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Hotel Shibari Tulum - Restaurant & Cenote Club

4.5 star property
Luxury adults-only hotel, walk to Tulum Beach
VIP Access

Choose dates to view prices

Photo gallery for Hotel Shibari Tulum - Restaurant & Cenote Club

View from room
Interior
Shibari Grand Cenote Front | Premium bedding, pillowtop beds, minibar, in-room safe
Food court
Reception
Reviews
9.6

Exceptional

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Carretera Tulum Boca Paila KM 7, Tulum, QROO, 77766
  • Popular LocationTulum Beach1 min walk
  • Popular LocationVen a la Luz Sculpture4 min walk
  • Popular LocationPlaya Paraiso17 min drive
  • AirportTulum, Quintana Roo (TUY)24 min drive

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Room options

View all photos for Shizen Garden View Plunge Pool

View from room

Shizen Garden View Plunge Pool

10/10 Exceptional
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Tsuri Jungle View Deluxe

Premium bedding, pillowtop beds, minibar, in-room safe

Tsuri Jungle View Deluxe

10/10 Exceptional
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Saastal Jungle View Plunge Pool

Balcony

Saastal Jungle View Plunge Pool

10/10 Exceptional
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Shibari Grand Cenote Front

Shibari Grand Cenote Front | Balcony

Shibari Grand Cenote Front

  • 797 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Yaakun Grand Cenote View

Yaakun Grand Cenote View | Balcony view

Yaakun Grand Cenote View

  • 797 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suki Garden View Deluxe

Suki Garden View Deluxe | Balcony view

Suki Garden View Deluxe

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

Located in Zona Hotelera, Hotel Shibari Tulum - Restaurant & Cenote Club is adjacent to Tulum Beach and within a 5-minute walk of Ven a la Luz Sculpture. This 64-room, 4.5-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 4 min walk
  • Tulum National Park - 5 min drive
  • Tulum Mayan Ruins - 14 min drive
  • Playa Paraiso - 17 min drive

Getting around

  • The nearest major airport is Tulum Intl. Airport (TQO): 58-min drive, 28.6 mi/46.1 km.

Restaurants

  • Rosa Negra Tulum - 7 min walk
  • Chambao - 6 min walk
  • Mia Restaurant & Beach Club - 1 min walk
  • Checkpoint Ciao - 3 min walk
  • Casa Jaguar - 5 min walk

About this property

Hotel Shibari Tulum - Restaurant & Cenote Club

Luxury adults-only hotel, walk to Tulum Beach
Guests of Hotel Shibari Tulum - Restaurant & Cenote Club have access to a full-service spa, 2 outdoor pools, and a gym. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Other amenities at this adults-only hotel include free WiFi in public areas, a terrace, and a gift shop.
70-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Minibars, espresso makers, and free local calls are also available. Change of towels is available on request.
2 outdoor swimming pools are on site along with a fitness center.
Kan Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • ATTA

Things to do

  • 2 outdoor pools
  • Designer stores
  • Full-service spa
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 70-inch Smart TV with satellite channels

Food and drink

  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • Service fee: USD 17 per person, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number ICA1912108R8

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Shibari Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel
Hotel Shibari Tulum - Restaurant & Cenote Club Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel Tulum

Frequently asked questions

Is free cancellation available at Hotel Shibari Tulum - Restaurant & Cenote Club?

Hotel Shibari Tulum - Restaurant & Cenote Club provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Shibari Tulum - Restaurant & Cenote Club?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Hotel Shibari Tulum - Restaurant & Cenote Club on Jun 3, 2024 start from $416.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Shibari Tulum - Restaurant & Cenote Club?

This hotel is situated in Zona Hotelera, just steps from Tulum Beach and Ven a la Luz Sculpture. You'll also find Sian Ka'an Biosphere Reserve and Tulum National Park within a short drive.

Is parking available on site at Hotel Shibari Tulum - Restaurant & Cenote Club?

Yes, secured self parking is offered for free at the hotel.

Is there a spa at Hotel Shibari Tulum - Restaurant & Cenote Club?

Kan Spa is the hotel's spa and services include hot stone massages, Swedish massages, couples treatments, and reflexology.

