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The Fives Beach Hotel & Residences - All Inclusive

4.5 star property
Luxury property on the beach, with 7 outdoor swimming pools
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7 outdoor pools, pool umbrellas, sun loungers
10 restaurants, breakfast, lunch, dinner served; seafood
Suite, 1 King Bed, Pool View | 1 bedroom, premium bedding, pillowtop beds, free minibar items
10 restaurants, breakfast, lunch, dinner served; seafood
Lobby
Reviews
8.2

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Pool
  • Spa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710
  • Popular LocationGran Coyote Golf4 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course6 min drive
  • Popular LocationQuinta Avenida9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)46 min drive

Room options

View all photos for EPIC One Bedroom Penthouse Suite

EPIC One Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

EPIC One Bedroom Penthouse Suite

  • 1119 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for EPIC Two Bedroom Penthouse Suite

1 bedroom, premium bedding, pillowtop beds, free minibar items

EPIC Two Bedroom Penthouse Suite

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, pillowtop beds, free minibar items

Deluxe Room

8/10 Very Good
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for EPIC One Bedroom Swim Up Suite

EPIC One Bedroom Swim Up Suite | Living area | LCD TV, DVD player, iPod dock

EPIC One Bedroom Swim Up Suite

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for EPIC Three Bedroom Penthouse Suite

EPIC Three Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

EPIC Three Bedroom Penthouse Suite

  • 2153 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for One Bedroom Suite

1 bedroom, premium bedding, pillowtop beds, free minibar items

One Bedroom Suite

10/10 Exceptional
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

1 bedroom, premium bedding, pillowtop beds, free minibar items

Three Bedroom Suite

  • 1550 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

1 bedroom, premium bedding, pillowtop beds, free minibar items

Two Bedroom Suite

  • 1152 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
On private beach
Pool
Breakfast included
All inclusive
8.2 out of 10, Very Good, (3305)
The price is $668
per night
$810 total
includes taxes & fees
Jun 12 - Jun 13
Occidental at Xcaret Destination - All Inclusive

About the neighborhood

Playa del Carmen

Located in The Fives within 2 miles (3 km) of Gran Coyote Golf, The Fives Beach Hotel & Residences - All Inclusive is within a few miles (5 km) of other popular sights such as Punta Esmeralda Beach. This 662-room, 4.5-star property has 7 outdoor pools along with a full-service spa and 10 restaurants.

What's nearby

  • Playa Xcalacoco - 9 min walk
  • Gran Coyote Golf - 4 min drive
  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Quinta Avenida - 9 min drive
  • Playa del Carmen Main Beach - 18 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 46-min drive, 31.7 mi/51 km.

Restaurants

  • Alberca - Pool - 19 min walk
  • Amaranto - 18 min walk
  • The Fives Plaza - 11 min walk
  • Snack Riviera - 19 min walk
  • 5th Avenue - 15 min walk

About this property

The Fives Beach Hotel & Residences - All Inclusive

Luxury property on the beach, with 7 outdoor swimming pools
Guests of The Fives Beach Hotel & Residences - All Inclusive have access to a full-service spa, 7 outdoor pools, and a nightclub. Parking is available for USD 10 per night (USD 10 per night for valet parking), and there's also a shopping center shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a 24-hour gym, and a sauna.
LCD TVs come with cable channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Furnished balconies or patios, iPod docks, and free minibar items are also standard.
7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Self parking on site (USD 10 per night)
  • Valet parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 10 restaurants
  • 3 poolside bars
  • 7 bars/lounges
  • Snack bar/deli

Restaurants on site

  • AREZZO
  • FLAVOURS
  • Oriola Beach Club Grill
  • Pisco Nikkei & Raw Bar
  • SEA OLIVE

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Arcade/game room
  • Beach club
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

Outdoor space

  • Furnished balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

Will I find all-inclusive options at The Fives Beach Hotel & Residences - All Inclusive?

The Fives Beach Hotel & Residences - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include scuba lessons, kayaking, and theme parties.

