The Royal Haciendas All Inclusive

4.0 star property
Stylish property on the shore with 6 outdoor swimming pools
VIP Access

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Photo gallery for The Royal Haciendas All Inclusive

Exterior
On the beach, white sand, sun loungers, beach umbrellas
Pillowtop beds, in-room safe, individually decorated
Free daily buffet breakfast
Exterior
Reviews
8.8

Excellent

Popular amenities

  • All inclusive
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Breakfast includedBreakfast includedBreakfast included
  • Pool

Explore the area

Map
Playa del Carmen, QROO
  • Popular LocationGran Coyote Golf8 min drive
  • Popular LocationPlaya Xcalacoco11 min drive
  • Popular LocationQuinta Avenida13 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

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Room options

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

9.4/10 Exceptional
  • 881 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

10/10 Exceptional
  • 1613 sq ft
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Deluxe Junior Suite 2 Children Stay Free

8.6/10 Very Good
  • 451 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

9.5/10 Exceptional
  • 881 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

Deluxe Junior Suite Beachfront

9.1/10 Wonderful
  • 451 sq ft
  • Beach view
  • Sleeps 2
  • 2 Double Beds

Deluxe Junior Suite, Kitchenette

9/10 Excellent
  • 452.1 sq ft
  • Ocean view
  • Sleeps 2

Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

9.7/10 Exceptional
  • 1613 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Run of the House

  • 451 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Similar properties

About the neighborhood

Playa del Carmen

Located in Grand Coral, The Royal Haciendas All Inclusive is within a few miles (5 km) of popular sights such as Playa del Carmen Main Beach and Quinta Avenida. This 252-room, 4-star property welcomes business and leisure travelers with 6 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • Gran Coyote Golf - 8 min drive
  • Playa Xcalacoco - 11 min drive
  • Playa del Carmen Main Beach - 13 min drive
  • Quinta Avenida - 13 min drive
  • Punta Esmeralda Beach - 13 min drive

Getting around

  • The preferred airport is Cancun Intl. Airport (CUN): 50-min drive, 32.9 mi/52.9 km.

Restaurants

  • The Fives Plaza - 5 min drive
  • La Laguna - 11 min walk
  • Lizards Pool Bar & Terrace - 5 min drive
  • El Templo - 12 min walk
  • La Palapa del Sol - 1 min walk

About this property

The Royal Haciendas All Inclusive

Stylish property on the shore with 6 outdoor swimming pools
Guests of The Royal Haciendas All Inclusive have access to a full-service spa, 6 outdoor pools, and a children's pool. Free valet parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this all-inclusive property include a gym, 4 spa tubs, and a sauna.
Guests can expect free WiFi and plasma TVs with satellite channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, microwaves, and coffee makers.
2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 6 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Things to do

  • 2 outdoor tennis courts
  • 4 spa tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 18 buildings
  • 4 floors
  • Built in 2006
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 300.00 per accommodation
  • A tax is imposed by the city: USD 1.96 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 600 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive options at The Royal Haciendas All Inclusive?

The Royal Haciendas All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at The Royal Haciendas All Inclusive?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at The Royal Haciendas All Inclusive on Jun 21, 2024 start from $230.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at The Royal Haciendas All Inclusive?

The Royal Haciendas All Inclusive provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What can I see within easy reach of The Royal Haciendas All Inclusive?

This property is situated in Grand Coral, close to Playa del Carmen Main Beach, Mamitas Beach, and El Camaleón Mayakoba Golf Course. You'll also find Gran Coyote Golf and Playa Xcalacoco within a short drive.

Is parking available on site at The Royal Haciendas All Inclusive?

Yes, uncovered valet parking is offered for free at the all-inclusive property.

Is there a spa available at The Royal Haciendas All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, facials, and massages.

Does The Royal Haciendas All Inclusive have a casino?

No, The Royal Haciendas All Inclusive doesn't have a casino.

