Cielo Maya Beach Tulum places you next to Soliman Bay and a short stroll from other popular sights like Tulum National Park. This 4-star hotel has 18 rooms and welcomes guests with free breakfast, a private beach, and an outdoor pool.
What's nearby
Soliman Bay - 1 min walk
Cenote Manatí - 1 min walk
Xel-Há Park - 10 min drive
Tulum Mayan Ruins - 13 min drive
Playa Paraiso - 27 min drive
Getting around
The nearest major airport is Tulum Intl. Airport (TQO): 61-min drive, 32.1 mi/51.7 km.
Restaurants
Zona Arqueológica de Tulum - 13 min drive
Templo Dios del Viento - 13 min drive
Mulut Jach Ki - 9 min drive
Chula Vista - 10 min drive
Starbucks - 8 min drive
About this property
Cielo Maya Beach Tulum
Ocean-view hotel with a bar/lounge, near Soliman Bay
At Cielo Maya Beach Tulum, guests enjoy a private beach, an outdoor pool, and a children's pool. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 140 per vehicle one way, as well as an area shuttle. The front desk has multilingual staff that can help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this beach hotel include a rooftop terrace, free WiFi in public areas, and an arcade/game room.
LED TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, espresso makers, and ceiling fans.
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
24-hour roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)
Food and drink
Free cooked-to-order breakfast available daily
A bar/lounge
A coffee shop/cafe
A restaurant
Free daily manager's reception
Snack bar/deli
Things to do
Arcade/game room
Bicycle rentals
Boat tours
Children's pool
Kayaking
Outdoor pool
Playground
Snorkeling
TV in common areas
Family friendly
Arcade/game room
Children's pool
Free crib
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
On the bay
Picnic area
Pool loungers
Rooftop terrace
Spa
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Sports massages
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No elevator
Well-lit path to entrance
More
2 floors
Smoke-free property
Room amenities
Bedroom
Down comforter
Free crib
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Slippers
Towels
Entertainment
LED TV with premium satellite channels
Food and drink
Espresso maker
Free bottled water
Limited room service
Minibar
More
Air conditioning
Ceiling fan
Iron/ironing board on request
Laptop-compatible safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
This property doesn't allow pets or service animals
Children and extra beds
Free cribs/infant beds are available
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Airport shuttle fee: USD 140 per vehicle (one way)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Check-in: 3 PM—-midnight
Check-out: noon
Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher and a smoke detector.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
Additional information about polices, regulations, and more:
Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.
No rollaway or extra beds are available.
Property is also known as
Cielo Maya Tulum
Cielo Maya Beach Tulum Hotel
Cielo Maya Hotel
Cielo Maya
Cielo Maya Beach Tulum Hotel
Cielo Maya Beach Tulum Tulum
Cielo Maya Beach Tulum Hotel Tulum
Cielo Maya Beach Tulum Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Absolutely loved this place! So beautiful and staff was extremely helpful and so nice especially David. Shout out to him!! The private beach with boardwalk was so nice. Definitely will be booking again when back in Tulum
Amazing location! Staff is so nice!!
The restaurant, although a bit pricey, is very good!! Great breakfast options!
Be aware, the beach is very rocky as it is illegal to remove coral from the water! But it is very shallow so you can go a ways and find nice spots to swim! There are SUP’s and kayaks for free, which is awesome to enjoy a great sunset or sunrise!
Also, it can get a bit noisy if your room is on the first floor, we didn’t mind but an early bird with light sleep might want to ask for an upstairs room!
We litterally fell in love with the place and staff and will definitely be back!
Hotel Cielo Maya had welcoming staff which made our experience very enjoyable throughout our week long stay.
The property including our room, beach, parking, restaurant, bar and guest areas were always spotless.
There was no issues with water supply. We had a/c in our room, a small fridge and clean drinking water and coffee every day.
The breakfast menu was delicious and there was a handful of other places to dine within walking distance.
The beach was very private and clean in the hotel area, we walked 6 KM to the tip of the ruins and 4KM the other way to the end of the following bay when we wanted a change of scenery.
There was also kayaks that we were able to use at no charge each morning to go snorkeling. We saw many fish and a few rays as well.
The hotel was quiet at night and we had great sleeps in the comfy bed.
I would recommend staying here and would stay again in the future!