How much does it cost to stay at The Fives Beach Hotel & Residences - All Inclusive?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at The Fives Beach Hotel & Residences - All Inclusive on Jun 5, 2024 start from $253.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at The Fives Beach Hotel & Residences - All Inclusive?

The Fives Beach Hotel & Residences - All Inclusive provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do close to The Fives Beach Hotel & Residences - All Inclusive?

This property is situated in The Fives within a short 9-minute walk of Playa Xcalacoco. You'll also find Playa del Carmen Main Beach and El Camaleón Mayakoba Golf Course within a short drive.

Is there parking available at The Fives Beach Hotel & Residences - All Inclusive?

Yes, valet parking is offered for USD 10 per night with in/out privileges. Accessible parking is also available for guests.

Is there a spa available at The Fives Beach Hotel & Residences - All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, massages, and mani/pedis.

Does The Fives Beach Hotel & Residences - All Inclusive have a casino?

No, The Fives Beach Hotel & Residences - All Inclusive doesn't have a casino.

Will I find an indoor pool at The Fives Beach Hotel & Residences - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 7 outdoor pools and a spa tub.

What will couples enjoy most about a stay at The Fives Beach Hotel & Residences - All Inclusive?

This beachfront all-inclusive property offers many amenities for couples, including in-room massages as well as 7 outdoor pools and 3 poolside bars.

Does The Fives Beach Hotel & Residences - All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does The Fives Beach Hotel & Residences - All Inclusive have a restaurant that serves breakfast?

Yes, The Fives Beach Hotel & Residences - All Inclusive has 10 restaurants, and serves breakfast for a surcharge.

Will The Fives Beach Hotel & Residences - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Fives Beach Hotel & Residences - All Inclusive.

Are there connecting rooms at The Fives Beach Hotel & Residences - All Inclusive?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Fives Beach Hotel & Residences - All Inclusive?

The closest major airport to The Fives Beach Hotel & Residences - All Inclusive is Cozumel Intl. Airport (CZM), which is 26.1 mi away (264 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 27.9 mi away.

Are there rooms with balconies at The Fives Beach Hotel & Residences - All Inclusive?

Yes, every guestroom at The Fives Beach Hotel & Residences - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does The Fives Beach Hotel & Residences - All Inclusive have a wedding venue?

Take advantage of the wedding venue at The Fives Beach Hotel & Residences - All Inclusive if you plan to say "I do" during your trip.

The Fives Beach Hotel & Residences - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 507 out of 1000 reviews" "
Rating 8 - Good. 224 out of 1000 reviews" "
Rating 6 - Okay. 113 out of 1000 reviews" "
Rating 4 - Poor. 77 out of 1000 reviews" "
Rating 2 - Terrible. 79 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rae

Me and my family had a wonderful stay and we are already making plans to return this summer .
Stayed 6 nights in Apr 2024

10/10 Excellent

Doris Ximena, Lawrenceville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Brianna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible food, loved the property, all staff were very friendly and helpful.
Stayed 7 nights in Mar 2024

6/10 Okay

Elden

Stayed 7 nights in Feb 2024

6/10 Okay

Shawn Michele, Windsor

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and staff are great. The restaurants are small and don’t take reservations. Dinner every night was chaotic. The infinity pool was the most active but seating there was limited. They have put Bibb Eads everywhere in charge you an absorbent fee to be able to use them. So seating at the main pool is extremely limited and a real pain to get they charged you money for ice cream and special coffees instead of having it as part of the all inclusive. They just nickel and dime you wherever they could. I would not go back.
Stayed 6 nights in Feb 2024

10/10 Excellent

Ilana Megan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

sherri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

6/10 Okay

Langdon Philip

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

10/10 Excellent

Kelly Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so polite and always willing to help out and meet our needs. Each staff member would say “It’s a pleasure” Great location and resort.
Stayed 5 nights in Feb 2024

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
It's a relatively large resort. It could have been the specific week, but it was crowded. Lineups to get food. Could never get into a restaurant. Do not go there as a solo traveller unless you like torture. Very loud, all families with young kids. You'll fee isolated. The gym was great.
Stayed 6 nights in Feb 2024