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Kore Tulum Retreat and Spa Resort - Adults Only

4.5 star property
Luxury adults-only resort, walk to Tulum National Park

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Photo gallery for Kore Tulum Retreat and Spa Resort - Adults Only

Outdoor pool, pool umbrellas, sun loungers
Property entrance
Luxury Suite, Terrace, Partial Ocean View | Free minibar, in-room safe, desk, blackout drapes
2 restaurants, breakfast, lunch, dinner served; international cuisine
Property grounds
Reviews
8.0

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Spa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Carr Tulum Boca Paila Km 3.85, Tulum, QROO, 77780
  • Popular LocationLas Palmas Public Beach14 min walk
  • Popular LocationPlaya Paraiso4 min drive
  • Popular LocationTulum Mayan Ruins10 min drive
  • AirportTulum, Quintana Roo (TUY)14 min drive

Room options

View all photos for Suite, Jetted Tub, Garden View

Free minibar, in-room safe, desk, blackout drapes

Suite, Jetted Tub, Garden View

7.3/10 Good
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, Hot Tub, Garden View

Free minibar, in-room safe, desk, blackout drapes

Room, Hot Tub, Garden View

8.2/10 Very Good
  • 645 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Tulum

Located in Zona Hotelera, Kore Tulum Retreat and Spa Resort - Adults Only is within a 5-minute walk of Tulum National Park and within 15 minutes of other popular attractions like Las Palmas Public Beach. This 94-room, 4.5-star resort has private in-room spa tubs along with 2 restaurants and a full-service spa.
View more Resorts in TulumOpens in a new window

What's nearby

  • Tulum National Park - 3 min walk
  • Las Palmas Public Beach - 14 min walk
  • Playa Paraiso - 4 min drive
  • Tulum Beach - 7 min drive
  • Tulum Mayan Ruins - 10 min drive

Getting around

  • The nearest major airport is Tulum Intl. Airport (TQO): 54-min drive, 27.6 mi/44.4 km.

Restaurants

  • Kin Toh - 16 min walk
  • Papaya Playa Beach Club - 10 min walk
  • Mateos - 18 min walk
  • Rossina Cafe - 5 min drive
  • Carl's Jr. - 3 min drive

About this property

Kore Tulum Retreat and Spa Resort - Adults Only

Luxury adults-only resort, walk to Tulum National Park
Kore Tulum Retreat and Spa Resort - Adults Only features a full-service spa, karaoke, and an outdoor pool. You'll find limited parking. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this adults-only resort include a gym, 4 spa tubs, and a sauna.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Other amenities include private spa tubs, free minibar items, and sitting areas.
4 spa tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nirvana Restaurant
  • Specialties Shangri-la

Things to do

  • 4 spa tubs
  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 floors
  • 6 buildings
  • Built in 2008
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

All Inclusive Wellness Resort
Zenserenity
Zenserenity Resort
Zenserenity Tulum
Zenserenity Wellness
Zenserenity Wellness Resort All Inclusive
Kore Tulum Retreat Resort Adults Only-All Inclusive
Zenserenity Wellness Tulum
Kore Tulum Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults Only-All Inclusive
Kore Tulum Retreat Adults Only-All Inclusive
Kore Retreat Adults Only-All Inclusive
Kore Tulum Retreat Spa Resort Adults Only All Inclusive

Frequently asked questions

Can I book all-inclusive rates at Kore Tulum Retreat and Spa Resort - Adults Only?

Kore Tulum Retreat and Spa Resort - Adults Only has all inclusive rates that come with all meals included. Activities include water fitness classes and bicycling.

How much does it cost to stay at Kore Tulum Retreat and Spa Resort - Adults Only?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Kore Tulum Retreat and Spa Resort - Adults Only on May 30, 2024 start from $236.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Kore Tulum Retreat and Spa Resort - Adults Only?

Kore Tulum Retreat and Spa Resort - Adults Only offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do near Kore Tulum Retreat and Spa Resort - Adults Only?

This resort is situated in Zona Hotelera, just steps from Tulum National Park. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.

Will I be able to park at Kore Tulum Retreat and Spa Resort - Adults Only?

Yes, though parking is limited.

Is there a spa at Kore Tulum Retreat and Spa Resort - Adults Only?

There is a full-service spa available for guests to enjoy and services include Swedish massages, sports massages, aromatherapy, and reflexology.

Does Kore Tulum Retreat and Spa Resort - Adults Only feature a casino at the property?

No, Kore Tulum Retreat and Spa Resort - Adults Only doesn't have a casino.

Is there an indoor pool at Kore Tulum Retreat and Spa Resort - Adults Only?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and 4 spa tubs.

What do couples enjoy most about Kore Tulum Retreat and Spa Resort - Adults Only?

This adults-only resort offers plenty of amenities for couples including an outdoor pool, a poolside bar, and an ocean-view restaurant.

Does Kore Tulum Retreat and Spa Resort - Adults Only have a hot tub?

Yes, this resort features private spa tubs in all guestrooms.

Does Kore Tulum Retreat and Spa Resort - Adults Only feature a restaurant that includes a breakfast menu?

Yes, Kore Tulum Retreat and Spa Resort - Adults Only has 2 restaurants, and serves free cooked-to-order breakfasts each morning.

