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Hotel Poc Na

3.5 star property
Beach spa retreat walking distance from Playa Paraiso

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Photo gallery for Hotel Poc Na

Front of property
Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe
Breakfast, lunch, dinner served; international cuisine
On the beach, beach bar
Reviews
8.6

Excellent

Popular amenities

  • Breakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Carretera Tulum-Bocapaila S/N, Tulum, QROO, 77780
  • Popular LocationPlaya Paraiso5 min walk
  • Popular LocationTulum National Park2 min drive
  • AirportTulum, Quintana Roo (TUY)9 min drive
  • Popular LocationTulum Mayan Ruins13 min drive

Room options

Casa Maya Ocean Front with A/C

7.6/10 Good
  • 377 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 1 King Bed

Casa Pocna jungle view suite A/C

10/10 Exceptional
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Casa Pocna Family Oceanview suite A/C

  • 431 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Casa Pocna Master plunge pool panoramic view

  • 431 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Casa Pocna Jungle view with bathtub

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Casa Maya Partial Ocean View A/C

7.1/10 Good
  • 377 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Tulum

Located in Zona Hotelera within a 5-minute walk of Playa Paraiso, Hotel Poc Na is within a mile (2 km) of other popular attractions like Tulum Mayan Ruins. This 22-room, 3.5-star hotel has free breakfast, a full-service spa, and free self parking.

What's nearby

  • Las Palmas Public Beach - 3 min walk
  • Playa Paraiso - 5 min walk
  • Tulum National Park - 2 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Playa Ruinas - 19 min drive

Getting around

  • The nearest major airport is Tulum Intl. Airport (TQO): 58-min drive, 28.5 mi/45.9 km.

Restaurants

  • Zona Arqueológica de Tulum - 13 min drive
  • Templo Dios del Viento - 13 min drive
  • Mulut Jach Ki - 10 min drive
  • Starbucks - 10 min drive
  • Don Cafeto - 10 min drive

About this property

Hotel Poc Na

Beach spa retreat walking distance from Playa Paraiso
Guests of Hotel Poc Na enjoy features like a full-service spa, free WiFi in public areas, and spa treatment rooms. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include a terrace, laundry facilities, and a garden.
Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Balconies, ceiling fans, and laptop-compatible safes are other standard amenities.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily
  • 2 bars/lounges
  • A beach bar
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Mud bath
  • Outdoor treatment areas
  • Spa open daily
  • Treatment room

Accessibility

  • No elevator

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Room service

Outdoor space

  • Balcony

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's air conditioning system is available from 8 PM-10 AM only.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 158

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel Poc Na Tulum
Poc Na Tulum
Poc Na
Hotel Poc Na Hotel
Hotel Poc Na Tulum
Hotel Poc Na Hotel Tulum

Frequently asked questions

Is a free cancellation option available at Hotel Poc Na?

Hotel Poc Na provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do close to Hotel Poc Na?

This hotel is situated in Zona Hotelera within a 10-minute walk of Playa Paraiso and Las Palmas Public Beach. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.

Is there parking available at Hotel Poc Na?

Yes, self parking is offered for free at the hotel.

Is there a spa at Hotel Poc Na?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body wraps, and mud baths.

Does Hotel Poc Na have a casino on the premises?

No, Hotel Poc Na doesn't have a casino.

Is there an indoor pool at Hotel Poc Na?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Poc Na?

This beachfront hotel offers many amenities for couples such as a beach bar and a restaurant with some guestrooms featuring private plunge pools.

Does Hotel Poc Na have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Poc Na feature a restaurant that includes a breakfast menu?

Yes, Hotel Poc Na serves free full breakfasts each morning from its restaurant.

Does Hotel Poc Na allow pets to stay free of charge?

No, pets aren't allowed at Hotel Poc Na.

Are there connecting rooms at Hotel Poc Na?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Poc Na?

The closest major airport to Hotel Poc Na is Tulum Intl. Airport (TQO), which is 28.5 mi away (58 minutes by car).

Are there rooms with balconies at Hotel Poc Na?

Yes, every guestroom at Hotel Poc Na comes with a balcony with some featuring ocean or garden views.

Hotel Poc Na Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 136 out of 252 reviews" "
Rating 8 - Good. 67 out of 252 reviews" "
Rating 6 - Okay. 27 out of 252 reviews" "
Rating 4 - Poor. 11 out of 252 reviews" "
Rating 2 - Terrible. 11 out of 252 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Erin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and felt like you were in the jungle. The beach was absolutely gorgeous. The hotel was quiet and did not have rowdy patrons. Front desk service was excellent and addressed any concerns quickly. Would definitely recommend for a relaxing, low key vacation. Areas of improvement include more attentive restaurant service, stronger alcoholic beverages, water/hot water consistency, drinking water stations could be placed throughout the property, and more accurate advertising of property amenities. There were areas of the property included in the resort map and website that were not open/accessible (market, beach club, Cleo, lancava, kids club, Berna).
Stayed 4 nights in Dec 2023

10/10 Excellent

Aelxey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, nice rooms, amazing beach. Front desk guys are great!
Stayed 2 nights in Sep 2023

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service
Great location great rooms great staff great experience
Stayed 2 nights in Feb 2023

10/10 Excellent

Zaira Beltran, Tucson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No TV
Stayed 6 nights in Sep 2022

10/10 Excellent

Marcus

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is MAGICAL, and the staff is so far above and beyond that I can’t even put into words how amazing each and every one of them were. So kind and bent over backwards all day, every day. Five stars aren’t enough.
Stayed 5 nights in Sep 2022

8/10 Good

bertrand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at Poc Na, from the checking to the last day. Very nice team working there, superb beach, 3 dining options, breakfast with an amazing view. And one more time, great team!
Stayed 5 nights in Aug 2022

10/10 Excellent

Maria Gadalupe Fernandez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really good and friendly. The room was really clean. The food was really good at the restaurants.
Stayed 5 nights in Aug 2022

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at hotel poc na it was clean and the staff was amazing :)
Stayed 5 nights in Aug 2022

8/10 Good

Michelle

Stayed 6 nights in Jul 2022

10/10 Excellent

Itzel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was breath taking! Especially the room with a ocean view!
Stayed 3 nights in Jun 2022