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Av. Tulum Mza. 39, Lote 2, Tulum, QROO, 77760
  • Popular LocationTulum National Park4 min drive
  • AirportTulum, Quintana Roo (TUY)5 min drive
  • Popular LocationTulum Mayan Ruins8 min drive
  • Popular LocationPlaya Paraiso17 min drive

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Room options

View all photos for Garden Pool Room

Garden Pool Room | In-room safe, individually decorated, individually furnished, desk

Garden Pool Room

9.6/10 Exceptional
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Garden view room with Jacuzzi

Deluxe Garden view room with Jacuzzi | In-room safe, individually decorated, individually furnished, desk

Deluxe Garden view room with Jacuzzi

9.2/10 Wonderful
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

Located in Tulum City Center, Coco Hacienda Tulum - Adults Only is within a few miles (5 km) of popular sights such as Temple of Doom and Tulum National Park. This 11-room, 3.5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Temple of Doom - 4 min drive
  • Tulum National Park - 4 min drive
  • Gran Cenote - 5 min drive
  • Tulum Mayan Ruins - 8 min drive
  • Playa Paraiso - 17 min drive

Getting around

  • The nearest major airport is Tulum Intl. Airport (TQO): 42-min drive, 24.3 mi/39.1 km.

Restaurants

  • Burrito Amor - 9 min walk
  • El Camello Jr - 2 min walk
  • Palma Central - 4 min walk
  • Taqueria el Sabor Mexicano - 3 min walk
  • El Tio - 3 min walk

About this property

Coco Hacienda Tulum - Adults Only

Adults-only Tulum hotel in Tulum City Center with full-service spa
Guests staying at Coco Hacienda Tulum - Adults Only enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for MXN 4059 per vehicle roundtrip. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this adults-only hotel include a spa tub, express check-in, and a terrace.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Ceiling fans, hair dryers, and safes are also standard.
An outdoor pool and a spa tub are on site.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A coffee shop/cafe

Restaurants on site

  • Hell Yeah!

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Spa tub

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 1 floor
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from September 3 2023 to December 31 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 54.29 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • COVID-19 testing fee (antigen/rapid screening): MXN 600 per person, per stay.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 4059 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • Property requires all guests aged 18 and up receive on-site antigen/rapid COVID-19 testing (MXN 600 per person, per stay).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Coco Hacienda Tulum Hotel
Coco Hacienda Hotel
Coco Hacienda
Coco Hacienda Tulum
Coco Hacienda Tulum Tulum
Coco Hacienda Tulum Adults Only
Coco Hacienda Tulum - Adults Only Hotel
Coco Hacienda Tulum - Adults Only Tulum
Coco Hacienda Tulum - Adults Only Hotel Tulum

Frequently asked questions

Is free cancellation available at Coco Hacienda Tulum - Adults Only?

Coco Hacienda Tulum - Adults Only offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What's there to do near Coco Hacienda Tulum - Adults Only?

This hotel is situated in Tulum City Center within a short 14-minute walk of Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Is parking available on site at Coco Hacienda Tulum - Adults Only?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Coco Hacienda Tulum - Adults Only?

There is a full-service spa available for guests to enjoy and services include massages.

Does Coco Hacienda Tulum - Adults Only include a casino?

No, Coco Hacienda Tulum - Adults Only doesn't have a casino.

Will I find an indoor pool at Coco Hacienda Tulum - Adults Only?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a spa tub. Guests have pool access between 8:00 AM and 10:00 PM.

Is Coco Hacienda Tulum - Adults Only a good place to stay for couples?

At this adults-only hotel, couples will appreciate amenities like an outdoor pool plus some guestrooms include jetted bathtubs and garden views.

Are there hot tubs at Coco Hacienda Tulum - Adults Only?

Yes, guests can enjoy a spa tub at this hotel.

Does Coco Hacienda Tulum - Adults Only have a restaurant that serves breakfast?

Yes, Coco Hacienda Tulum - Adults Only serves free continental breakfast at Hell Yeah! each morning.

Does Coco Hacienda Tulum - Adults Only allow pets to stay for free?

No, pets aren't allowed at Coco Hacienda Tulum - Adults Only.

Are there connecting rooms at Coco Hacienda Tulum - Adults Only?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Coco Hacienda Tulum - Adults Only?

The closest major airport to Coco Hacienda Tulum - Adults Only is Tulum Intl. Airport (TQO), which is 24.3 mi away (42 minutes by car).

Are there rooms with balconies that I can book at Coco Hacienda Tulum - Adults Only?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy garden or pool views.

Coco Hacienda Tulum - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 177 out of 219 reviews" "
Rating 8 - Good. 26 out of 219 reviews" "
Rating 6 - Okay. 10 out of 219 reviews" "
Rating 4 - Poor. 2 out of 219 reviews" "
Rating 2 - Terrible. 4 out of 219 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens were gorgeous, staff very friendly, the room was authentic and comfortable, just like in the pictures! I
Stayed 5 nights in Aug 2023

10/10 Excellent

Harry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My partner and I had an amazing stay at this hotel, cannot recommend it highly enough
Stayed 3 nights in Jun 2023

10/10 Excellent

Maria Graciela Nazareno

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Coco Hacienda is a beautiful boutique hotel. It is near the city center so there a lot of vehicles but once you're inside the hotel it feels like you're in another world. It is surrounded by huge trees and it is a haven for birds. Breakfast is filling, yoghurt, fruits, toast, and eggs. The staff is wonderful, Christopher, Eliseo, Manuel, Felipe, Giovana, Lucy (sorry I forgot the names of the other staff). The rooms are perfect, it was exactly where I wanted to stay for a relaxing Tulum vacation.
Stayed 4 nights in Jun 2023

10/10 Excellent

BYRON, stamford

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, safe place and friendly employees
Stayed 3 nights in Jun 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Everything about Coco Hacienda was great! Our room was amazing and comfortable, the grounds beautiful and the staff very friendly and helpful. We asked for local recommendations regarding activities for the day using bikes(Cenotes/beach and the Tulum Ruins) and they were spot on. Breakfast was great as well. It's located walking distance to the shops etc. Recommend staying here!
Stayed 5 nights in Jun 2023

10/10 Excellent

David

Stayed 2 nights in May 2023

10/10 Excellent

Katelynn

Stayed 1 night in May 2023

10/10 Excellent

Whitney West

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean and quiet boutique hotel that will meet most all of your expectations!
Stayed 7 nights in Apr 2023

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really great value boutique in walking distance from central Pueblo. The property feels like a little oasis away from the major highway passed just in front of hotel.

10/10 Excellent

Joseph, Surprise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing trip for my wife's birthday. Staff was excellent and the room was gorgeous and romantic. Breakfast was included and it was way above average. We were very pleasantly surprised.
Stayed 1 night in May 2023