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Dreams Tulum Resort & Spa - All Inclusive

4.5 star property
Luxury hotel on the beach, with 2 outdoor swimming pools
VIP Access

Choose dates to view prices

Photo gallery for Dreams Tulum Resort & Spa - All Inclusive

Aerial view
Aerial view
Preferred Club Junior Suite Ocean Front Double | Down comforters, in-room safe, individually decorated
Outdoor wedding area
Outdoor wedding area
Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Spa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, QROO, 77780
  • Popular LocationTulum National Park2 min drive
  • AirportTulum, Quintana Roo (TUY)7 min drive
  • Popular LocationXel-Há Park8 min drive
  • Popular LocationTulum Mayan Ruins10 min drive

Room options

View all photos for Preferred Club Hacienda Presidencial Suite

Preferred Club Hacienda Presidencial Suite | Down comforters, in-room safe, individually decorated

Preferred Club Hacienda Presidencial Suite

  • 1948 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Club Deluxe Swimout Adult Garden Double

Down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Adult Garden Double

  • 451 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Junior Garden View King

Down comforters, in-room safe, individually decorated

Deluxe Junior Garden View King

  • 515 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View King

Down comforters, in-room safe, individually decorated

Deluxe Ocean View King

8.8/10 Excellent
  • 451 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Garden View King

Down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Garden View King

  • 547 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Garden View Double

Preferred Club Junior Suite Garden View Double | Down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Garden View Double

  • 547 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Hacienda Preferred Club Suite

Hacienda Preferred Club Suite | Down comforters, in-room safe, individually decorated

Hacienda Preferred Club Suite

  • 623 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Double

Down comforters, in-room safe, individually decorated

Deluxe Room Double

  • 451 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Garden View Double

Down comforters, in-room safe, individually decorated

Junior Suite Garden View Double

8/10 Very Good
  • 547 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Adult Garden View Double

Down comforters, in-room safe, individually decorated

Deluxe Adult Garden View Double

  • 451 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Adult Garden King

Down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Adult Garden King

  • 451 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

View from room

Preferred Club Junior Suite Ocean View King

  • 547 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room King

Down comforters, in-room safe, individually decorated

Deluxe Room King

  • 451 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Garden View King

Down comforters, in-room safe, individually decorated

Junior Suite Garden View King

8.1/10 Very Good
  • 547 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

View from room

Preferred Club Junior Suite Ocean View Double

  • 547 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Garden Double

Down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Garden Double

  • 451 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Garden View King

Down comforters, in-room safe, individually decorated

Deluxe Garden View King

9.1/10 Wonderful
  • 451 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

Preferred Club Junior Suite Ocean Front Double | Down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front Double

  • 547 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View Double

Down comforters, in-room safe, individually decorated

Deluxe Ocean View Double

7.7/10 Good
  • 451 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Homneymoon Suite Ocean Front King

Preferred Club Homneymoon Suite Ocean Front King | Down comforters, in-room safe, individually decorated

Preferred Club Homneymoon Suite Ocean Front King

  • 627 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Garden View (Deluxe)

Down comforters, in-room safe, individually decorated

Family Suite, Garden View (Deluxe)

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Garden King

Down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Garden King

  • 451 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King | Down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front King

7.7/10 Good
  • 547 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Garden View Double

Down comforters, in-room safe, individually decorated

Deluxe Garden View Double

8.5/10 Very Good
  • 451 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Adult Garden View King

Down comforters, in-room safe, individually decorated

Deluxe Adult Garden View King

9.2/10 Wonderful
  • 451 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room of the House Offer

Down comforters, in-room safe, individually decorated

Room of the House Offer

8.7/10 Excellent
  • 451 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Tulum

Tulum National Park is within a mile (2 km) of Dreams Tulum Resort & Spa - All Inclusive, and other popular attractions like LabnaHa Ecopark Adventures are within a few miles (5 km). This 432-room, 4.5-star hotel has 2 outdoor pools along with a private beach and a winery.

What's nearby

  • Tulum National Park - 2 min drive
  • Xel-Há Park - 8 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Gran Cenote - 11 min drive
  • Soliman Bay - 13 min drive

Getting around

  • The nearest major airport is Tulum Intl. Airport (TQO): 57-min drive, 31.8 mi/51.2 km.

Restaurants

  • Zona Arqueológica de Tulum - 11 min drive
  • Templo Dios del Viento - 10 min drive
  • Mulut Jach Ki - 6 min drive
  • Starbucks - 6 min drive
  • Don Cafeto - 9 min drive

About this property

Dreams Tulum Resort & Spa - All Inclusive

Luxury hotel on the beach, with 2 outdoor swimming pools
Dreams Tulum Resort & Spa - All Inclusive features a private beach, a winery, and a full-service spa. You can take advantage of free valet parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this all-inclusive hotel include 2 outdoor pools, a nightclub, and a children's pool.
Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Furnished balconies or patios, coffee makers, and free newspapers are other standard amenities.
A private beach, an outdoor tennis court, and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Gohan
  • Himitsu
  • Portofino

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Stereo
  • Tennis lessons
  • TV in common areas
  • Winery

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (5,460 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Tulum Resort All Inclusive
Dreams Tulum
Dreams Tulum All Inclusive
Hotel Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort All Inclusive
Dreams Tulum All Inclusive
Tulum Dreams Tulum Resort & Spa - All Inclusive Hotel
Hotel Dreams Tulum Resort & Spa - All Inclusive
Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Resort All Inclusive
Dreams All Inclusive
Dreams Tulum & Inclusive Tulum
Dreams Tulum Resort Spa
Dreams Tulum & Inclusive Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Tulum Resort Spa Optional All Inclusive
Dreams Tulum Resort & Spa - All Inclusive Hotel
Dreams Tulum Resort & Spa - All Inclusive Tulum

Frequently asked questions

Are there all-inclusive options at Dreams Tulum Resort & Spa - All Inclusive?

