See all properties
Save

Copal Tulum Hotel

4.5 star property
Luxury spa hotel near Tulum National Park
VIP Access

Choose dates to view prices

Photo gallery for Copal Tulum Hotel

2 outdoor pools, open 7:00 AM to 9:00 PM, sun loungers
Front of property
Premium Apartment, 2 Bedrooms, Private Pool, Garden View | Premium bedding, down comforters, memory foam beds, minibar
Private kitchen
Premium bedding, down comforters, memory foam beds, minibar
Reviews
8.4

Very good

Popular amenities

  • Breakfast available
  • Pool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant

Explore the area

Map
Calle Ixchel sn, Tulum, QROO, 77760
  • Popular LocationTulum National Park3 min drive
  • Popular LocationTulum Mayan Ruins9 min drive
  • Popular LocationPlaya Paraiso14 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)110 min drive

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Premium Apartment, 1 Bedroom, Private Pool, Garden View

Private pool

Premium Apartment, 1 Bedroom, Private Pool, Garden View

10/10 Exceptional
  • 1658 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Terrace, Garden View

Private kitchen

Luxury Apartment, 2 Bedrooms, Terrace, Garden View

10/10 Exceptional
  • 1313 sq ft
  • Sleeps 3
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom, Private Pool

Smart TV, Netflix

Luxury Apartment, 1 Bedroom, Private Pool

  • 969 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View

Private kitchen

Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View

7.7/10 Good
  • 807 sq ft
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View

Private pool

Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View

8.6/10 Very Good
  • 1163 sq ft
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Premium Double Room, 1 King Bed, Private Pool, Garden View

Private pool

Premium Double Room, 1 King Bed, Private Pool, Garden View

7.9/10 Good
  • 786 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom, Terrace, Garden View

Private kitchen

Luxury Apartment, 1 Bedroom, Terrace, Garden View

10/10 Exceptional
  • 1023 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Deluxe Double Room, 1 King Bed, Terrace, Garden View

Courtyard view

Deluxe Double Room, 1 King Bed, Terrace, Garden View

7.8/10 Good
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 2 Bedrooms, Private Pool, Garden View

Premium Apartment, 2 Bedrooms, Private Pool, Garden View | Premium bedding, down comforters, memory foam beds, minibar

Premium Apartment, 2 Bedrooms, Private Pool, Garden View

  • 2303 sq ft
  • Sleeps 3
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 4 Bedrooms, Garden View

Premium bedding, down comforters, memory foam beds, minibar

Luxury Apartment, 4 Bedrooms, Garden View

  • 3100 sq ft
  • Sleeps 3
  • 2 King Beds, 4 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

Smart TV, Netflix

Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

8/10 Very Good
  • 1776 sq ft
  • Sleeps 3
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

Private pool

Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

  • 2314 sq ft
  • Sleeps 3
  • 1 King Bed, 4 Twin Beds and 1 King Sofa Bed

Similar properties

Aerial view
The Waves Tulum
Pool
Hot Tub
Spa
Pet friendly
8.6 out of 10, Excellent, (532)
The price is $74
per night
$93 total
includes taxes & fees
Jun 12 - Jun 13
The Waves Tulum

About the neighborhood

Tulum

Located in Zama within a mile (2 km) of Tulum National Park, Copal Tulum Hotel is within a few miles (5 km) of other popular sights such as Tulum Beach. This 85-room, 4.5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 2 restaurants.

What's nearby

  • Tulum National Park - 3 min drive
  • Las Palmas Public Beach - 8 min drive
  • Tulum Mayan Ruins - 9 min drive
  • Playa Paraiso - 14 min drive
  • Playa Ruinas - 19 min drive

Getting around

  • The nearest major airports are:<br />Tulum Intl. Airport (TQO): 47-min drive, 25.5 mi/41.1 km<br /> Cancun Intl. Airport (CUN): 111-min drive, 75.4 mi/121.3 km<br /> <p>The preferred airport is Cancun Intl. Airport (CUN). </p>

Restaurants

  • Mercado Tulum - 20 min walk
  • Rossina Cafe - 8 min walk
  • Las BBQ Tulum - 13 min walk
  • Coati Café Tulum - 13 min walk
  • Matcha Mama - 8 min walk

About this property

Copal Tulum Hotel

Luxury spa hotel near Tulum National Park
Guests of Copal Tulum Hotel have access to a full-service spa, 2 outdoor pools, and a 24-hour gym. There's free parking, and an airport shuttle (available 24 hours) for MXN 2500 per vehicle one-way. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, express check-in, and express check-out.
Guests can expect free WiFi and Smart TVs with satellite channels and Netflix. Memory foam beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Private yards, minibars, and ceiling fans are other standard amenities. Change of towels is available on request.
2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Healing Spot has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: MXN 360 to 360 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Copal
  • Kokoro

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Firepit
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Netflix
  • Smart TV with satellite channels

Food and drink

  • Chef service
  • Late-night room service
  • Minibar
  • Restaurant dining guides

Outdoor space

  • Deck/patio
  • Yard

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 360–360 per person
  • Airport shuttle fee: MXN 2500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: MXN 250 (one-way), (up to 17 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Copal Tulum Hotel Hotel
Copal Tulum Hotel Tulum
Copal Tulum Hotel Hotel Tulum

Frequently asked questions

Are free cancellation options available at Copal Tulum Hotel?

