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Hip Hotel Tulum By Ana y José - All Inclusive

3.0 star property
Hotel with private beach, full-service spa

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Photo gallery for Hip Hotel Tulum By Ana y José - All Inclusive

View from property
Exterior
Minibar, in-room safe, blackout drapes, iron/ironing board
Breakfast, lunch, dinner served; beach views
Shower, rainfall showerhead, free toiletries, hair dryer
Reviews
8.8

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • On private beach
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Carretera Tulum Boca Paila Km 8, Tulum, QROO, 77780
  • Popular LocationTulum Beach1 min walk
  • Popular LocationVen a la Luz Sculpture14 min walk
  • Popular LocationPlaya Paraiso21 min drive
  • AirportTulum, Quintana Roo (TUY)28 min drive

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Room options

Room, Ocean View - All inclusive

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, Oceanfront - All inclusive

  • Sleeps 2
  • 1 King Bed

Room, Garden View - All inclusive

  • Sleeps 3
  • 1 King Bed

Similar properties

Snack bar
Ana y Jose Hotel & Spa Tulum
On private beach
Pool
Breakfast included
All inclusive
9.0 out of 10, Wonderful, (182)
The price is $364
per night
$489 total
includes taxes & fees
Jun 12 - Jun 13
Ana y Jose Hotel & Spa Tulum

About the neighborhood

Tulum

Located in Zona Hotelera, Hip Hotel Tulum By Ana y José - All Inclusive is adjacent to Tulum Beach and within a mile (2 km) of other popular sights like Sian Ka'an Biosphere Reserve. This 32-room, 3-star hotel has a private beach, a full-service spa, and a restaurant.

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 14 min walk
  • Tulum National Park - 6 min drive
  • Tulum Mayan Ruins - 16 min drive
  • Playa Paraiso - 21 min drive

Getting around

  • The nearest major airport is Tulum Intl. Airport (TQO): 63-min drive, 29.8 mi/47.9 km.

Restaurants

  • Rosa Negra Tulum - 10 min walk
  • La Taqueria - 6 min walk
  • Cenzontle - 12 min walk
  • Gitano - 10 min walk
  • Arca - 9 min walk

About this property

Hip Hotel Tulum By Ana y José - All Inclusive

Hotel with private beach, full-service spa
At Hip Hotel Tulum By Ana y José - All Inclusive, guests have access to a private beach, a full-service spa, and free WiFi in public areas. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 220 per vehicle roundtrip. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive hotel include a library, a terrace, and laundry facilities.
Guests can expect to find free WiFi. Bathrooms offer rainfall showers and free toiletries. Minibars, espresso makers, and safes are other standard amenities.
Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Copal Wellness Village has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • TROPIQUE

Things to do

  • Beach club
  • Beach yoga
  • Bicycle rentals
  • Books
  • Full-service spa
  • Library
  • Wine tasting room
  • Winery release events

Family friendly

  • Baby bath
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • 6 buildings
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per pet, per night
  • Dogs only
  • 1 total (44 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 5
  • Resort fee: USD 15 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Housekeeping
  • In-room bottled water
  • In-room safe

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 220 per vehicle (roundtrip, maximum occupancy 7)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hip Hotel
Hip Hotel Tulum
Hip Tulum
Hip Tulum Hotel
Hotel Hip Tulum
Tulum Hip Hotel
s And s Hip Hotel

Frequently asked questions

Is a free cancellation option available at Hip Hotel Tulum By Ana y José - All Inclusive?

Hip Hotel Tulum By Ana y José - All Inclusive offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see near Hip Hotel Tulum By Ana y José - All Inclusive?

This hotel is situated in Zona Hotelera, just steps from Tulum Beach. You'll also find Sian Ka'an Biosphere Reserve and Tulum National Park within a short drive.

Is there parking available at Hip Hotel Tulum By Ana y José - All Inclusive?

Yes, valet parking and self parking are offered for free at the hotel. Bicycle parking is also available for guests.

Is a spa located at Hip Hotel Tulum By Ana y José - All Inclusive?

Copal Wellness Village is the hotel's spa and services include hot stone massages, Thai massages, couples treatments, and body wraps.

Does Hip Hotel Tulum By Ana y José - All Inclusive include a casino?

No, Hip Hotel Tulum By Ana y José - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hip Hotel Tulum By Ana y José - All Inclusive?

No, there is no indoor pool at this hotel.

Is Hip Hotel Tulum By Ana y José - All Inclusive good for couples?

There are many amenities for couples at this hotel, including a private beach and a beach bar plus some guestrooms feature Champagne service.