Does Hotel Shibari Tulum - Restaurant & Cenote Club feature a casino?

No, Hotel Shibari Tulum - Restaurant & Cenote Club doesn't have a casino.

Is there an indoor pool at Hotel Shibari Tulum - Restaurant & Cenote Club?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 6:00 PM.

What do couples enjoy most about Hotel Shibari Tulum - Restaurant & Cenote Club?

This adults-only hotel offers many amenities for couples, including in-room massages as well as 2 outdoor pools and a poolside bar.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a restaurant with a breakfast menu?

Yes, Hotel Shibari Tulum - Restaurant & Cenote Club serves breakfast for a surcharge at ATTA.

Does Hotel Shibari Tulum - Restaurant & Cenote Club allow pets to stay for free?

No, pets aren't allowed at Hotel Shibari Tulum - Restaurant & Cenote Club.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Shibari Tulum - Restaurant & Cenote Club?

The closest major airport to Hotel Shibari Tulum - Restaurant & Cenote Club is Tulum Intl. Airport (TQO), which is 28.6 mi away (58 minutes by car).

Are there rooms with balconies at Hotel Shibari Tulum - Restaurant & Cenote Club?

No, there aren't any guestrooms with balconies at Hotel Shibari Tulum - Restaurant & Cenote Club.

Hotel Shibari Tulum - Restaurant & Cenote Club Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 93 out of 107 reviews" "
Rating 8 - Good. 6 out of 107 reviews" "
Rating 6 - Okay. 3 out of 107 reviews" "
Rating 4 - Poor. 3 out of 107 reviews" "
Rating 2 - Terrible. 2 out of 107 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024

4/10 Poor

Jenny

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel but terrible service.
The hotel itself was super nice with a cenote, which is quite unique, but the service was sub-par. There are a lot of staff always lounging around chatting and chilling but not actually servicing. Asking for water and coffee milk at breakfast took forever, again with the staff just chit chatting near us but not actually getting the water or milk. The “butler service” was also a bit useless. At check out we waited for 10 minutes for someone to help us with luggage (Butler said they were on it) but ended up just carrying them ourselves. Basically the hotel is just very disorganized and seems like there’s no management. It’s a good hotel if you don’t care about service basically!
Stayed 3 nights in Feb 2024

8/10 Good

Luis

Stayed 4 nights in Feb 2024

10/10 Excellent

Esam

Liked: Cleanliness, staff & service, property conditions & facilities
Best place in tulum
Stayed 3 nights in Feb 2024

10/10 Excellent

Chris

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

6/10 Okay

Skyler

Stayed 3 nights in Feb 2024

8/10 Good

Janelle Elise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for our babymoon (I am 6 months pregnant). This hotel is gorgeous! The landscaping is lush and beautiful. The service is excellent. The butlers /concierges were so helpful and attentive. The cenote is incredible. They have a DJ almost every day and although I saw some reviews complain about this--I thought the volume and music selections were still relaxing but vibey. I enjoyed laying out there with a book in the sun. The rooms were beautiful and have everything you could ever want. The Atta restaurant onsite is really nice with excellent service, although pricey--the food was fresh and delicious. The menu could use some more simple options (I was craving tacos or just standard Mexican fare). Because of the limited menu we had to venture outside of the resort for other dining options which were incredibly expensive (think downtown Chicago or New York). I was disappointed in the Tulum area (the hotel zone), it was dirty, smelled like sewage and was not walkable (no sidewalks or paths) so you're hoping not to get clipped by a car. Nothing to offer during the day outside of an expensive beach club (no other direct access to the beach) or dance clubs at night (which again babymoon). Overall I loved Hotel Shibari and their incredible staff but the Tulum Hotel Zone was just not nice enough for the cost of everything.
Stayed 6 nights in Feb 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice room, staff were great. We asked to change room because of the late night noise of the beach clubs, it was a lot less noisy towards the rear of the hotel bungalows. Cenote was amazing to have as a backdrop, and look at every night before bed.
Stayed 9 nights in Feb 2024

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

6/10 Okay

Tania

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Feb 2024