Does Kore Tulum Retreat and Spa Resort - Adults Only allow pets to stay for free?

No, pets and service animals aren't allowed at Kore Tulum Retreat and Spa Resort - Adults Only.

Are there connecting rooms at Kore Tulum Retreat and Spa Resort - Adults Only?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Kore Tulum Retreat and Spa Resort - Adults Only?

The closest major airport to Kore Tulum Retreat and Spa Resort - Adults Only is Tulum Intl. Airport (TQO), which is 27.6 mi away (54 minutes by car).

Are there rooms with balconies at Kore Tulum Retreat and Spa Resort - Adults Only?

Yes, some guestrooms at this resort offer either a balcony or a terrace where guests can enjoy ocean or garden views.

Does Kore Tulum Retreat and Spa Resort - Adults Only host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Kore Tulum Retreat and Spa Resort - Adults Only.

Kore Tulum Retreat and Spa Resort - Adults Only Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 476 out of 1001 reviews" "
Rating 8 - Good. 244 out of 1001 reviews" "
Rating 6 - Okay. 125 out of 1001 reviews" "
Rating 4 - Poor. 66 out of 1001 reviews" "
Rating 2 - Terrible. 90 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Edric

Traveled with partner
Liked: Cleanliness, staff & service
Limited parking
Stayed 3 nights in May 2024

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

Lois Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many things on the website were not true. There was no crepery, the in room Jacozzi is unusable because the water trickles in and is cool.
Stayed 7 nights in Feb 2024

6/10 Okay

Vanja

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Called for service multiple times, related to access to the safe, they told us we needed to be in our room. We were there for 2 hours and no one still came. At that point it was very late so we stopped waiting. The balcony area was not recently cleaned, layers of dirt on the chairs and cobwebs. Staff was friendly. Up keep off the overall properly is not what's presented on the pictures. The pool is missing tiles, limited with towels at the pool. Limited availability of bicycles (10 total), and the property is not close to things so that would be a great option to see things without a car. Overall needs an update, tha all inclusive pay does not reflect the provided amenities.
Stayed 6 nights in Feb 2024

6/10 Okay

Jose Antonio

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Amy

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
I wish I could say I had a great time in Tulum, but this hotel wrecked any chance of that. I booked with a large group and sadly we all had a bad experience here over the course of 4 days. Pros- Lovely pool, bar and waitstaff were very friendly. Breakfast buffet was great. Cons- Food took 1-2 hours when dining at the restaurant for lunch or dinner. This was very consistent and we dined in small groups at these hours. Quality of the served food was simply very poor. We tried a different option each day hoping that each unappetizing dish was a fluke, but this was consistent. The last few days we simply had to eat elsewhere. We had items stolen from our safe in the room and the code changed. I alerted the front desk and then the concierge. They attempted to gaslight me and nothing was done about it, and I have followed up with them many times, before and after leaving the property. After reading reviews, this is a consistent issue. We were not told that removing the wrist band would be an issue- but one of the girls in our party removed hers and we were nearly not let back into the property after being out for late night drinks, with documentation that we were staying there. This is upon many other issues- brown water coming from the faucet, being denied drinking water, inconsistent cleaning, many issues with 3rd party booking not aligning with what the property reported on their end. Will not be back, and sorry to report that I would not recommend anyone else do so either.
Stayed 3 nights in Jan 2024

6/10 Okay

Nina

Disliked: Property conditions & facilities
At best I would give 3 star property, dining staff GREAT, only 1 front desk person, no shuttle service, no recommendations, bike rental $10 (if your a. Guest it should be included) food option weren't fantastic - Oriental night dining needs to be removed . 1st room the lock on window non existent, called FD no help, well change your room tomorrow.. traveling solo let's say I was awake all night. Did not change my room until 4pm. 2nd room better, then Luke warm water/low pressure. Everything needs updating!!!! Lots of TLC REQUIRED
Stayed 3 nights in Jan 2024

8/10 Good

Pawanvir

Traveled with partner
Liked: Cleanliness
The resort is perfect for relaxing and spending some quiet time. The resort itself is very aesthetically pleasing. There are 2 public beaches nearby. The only thing we didn’t like was the food. It tasted stale and bland.
Stayed 3 nights in Jan 2024

8/10 Good

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Alberto was the best part of our stay! Amazing entertainmrnt coordinator. The property can stand to provide a daily schedule of events so guest will know what is taking place daily. Also, making sure water is not brown in rooms for proper bathing to take place.
Stayed 7 nights in Jan 2024

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We pay extras money for the room have bathtub…you can’t even use it. Water is dripping in to the tub and not even hot…end up we have to use champagne bucket to carry water from the shower to fill up the tub. How terrible is that. Shower water even keep same temperature…minute cold next minute is hot burn. On hotel website said that few restaurants open on this property…is only one open and the food is so bad. Very dry and low quality. I always have mimosas with my breakfast when on vacation and they said no service wine till 11am. On grapes fruit tray have “maggots” I did call the manager to show him…I forgot to bring my phone to take pictures and post it here. I travel a lot I don’t complain unless very bad and terrible. The owner need to fix the water problem. Restaurant need to do better. All the staff is need and friendly. The room is clean.
Stayed 2 nights in Jan 2024