rotten egg smell for hot water was a notable oversight. (This I forgot to mention to them) Despite being advertised as a tranquil place with yoga, loud music from the beach club next door contradicted this, although it didn't personally bother me.
Stayed 3 nights in Jan 2024