Dreams Tulum Resort & Spa - All Inclusive is an all-inclusive resort and rates come with à la carte meals plus many onsite activities. Activities include yoga and live performances.

How much does it cost to stay at Dreams Tulum Resort & Spa - All Inclusive?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Dreams Tulum Resort & Spa - All Inclusive on Jun 9, 2024 start from $346.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Dreams Tulum Resort & Spa - All Inclusive?

Dreams Tulum Resort & Spa - All Inclusive provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What is there to do around Dreams Tulum Resort & Spa - All Inclusive?

This hotel is located in Tulum, close to Tulum Mayan Ruins, Xel-Há Park, and Soliman Bay. You'll also find Tulum National Park and Cenote Manatí within a short drive.

Is there parking available at Dreams Tulum Resort & Spa - All Inclusive?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Dreams Tulum Resort & Spa - All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, hot stone massages, reflexology, and body wraps.

Does Dreams Tulum Resort & Spa - All Inclusive have a casino at the property?

No, Dreams Tulum Resort & Spa - All Inclusive doesn't have a casino.

Is there an indoor pool at Dreams Tulum Resort & Spa - All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at Dreams Tulum Resort & Spa - All Inclusive?

There are many amenities for couples at this hotel, including a private beach and 2 outdoor pools plus some guestrooms feature private pools.

Does Dreams Tulum Resort & Spa - All Inclusive have a hot tub?

Yes, this hotel has a spa tub.

Does Dreams Tulum Resort & Spa - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Dreams Tulum Resort & Spa - All Inclusive has 9 restaurants, and serves breakfast for a surcharge.

Does Dreams Tulum Resort & Spa - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Dreams Tulum Resort & Spa - All Inclusive though service animals are welcome.

Does Dreams Tulum Resort & Spa - All Inclusive have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Dreams Tulum Resort & Spa - All Inclusive?

The closest major airport to Dreams Tulum Resort & Spa - All Inclusive is Tulum Intl. Airport (TQO), which is about 17.6 mi away.

Are there rooms with balconies that I can book at Dreams Tulum Resort & Spa - All Inclusive?

Yes, every guestroom at Dreams Tulum Resort & Spa - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Dreams Tulum Resort & Spa - All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Dreams Tulum Resort & Spa - All Inclusive.

Dreams Tulum Resort & Spa - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 396 out of 1001 reviews" "
Rating 8 - Good. 213 out of 1001 reviews" "
Rating 6 - Okay. 167 out of 1001 reviews" "
Rating 4 - Poor. 107 out of 1001 reviews" "
Rating 2 - Terrible. 118 out of 1001 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alejo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax and spend quality time with your love ones.
Stayed 7 nights in Feb 2024

4/10 Poor

Jonathan

Stayed 3 nights in Dec 2023

4/10 Poor

Jennifer De

Traveled with family
Liked: Cleanliness, amenities
The staff was so loud at night with the walkie talkies, the property was not quite at any point. We didn’t get much sleep from this and it was a very rude how the workers would deliver the food for others and just bang on the doors till they answered… it could have been 20 mins…
Stayed 5 nights in Feb 2024

8/10 Good

Yavuz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Some of the staff were mean - especially the one named “Ester”. Rest of the staff were great, very nice and friendly.
Stayed 5 nights in Feb 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an amazing hotel. Only downside is the slightly expensive taxi to Tulum!
Stayed 5 nights in Feb 2024

4/10 Poor

Camila

Stayed 6 nights in Jan 2024

10/10 Excellent

Richard, Indian Shores

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and low key property.
Stayed 5 nights in Feb 2024

2/10 Terrible

Ariz A

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is owned by Hyatt. Don't believe the pictures on the website, it's not glamorous as they make it look. This resort is old and worn out, puts Hyatt to shame. If you have a physical disability, this is not the place for you. The service is terrible, they don't speak or understand English. Front desk is notorious for not answering or hanging up on you. Antonio and Leonardo need some serious customer service training. The food is subpar, unless you are eating at the seaside grill or barefoot grill. There's a funky smell on the property. If you order room service, be prepared to wait 45 mins to an hour. The bathroom has poor lighting. The toilets throughout the resort are stained and disgusting, you would be lucky if you're able to flush. It's been a big disappointment.
Stayed 3 nights in Jan 2024

4/10 Poor

Shontell

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property is in desperate need of updates, and repairs. Very limited food options.
Stayed 4 nights in Jan 2024

6/10 Okay

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities, and staff was super excellent. We have being in other resorts where they have a lot of activities at nights for entertainment. And Dreams Tulum Resort LIQUOR BRANDS are to poor, very, very, very low quality and the cheapest brands on the market.
Stayed 4 nights in Jan 2024