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Royal Hideaway Playacar All Inclusive - Adults only

4.5 star property
Adults-only luxury on the beach
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Photo gallery for Royal Hideaway Playacar All Inclusive - Adults only

Outdoor pool
Aerial view
On the beach, white sand, beach cabanas, beach umbrellas
6 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Outdoor wedding area
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Spa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710
  • Popular LocationPlayacar Golf Club2 min drive
  • Popular LocationQuinta Avenida5 min drive
  • Popular LocationXcaret Eco Theme Park14 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)54 min drive

Room options

View all photos for Luxury Room (Royal View)

Luxury Room (Royal View) | Premium bedding, minibar, in-room safe, desk

Luxury Room (Royal View)

9.4/10 Wonderful
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Premium bedding, minibar, in-room safe, desk

Luxury Room

8.1/10 Very Good
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Relax Pool)

Luxury Room (Relax Pool) | Premium bedding, minibar, in-room safe, desk

Luxury Room (Relax Pool)

7.7/10 Good
  • 538 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Sunrise)

Luxury Room (Sunrise) | Premium bedding, minibar, in-room safe, desk

Luxury Room (Sunrise)

10/10 Exceptional
  • 538 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

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Jun 12 - Jun 13
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About the neighborhood

Playa del Carmen

Located in Playacar, Royal Hideaway Playacar All Inclusive - Adults only is within 2 miles (3 km) of popular attractions such as Playa del Carmen Main Beach and Quinta Avenida. This 200-room, 4.5-star hotel welcomes guests with 6 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Playacar Golf Club - 2 min drive
  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playa del Carmen Main Beach - 9 min drive
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • The preferred airport is Cancun Intl. Airport (CUN): 55-min drive, 36.6 mi/58.9 km.

Restaurants

  • Rosa Roja - 7 min walk
  • Starbucks - 4 min walk
  • Restaurante Miramare - 2 min drive
  • La Barra Artesanal - 2 min walk
  • RIU Lupita Resort - 6 min drive

About this property

Royal Hideaway Playacar All Inclusive - Adults only

Adults-only luxury on the beach
Royal Hideaway Playacar All Inclusive - Adults only features a full-service spa, an outdoor pool, and a gym. Free valet parking is available if you drive. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this adults-only hotel include outdoor tennis courts, free WiFi in public areas, and meeting rooms.
Guests can enjoy free WiFi and LCD TVs. Bathrooms offer bathrobes and slippers, and beds are dressed in premium bedding. Other standard amenities include furnished balconies or patios, minibars, and coffee makers.
2 outdoor tennis courts and a health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Azia Avant Thai
  • Palazzo
  • Spices
  • The Grill
  • Ventanas

Things to do

  • 18 holes of golf
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 1998
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: USD 2.00 per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hideaway Playacar
Playacar Hideaway
Playacar Royal Hideaway
Royal Hideaway
Royal Hideaway All Inclusive
Royal Hideaway Playacar
Royal Hideaway Playacar All Inclusive
Royal Playacar
Royal Playacar Hideaway
Occidental Royal Hideaway
Royal Hideaway Mexico
Royal Hideaway Playa Del Carmen
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
Royal Hideaway Playacar Adults Playa del Carmen
Royal Hideaway Playacar Adults
Royal Hideaway Playacar Resort All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Hotel
Royal Hideaway Playacar Resort All Inclusive Adults only
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway Playacar All Inclusive - Adults only Hotel
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway All Inclusive Adults All-inclusive property
Royal Hideaway Playacar All Inclusive
Royal Hideaway Playacar Resort All Inclusive Adults only

Frequently asked questions

Can I book all-inclusive rate plans at Royal Hideaway Playacar All Inclusive - Adults only?

Royal Hideaway Playacar All Inclusive - Adults only is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at Royal Hideaway Playacar All Inclusive - Adults only?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Royal Hideaway Playacar All Inclusive - Adults only on Jun 1, 2024 start from $286.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Royal Hideaway Playacar All Inclusive - Adults only?

Royal Hideaway Playacar All Inclusive - Adults only provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of Royal Hideaway Playacar All Inclusive - Adults only?

This hotel is situated in Playacar within a short 17-minute walk of Xaman Ha Aviary and also 6 minutes on foot from Piste Cyclable sur Paseo Xaman-Ha. You'll also find Playa del Carmen Main Beach and Xplor Theme Park within a short drive.

Will I be able to park at Royal Hideaway Playacar All Inclusive - Adults only?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Royal Hideaway Playacar All Inclusive - Adults only?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, sports massages, and couples treatments.

Does Royal Hideaway Playacar All Inclusive - Adults only have a casino?

No, Royal Hideaway Playacar All Inclusive - Adults only doesn't have a casino.

Will I find an indoor pool at Royal Hideaway Playacar All Inclusive - Adults only?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Royal Hideaway Playacar All Inclusive - Adults only a good place to stay for couples?

This adults-only hotel offers plenty of amenities for couples including a beach bar, an outdoor pool, and 6 restaurants.

Are there hot tubs at Royal Hideaway Playacar All Inclusive - Adults only?

No, there isn't a spa tub at this hotel.

Does Royal Hideaway Playacar All Inclusive - Adults only have a restaurant that serves breakfast?

Yes, Royal Hideaway Playacar All Inclusive - Adults only has 6 restaurants, and serves breakfast for a surcharge.

Does Royal Hideaway Playacar All Inclusive - Adults only allow pets to stay for free?

