8/10 Good
Charles
Mar 3, 2024
Liked: Cleanliness, room comfort
Good Hospitality, Lots of Surveillance and Issues
If you can deal with the small disappointments of Mexico then you might like this place but for most Americans it might not be the best experience.
The property is set way back from the main road and is hard to find but is secure behind gates and walls with its own private "beach" on a small rocky bluff. Public beach access is at the far end of the property (currently blocked by construction). You can't get onto the sand directly from most of the villas. There are restaurants and shops nearby.
There is surveillance everywhere and the security guard practically followed us around with his iPad that showed all the camera feeds, presumably to try and catch us breaking rules so they could fine us. The pool is tiny and cold and you have to reserve the Jacuzzi for your use. Second hot tub was drained.
The villa was comfortable but they charged us more for a newly remodeled unit and then there was a full kitchen but not a single pot or pan. The mini bar has a 3oz bottle of sunscreen for $35 American. There was one remote for the 3 tvs (all in separate rooms). There was no wall between our patio and the next that we had expected from the pictures.
Overall a lot of small things that would have been more annoying with a longer stay and the place felt a bit like prison, not vacation.
The one highlight was Fernando who checked us in. He was friendly, explained everything well in perfect English and went out of his way to show us our villa and get us things we needed.
Charles
Stayed 1 night in Mar 2024