2/10 Terrible
Jamie
Mar 17, 2024
Disliked: Staff & service
Was there an hour and half waiting for our room to become available along with several other guests. We were all told to check back in 15 minutes and then when u did it was the same answer, room not ready check back in 15 minutes. Wife called after an hour and half and it still wasn't ready and they had no idea when it would be ready. They got very aggressive on the pho e and ended up saying they had canceled our reservation and we could go somewhere else and stay. When about a refund she was told we would have to go back through the third party which we had booked which was from this site Orbits.
Jamie
Stayed 1 night in Mar 2024