Is there an indoor pool at The Royal Haciendas All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and 4 spa tubs.

Is The Royal Haciendas All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 6 outdoor pools, 2 poolside bars, and a beachfront restaurant.

Does The Royal Haciendas All Inclusive have a hot tub?

Yes, this all-inclusive property has 4 spa tubs.

Does The Royal Haciendas All Inclusive have a restaurant with a breakfast menu?

Yes, The Royal Haciendas All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Does The Royal Haciendas All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Royal Haciendas All Inclusive.

Does The Royal Haciendas All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to The Royal Haciendas All Inclusive?

The closest major airport to The Royal Haciendas All Inclusive is Cozumel Intl. Airport (CZM), which is 26.4 mi away (264 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 28.6 mi away.

Are there rooms with balconies at The Royal Haciendas All Inclusive?

Yes, every guestroom at The Royal Haciendas All Inclusive comes with a balcony with some featuring ocean views.

Does The Royal Haciendas All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at The Royal Haciendas All Inclusive.

The Royal Haciendas All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 802 out of 1353 reviews" "
Rating 8 - Good. 318 out of 1353 reviews" "
Rating 6 - Okay. 134 out of 1353 reviews" "
Rating 4 - Poor. 53 out of 1353 reviews" "
Rating 2 - Terrible. 46 out of 1353 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robertha, Pineville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean.
Stayed 2 nights in May 2024

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and very nice, most of the staff was friendly. Wish there was a little more for kids and more vegetarian food options.
Stayed 6 nights in Feb 2024

10/10 Excellent

Brittany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort has everything you could ask for! Four of us went on a girls' trip here, looking for some relaxation, and it totally delivered. The pools were awesome, the beach was stunning, and the food was delicious – not to mention the staff were so friendly and helpful. We didn't even feel the need to leave the resort with all the activities they had going on. Plus, we were pleasantly surprised by the daily housekeeping. Sure, snagging a table at the restaurants was a bit tricky, but we managed to get in, and the buffets were pretty good too. Even though we didn't bring our kids, we could tell it's a great spot for families with lots for the little ones to do. We tried out everything – jet skiing, kayaking, yoga, water aerobics – and had a blast. And the pool bar – seriously, the food there was top-notch. So much variety and everything was made fresh to order. We'd definitely come back here without a second thought.
Stayed 4 nights in Feb 2024

10/10 Excellent

Santiago

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding staff and service 👏👏👏👏
Stayed 5 nights in Feb 2024

10/10 Excellent

Sergio, El paso

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to Playa del Carmen 5ta Avenida…room was clean and the pools were big with plenty of space for little kids to play. Food was ok but we only stayed one night so not sure if we missed better options on the following days.
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Royal Haciendas. The room was very clean and the beds were comfortable. The resort is very big with many pools to choose. The beach area is nice too. All the staff was very attentive and treated us very well. The food was good, but there wasn’t much variety. I was hoping to have more Mexican cuisine options, but this resort is visited by mostly Americans and Canadians, so they serve Americanized food. The resort is kept in perfect condition. The gardens are well manicured and the facilities are maintained perfectly. I hope we can be back soon.
Stayed 6 nights in Feb 2024

10/10 Excellent

Gerard Evanson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not have been more friendly and responded to all our requests quickly and efficiently. The resort is meticulously maintained. The food at the 2 à la carte restaurants in the main building (Los Murales and Kinoko) was beautifully presented and delicious.
Stayed 15 nights in Feb 2024

10/10 Excellent

Jeanne Marie, Redlands

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Royal Haciendas several times. The service is always excellent. The staff is helpful and friendly. Definitely a favorite.
Stayed 7 nights in Feb 2024

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service was fantastic. The rooms were wonderful. The grounds are big enough that there is always somewhere else to go but easily walkable. Tennis courts were great. Game room was a hit with the kids. All in all, a perfect family vacation spot.
Stayed 5 nights in Feb 2024