Hyatt Regency Rochester

3.5 star property
Pet-friendly Rochester hotel connected to the convention center, walk to Rochester Riverside Convention Center

Choose dates to view prices

Photo gallery for Hyatt Regency Rochester

Front of property - evening/night
Terrace/patio
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Coffee shop
City view
Reviews
7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
125 East Main Street, Rochester, NY, 14604
  • Popular LocationRochester Riverside Convention Center2 min walk
  • Popular LocationBlue Cross Arena7 min walk
  • Popular LocationStrong10 min walk
  • AirportRochester, NY (ROC-Greater Rochester Intl.)11 min drive

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Room options

Room, 1 King Bed, River View (High Floor)

8.7/10 Excellent
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

7.7/10 Good
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

8.3/10 Very Good
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, River View

8.1/10 Very Good
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

8.2/10 Very Good
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Skyline)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

7.1/10 Good
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, River View

8.3/10 Very Good
  • 350 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

8.9/10 Excellent
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Rochester

Located in Downtown Rochester, Hyatt Regency Rochester is adjacent to Rochester Riverside Convention Center and within a 10-minute walk of other popular attractions like Blue Cross Arena. This 341-room hotel has a restaurant along with conveniences like free in-room WiFi and a gym. Centrally located in Rochester, the hotel is connected to the convention center and also a short walk from Eastman School of Music and Strong.

What's nearby

  • Rochester Riverside Convention Center - 2 min walk
  • Blue Cross Arena - 7 min walk
  • Eastman School of Music - 8 min walk
  • Strong - 10 min walk
  • University of Rochester - 4 min drive

Getting around

  • Rochester Station - 10 min walk
  • The preferred airport is Greater Rochester Intl. Airport (ROC): 11-min drive, 6.8 mi/11 km.

Restaurants

  • Dinosaur Bar-B-Que - 7 min walk
  • Bar Bantam - 4 min walk
  • Fifth Frame Brewing - 6 min walk
  • Branca Midtown - 5 min walk
  • Reynolds Arcade - 4 min walk

About this property

Hyatt Regency Rochester

Pet-friendly Rochester hotel connected to the convention center, walk to Rochester Riverside Convention Center
Guests of Hyatt Regency Rochester enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is available for USD 17.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include a 24-hour business center, a microwave in a common area, and express check-in.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Pillowtop beds sport down comforters and bathrooms offer hair dryers and designer toiletries. IPod docks, refrigerators, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 17 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 22 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • CORSO ~ Bar
  • CORSO ~ Italian Casual

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 60 per pet, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10–22 for adults, and USD 9–15 for children
  • Covered self parking fee: USD 17.00 per day (in/out privileges)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hyatt Regency Hotel Rochester
Hyatt Regency Rochester
Hyatt Rochester
Rochester Hyatt
Rochester Hyatt Regency
Hyatt Regency Rochester Hotel Rochester
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Rochester
Hyatt Regency Rochester Hotel Rochester

Frequently asked questions

Are free cancellation options available at Hyatt Regency Rochester?

Hyatt Regency Rochester provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Regency Rochester?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Rochester on Jun 16, 2024 start from $152.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hyatt Regency Rochester?

This hotel is situated in Downtown Rochester, just steps from Genesee River, and within a 10-minute walk of Strong and Blue Cross Arena. You'll also find Genesee River's High Falls and Park Avenue less than a mile away.

Will I be able to park at Hyatt Regency Rochester?

Yes, secured parking is offered for USD 17.00 per day with in/out privileges. Accessible parking is also available for guests.

Does Hyatt Regency Rochester feature a casino?

No, Hyatt Regency Rochester doesn't have a casino.

Will I find an indoor pool at Hyatt Regency Rochester?

No, there is no indoor pool at this hotel.

Is Hyatt Regency Rochester good for couples?

Couples will appreciate amenities at this hotel, including a pillowtop mattress and slippers in each guestroom with some featuring river views.

Does Hyatt Regency Rochester have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Regency Rochester have a restaurant that serves breakfast?

Yes, Hyatt Regency Rochester serves a full breakfast for a surcharge each morning at CORSO ~ Italian Casual.

Will Hyatt Regency Rochester allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Regency Rochester for a fee of USD 60 per pet, per stay.

Does Hyatt Regency Rochester have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hyatt Regency Rochester?

The closest major airport to Hyatt Regency Rochester is Greater Rochester Intl. Airport (ROC), which is 6.8 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Hyatt Regency Rochester?

No, there aren't any guestrooms with balconies at Hyatt Regency Rochester.

Does Hyatt Regency Rochester have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hyatt Regency Rochester.

Hyatt Regency Rochester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 412 out of 1001 reviews" "
Rating 8 - Good. 252 out of 1001 reviews" "
Rating 6 - Okay. 159 out of 1001 reviews" "
Rating 4 - Poor. 90 out of 1001 reviews" "
Rating 2 - Terrible. 88 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marizen

Liked: Cleanliness, staff & service, property conditions & facilities
No pool or hot tub and things no Starbucks…. Things under construction
Stayed 2 nights in Mar 2024

6/10 Okay

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I have charges on my bill that I need a receipt for and it is impossible to contact the hotel direct
Stayed 3 nights in Feb 2024

6/10 Okay

Lance

Liked: Cleanliness
Terrible WiFi connection
Stayed 5 nights in Feb 2024

2/10 Terrible

Sarah

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I cannot believe the Hyatt organization allows this place to operate under the Hyatt name!! First room had two lamps that didn’t work and the vanity in the bathroom was damaged. The second room was dusty with cobwebs everywhere, damaged curtains, shower was the size of a port a potty and the door to the ac unit was hanging off. The room was stocked with one washcloth and when we asked for more towels from the housekeeper that was cleaning the next room, we were told to call the front desk- couldn’t even provide a washcloth from the cart. Stay away from this place!
Stayed 1 night in Feb 2024

4/10 Poor

Gretchen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
For a large name brand, very disappointed. Hard to find the entrance to the hotel and parking was not straightforward, bathroom cold water did not work and ceiling was stained. Toiletries were very poor quality. Advertised hotel restaurant was closed and only the bar had food for dinner. Pool was closed and room did not have a tub.
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Stayed 1 night in Feb 2024

10/10 Excellent

Michele E.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was swanky. A nice surprise.
Stayed 1 night in Feb 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting Rochester and enjoyed our stay at the Hyatt. Its convenient location puts you in walking distance to a lot of opportunities for shopping, dining and entertainment. Would book again.
Stayed 2 nights in Feb 2024

8/10 Good

domenic

Liked: Cleanliness, staff & service, property conditions & facilities
Came back from a concert yesterday and wanted to have a coffee before going to my room and there was nothing there, containers empty. Pillows in our room were very uncomfortable. Hard time sleeping and woke up with a soar neck.
Stayed 1 night in Feb 2024

6/10 Okay

Vicky L

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Feb 2024