Does Hip Hotel Tulum By Ana y José - All Inclusive have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hip Hotel Tulum By Ana y José - All Inclusive have a restaurant that serves breakfast?

Yes, Hip Hotel Tulum By Ana y José - All Inclusive serves free breakfast at TROPIQUE each morning.

Will Hip Hotel Tulum By Ana y José - All Inclusive allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hip Hotel Tulum By Ana y José - All Inclusive for a fee of USD 40 per pet, per night. The property also provides food and water bowls.

Does Hip Hotel Tulum By Ana y José - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hip Hotel Tulum By Ana y José - All Inclusive?

The closest major airport to Hip Hotel Tulum By Ana y José - All Inclusive is Tulum Intl. Airport (TQO), which is 29.8 mi away (63 minutes by car).

Are there rooms with balconies that I can book at Hip Hotel Tulum By Ana y José - All Inclusive?

No, there aren't any guestrooms with balconies at Hip Hotel Tulum By Ana y José - All Inclusive.

Hip Hotel Tulum By Ana y José - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 140 out of 265 reviews" "
Rating 8 - Good. 85 out of 265 reviews" "
Rating 6 - Okay. 31 out of 265 reviews" "
Rating 4 - Poor. 5 out of 265 reviews" "
Rating 2 - Terrible. 4 out of 265 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Semih, La Jolla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave us an upgrade and all staff are amazing! Thank you all waitress and Pau to take care of us and make such an special moment for us!
Stayed 7 nights in Sep 2023

10/10 Excellent

Beatriz

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to share my experience of staying at this exceptional hotel in Tulum. In my opinion, it was the best hotel I have ever stayed in. The staff was incredibly friendly and accommodating and even surprised us with a romantic dinner. We opted for the all-inclusive package, and the food and drinks were of top-notch quality. I am definitely looking forward to returning to this remarkable hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

Jimmy

Stayed 3 nights in Jun 2023

10/10 Excellent

Froylan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect.
Stayed 4 nights in May 2023

2/10 Terrible

Terence

Disliked: Cleanliness, staff & service, room comfort
HOUSEKEEPING STEALS NO RESOLUTION FROM MANAGEMENT
Stayed at Hip Hotel March 9 - March 14 2023. Had a fun time at hotel March 9 and 10. The fun ended Saturday March 11 when wife's Louis Vuitton purse was stolen out of her closed luggage on March 11th. We know exactly when the purse was stolen and who stole it (based on the mini bar invoice with the hand writing of the person who took the purse). There is security footage of my wife returning to the hotel with the purse the evening before it was stolen. Hotel didn't allow us to see the footage of the housekeeper going into our room to clean is between the hours of 3-5pm on March 11 when we were at the beach at Hip Hotel. No one from the hotel seems to care of take this seriously. This is a $1600 purse that was stolen. The simply said they asked the housekeeper and they said she said that she didn't take the purse. Of course she's going to say that! She had to dig into my wife's luggage to get to the purse too. We had additional evidence and even a timeline for the hotel to observe the cameras they 'swear they have' on the property, to look at when we left the room with the purse and the property. They could see that we went back into the room with the purse, and we left the room without it while the house keeper was cleaning the room. All things point to the house keeper stealing the purse. When we ask for the owner's contact information, they block you from getting it. Sent an email a few days ago to the manager and no response. This is not where you want to stay...
Stayed 5 nights in Mar 2023

10/10 Excellent

RICARDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing nice small resort Hotel very pictureistic, with the water and sand just a few steps from your room. Staff is very cordial, respectful and friendly. Good food and good amenities. Highly recommended
Stayed 4 nights in Mar 2023

10/10 Excellent

Robert, Hamilton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food/ alcohol was expensive
Stayed 4 nights in Feb 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful beach location and service
We stayed 3 nights at this lovely beach hotel. The location on Tulum's coast was perfect for us. It's on the quieter end of the hotel area, and that's what we had hoped for.There are plenty of dining choices along the main road within easy walking or transit distance. Our complimentary daily breakfast was a really nice treat, and all the servers were friendly and helpful, especially Roberto. The restaurant had a beautiful ocean view on the deck as well as inside. The rest of the staff was equally kind. We did have one issue as we found ourselves in a room choice that we had not made. When we brought this to the attention of the front desk, Aranza and the concierge, Mariciel, apologized for the error and immediately tried to fix the problem. We ended up moving rooms for our last night, and were given a bottle of champagne for our inconvenience. We appreciated their responsiveness. We would absolutely return to the Hip Hotel. The morning sunrises were spectacular!
Stayed 3 nights in Jan 2023

8/10 Good

Claudia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 4 nights in Jan 2023