Copal Tulum Hotel provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Copal Tulum Hotel?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Copal Tulum Hotel on Jun 8, 2024 start from $115.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Copal Tulum Hotel?

This hotel is situated in Zama, close to Tulum Mayan Ruins, Tulum Beach, and Playa Paraiso. You'll also find Tulum National Park and Gran Cenote within a short drive.

Is parking available on site at Copal Tulum Hotel?

Yes, secured self parking is offered for free at the hotel.

Is a spa located at Copal Tulum Hotel?

The Healing Spot is the hotel's spa and services include prenatal massages, hot stone massages, couples treatments, and aromatherapy.

Does Copal Tulum Hotel have a casino?

No, Copal Tulum Hotel doesn't have a casino.

Will I find an indoor pool at Copal Tulum Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 7:00 AM and 9:00 PM.

Is Copal Tulum Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages and access to a chef as well as 2 outdoor pools.

Are there hot tubs at Copal Tulum Hotel?

No, there isn't a spa tub at this hotel.

Does Copal Tulum Hotel have a restaurant that serves breakfast?

Yes, Copal Tulum Hotel has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Copal Tulum Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Copal Tulum Hotel.

Are there connecting rooms at Copal Tulum Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Copal Tulum Hotel?

The closest major airport to Copal Tulum Hotel is Tulum Intl. Airport (TQO), which is 25.5 mi away (47 minutes by car).

Are there rooms with balconies that I can book at Copal Tulum Hotel?

Yes, every guestroom at Copal Tulum Hotel comes with a deck with some featuring garden views.

Copal Tulum Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 466 out of 749 reviews" "
Rating 8 - Good. 120 out of 749 reviews" "
Rating 6 - Okay. 55 out of 749 reviews" "
Rating 4 - Poor. 44 out of 749 reviews" "
Rating 2 - Terrible. 64 out of 749 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

tina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This properry is abaolutely stunning. Relaxing and very serene. What made it amazing though was the staff. Wven during a water pipe issue, they were accomadating and efficient. Interesting location as across the street is a lower incomw neighbourhood and behind the property is boutique hotels. Outside of the hotel, city streets and sidewalks were extremely dirty (not the responsibilty of the hotel at all). We would love to return. Biggest fault....food in the restaurant was very expensive. So we rented bikes and ate out frequently.
Stayed 9 nights in Jan 2024

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Feb 2024

10/10 Excellent

Hazel, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Bowen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

4/10 Poor

Mary Elizabeth

Traveled with partner
Disliked: Staff & service
If you want to travel some place and never leave the hotel, this place is fine, I guess. But I personally hated it. First, for a "nice resort" the internet service was terrible. I have traveled all over Mexico and stayed in small, Mom and Pop places that have much faster, more reliable internet than this place. I expected working internet here. Second, there is construction in several of the rooms, so it is not peaceful at all. Maybe it will be someday, but not now. Third, the staff was not really very friendly or competent. They mostly use WhatsApp to communicate. If you are younger than a millennial, I guess that is okay, but there should be a way to talk to a human. Fourth, the pillows are hard a lumpy and cause terrible neck pain. Fifth, the place is trying too hard to be new-agey. And finally, the area around it is awful. The roads are terrible (we got a low tire in our car from driving the streets around the place, which were mostly dirt roads with large pot holes). BUT, if you want to go some place and do yoga all day, never have to talk to anyone, never leave the premises, and have no internet and leave with neck pain, it's fine-- go for it.
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and friendly.

8/10 Good

Elena

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, good stay for the money. The location is central to beach (about 10 mins drive) and the town area - you can walk there 15 mins walk. Lots of little cute cafes around the area that are walkable as well. Pool area is small and gym is tiny so if you are coming for that, then it’s not the right hotel probably but the rooms are beautiful and cozy.
Stayed 4 nights in Feb 2024

10/10 Excellent

Rosa

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great, very helpful staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Wayne

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff at the Copal Tulum Hotel was the best part of my experience, every single one of them was very helpful right from the beginning. Even before I got there they took care of my airport pick up. Right as I got to the hotel Anna was there with a smile and a calming good vibe, Max was always available to help and give recommendations, Johnny at the excursion desk was absolutely charming and my boys Diego and Manuel at the restaurant always took care of me. The ambience of the hotel was great, very clean and most importantly clam and relaxing as advertised, which is exactly what i wanted. I’d definitely stay here again the next time I am in Tulum.
Stayed 9 nights in Jan 2024

10/10 Excellent

damaris

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, excellent restaurant! Only critic is that the hotel recommends and sells 3rd party tours that are a ripp off.
Stayed 5 nights in Dec 2023