No, pets and service animals aren't allowed at Royal Hideaway Playacar All Inclusive - Adults only.

Are there connecting rooms at Royal Hideaway Playacar All Inclusive - Adults only?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Royal Hideaway Playacar All Inclusive - Adults only?

The closest major airport to Royal Hideaway Playacar All Inclusive - Adults only is Cozumel Intl. Airport (CZM), which is 20.2 mi away (255 minutes by car).

Can I book a room with a balcony at Royal Hideaway Playacar All Inclusive - Adults only?

Yes, every guestroom at Royal Hideaway Playacar All Inclusive - Adults only comes with a furnished balcony with some featuring ocean or garden views.

Does Royal Hideaway Playacar All Inclusive - Adults only offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Royal Hideaway Playacar All Inclusive - Adults only.

Royal Hideaway Playacar All Inclusive - Adults only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1000 reviews" "
Rating 8 - Good. 200 out of 1000 reviews" "
Rating 6 - Okay. 93 out of 1000 reviews" "
Rating 4 - Poor. 57 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nelson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here before and its always a good time. My wife and I love the smallness and privacy. Food could/should have been better but it was still good. LOVE walking around the resort and outside the resort sightseeing through the local town of Playa del Carmen.
Stayed 6 nights in Feb 2024

10/10 Excellent

John

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, landscaping, beach. Even if you got to the pool by 7 am you couldn't get a seat (towels left on chairs). Same for the beach by 9 am. Three main restaurants in the main building were great. the Grill and the Mexican restaurant only average. We had a large group of 12, so understandable, but trying to schedule dinners together was a nightmare; often split on multiple tables, and sometimes not sitting down until 9 pm, then rushed (that was in the Grill).
Stayed 8 nights in Feb 2024

8/10 Good

Kimberly M

Traveled with group
Liked: Cleanliness, staff & service
This was our 12th time to this property. We love it so much we just keep returning your after year. As with anything, there are pros and cons to any resort or property. Of the things we love about the Royal Hideaway is the location and the size of the property. We are not partiers so we don’t need somebody squawking in our ear all day long at the pool when all we want to do is relax and enjoy the incredible view. The property does need some updating in the lobby, restaurants and in the hotel rooms themselves. Lots of wear and tear. The sea air is incredibly harsh and the property is showing need of TLC. However, that being said, we love it there and know that they will address the issues.
Stayed 6 nights in Feb 2024

10/10 Excellent

Lisa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all inclusive that ticked all of our boxes! The staff is outstanding! The food is amazing. We enjoyed our time at RH and will surely return.
Stayed 7 nights in Feb 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed Feb3-10 2024 - I have never written a review before, and feel compelled to do so. I feel so badly for those who had a negative experience, because ours was nothing but amazing. From the food to the beach to the staff to the surrounding area - this was a five-star experience. We stayed in room 2723, which was perfectly placed (not an ocean view). The food exceeded my expectations day after day (tip: you can order as much as you want from the menu - AND the chefs at each restaurant are generally willing to make you something off the menu should you not find what you're looking for). The location was brilliant - you could walk 45 minutes along the beach in one direction and 20 minutes the other way and then you hit Playa del Carmen. The service was top notch. We loved the size of the resort - it only had 200 rooms, so it was small enough for easy walking but large enough to have all the amenities. The only criticism I would have was the amount of time it took to check in. Suggestions: 1) you can book your dinner reservations up to a week prior to your arrival. If you're specific with which restaurant you want each day and the time you'd prefer, you will be set for your week! 2) if you're interested in any of the "popular activities" during the day (like Tequila tasting or sushi making classes), sign up for them immediately at the towel hut. I have never wanted to go back to a resort for a second visit, but we'll definitely be heading back to this one!
Stayed 7 nights in Feb 2024

4/10 Poor

David

Traveled with group
Disliked: Amenities
No concierge as advertised, toilets didn’t work, power to our building kept going out, not enough beach chairs or pool chairs, no spa credits as advertised.
Stayed 6 nights in Feb 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Lorrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice resort…. No real faults…it would be nice if you could police the reserving of the pool loungers … they were all taken by 7:30 am 7 of the 9 days we stayed
Stayed 9 nights in Jan 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the Royal Hideaway. The property is small which makes getting back to your room easy when you want to. Staff was excellent and bent over backwards to accommodate any requests. Food was terrific with the best dine in options of “The Grill” and “Pollazzo” in our opinion. The others were just “too fancy” for our liking. The resort is showing its age though but taken care of. One disappointment was the beach conditions on the resort property. Rude and careless guests would leave trash on the beach but not picked up for hours as well as the beach was not groomed like other resorts next door getting rid of seaweed and debris. That was THE ONLY thing I could changes This was an amazing stay and we hope to return again and again, anyone will not be disappointed with the Royal Hideaway in PlayaCar
Stayed 7 nights in Jan 2024

10/10 Excellent

Julia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was exactly what I was looking for this winter: beautiful property, great service, quiet and elegant. I had heard about Royal Hideaway years ago from friends and the place was everything I had been told by friends who stayed here before. We were particularly impressed with the food -- all the restaurants were amazing! (and I come from a big Northeastern city renowned for its restaurants). My one tip -- we made reservations before we arrived so no issues with that. True -- no loud discos, etc, but I consider that a plus! The place was truly "all-inclusive" in the best sense or the word.
Stayed 5 nights in Jan 2024