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Aloft Tulum

4.5 star property
Luxury hotel, walk to Tulum National Park

Choose dates to view prices

Photo gallery for Aloft Tulum

2 restaurants, breakfast served
Exterior
Premium bedding, down comforters, pillowtop beds, minibar
2 restaurants, breakfast served
2 bars/lounges, tapas bar, sports bar
Reviews
9.0

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760
  • Popular LocationTulum National Park4 min walk
  • Popular LocationTulum Mayan Ruins7 min drive
  • AirportTulum, Quintana Roo (TUY)8 min drive
  • Popular LocationPlaya Paraiso12 min drive

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Room options

View all photos for aloft, Room, 2 Double Beds, View

Premium bedding, down comforters, pillowtop beds, minibar

aloft, Room, 2 Double Beds, View

10/10 Exceptional
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, View

View from room

aloft, Room, 1 King Bed, View

10/10 Exceptional
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Terrace, View

10/10 Exceptional
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, View

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Balcony, View

10/10 Exceptional
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Terrace, View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, Terrace, View

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

aloft, Room, 1 King Bed, City View

8.9/10 Excellent
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 Bedroom, View

aloft, Suite, 1 Bedroom, View | Premium bedding, down comforters, pillowtop beds, minibar

aloft, Suite, 1 Bedroom, View

10/10 Exceptional
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 2 Double Beds, City View

Premium bedding, down comforters, pillowtop beds, minibar

aloft, Room, 2 Double Beds, City View

10/10 Exceptional
  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Naala Tulum
Pool
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (382)
The price is $77
per night
$98 total
includes taxes & fees
Jun 12 - Jun 13
Naala Tulum

About the neighborhood

Tulum

Located in Zama within a 5-minute walk of Tulum National Park, Aloft Tulum is within a few miles (5 km) of other popular sights like Tulum Mayan Ruins. This 140-room, 4.5-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and a 24-hour gym.

What's nearby

  • Tulum National Park - 4 min walk
  • Tulum Mayan Ruins - 7 min drive
  • Tulum Beach - 10 min drive
  • Playa Paraiso - 12 min drive
  • Playa Ruinas - 16 min drive

Getting around

  • The nearest major airport is Tulum Intl. Airport (TQO): 50-min drive, 26.2 mi/42.2 km.

Restaurants

  • El Capitán - 8 min walk
  • Carl's Jr. - 1 min walk
  • Coati Café Tulum - 13 min walk
  • Boston’s - 10 min walk
  • Girafe Tulum - 11 min walk

About this property

Aloft Tulum

Luxury hotel, walk to Tulum National Park
Guests staying at Aloft Tulum enjoy access to 2 outdoor pools, a 24-hour gym, and a rooftop terrace. If you drive, self parking is USD 16 per day, or you can take advantage of the airport shuttle (available 24 hours) for USD 268 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a 24-hour business center.
55-inch LCD TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include minibars, coffee makers, and safes.
2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, and body scrubs.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 25 for adults and USD 20 to 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ático Rooftop Bar & Loung
  • Re:fuel by Aloft
  • W XYZ Restaurant
  • WXYZ Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,170 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (59 inch wide door)
  • Grab bar near toilet (47 inches high)
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (25 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 53 per pet, per stay
  • Pet weight must not exceed 40 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

  • Service fee: USD 11 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 25–25 for adults, and USD 20–25 for children
  • Airport shuttle fee: USD 268 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: USD 1 (roundtrip), (up to 17 years old)
  • Covered self parking fee: USD 16 per day
  • Pet fee: USD 53 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is free cancellation available at Aloft Tulum?

Aloft Tulum provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Aloft Tulum?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Aloft Tulum on May 30, 2024 start from $90.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Aloft Tulum?

This hotel is situated in Zama within a short 4-minute walk of Tulum National Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Is parking available on site at Aloft Tulum?

Yes, secured parking is offered for USD 16 per day. Accessible parking and electric car charging are also available for guests.

Is there a spa at Aloft Tulum?

Spa services at the hotel include deep-tissue massages, body scrubs, and facials.

Does Aloft Tulum include a casino?

No, Aloft Tulum doesn't have a casino.

Will I find an indoor pool at Aloft Tulum?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Aloft Tulum?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and 2 restaurants.

Are there hot tubs at Aloft Tulum?

No, this hotel doesn't have a spa tub.

Does Aloft Tulum have a restaurant that serves breakfast?

Yes, Aloft Tulum has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Aloft Tulum allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Aloft Tulum for a fee of USD 53 per pet, per stay. The property also provides food and water bowls.

Does Aloft Tulum have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Aloft Tulum?

The closest major airport to Aloft Tulum is Tulum Intl. Airport (TQO), which is 26.2 mi away (50 minutes by car).

Can I book a room with a balcony at Aloft Tulum?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy garden or city views.

Does Aloft Tulum have a wedding venue?

There are wedding services available at Aloft Tulum if that's in your vacation plans.

Aloft Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 204 out of 317 reviews" "
Rating 8 - Good. 73 out of 317 reviews" "
Rating 6 - Okay. 15 out of 317 reviews" "
Rating 4 - Poor. 13 out of 317 reviews" "
Rating 2 - Terrible. 12 out of 317 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Angel

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2024

8/10 Good

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel midway between downtown Tulum and the beach. Rooms were spacious and comfortable. Only gripe were that the pool loungers were tired and menu was limited.
Stayed 7 nights in Feb 2024

10/10 Excellent

JIllian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Aloft! Stayed here as a family for a week. Beautiful hotel with all the amenities we needed, including two nice pools and a gym. The staff were all so friendly and helpful. We took advantage of the destination fee and free breakfast. For $20 a day, we got a daily free shuttle to the beach, $30 to spend on food, and enjoyed the complimentary trip to a gorgeous lagoon to snorkel. I would recommend this hotel to couple and families without hesitation.
Stayed 6 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Jeremie

Liked: Cleanliness, property conditions & facilities
Great spot between El Centro and the hotel zone. Easy drive to both. Hotel was very nice but the services and amenities were lacking when compared to other hotels at this level. However the price was fantastic. Very good value!
Stayed 8 nights in Jan 2024

8/10 Good

Nicolle, North Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over a good spot if you have a car
Stayed 2 nights in Jan 2024

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
It was difficult to navigate the amenities offered to me. I asked for assistance on the beach shuttle and i was told to scan a QR code. It did not work for me and the gentleman at the adventure desk told me thats the only way. He did not help me. The credit i was offered for food was to be used at breakfast or the WXYZ restaurant. You can only choose one during the day, that was not clear, and i was disappointed . They were housekeeping issues i will not elaborate.
Stayed 3 nights in Jan 2024

10/10 Excellent

Senith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 2 nights in Jan 2024