Riu Palace Riviera Maya - All Inclusive

4.0 star property
Beach spa retreat walking distance from Playacar Golf Club

Choose dates to view prices

Photo gallery for Riu Palace Riviera Maya - All Inclusive

Aerial view
Aerial view
Minibar, in-room safe, laptop workspace, blackout drapes
Free daily buffet breakfast
Lobby
Reviews
9.2

Wonderful

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast included
  • Pool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Avenida Xaman-ha, Mza 9 and 10, L1, Playacar Riu Resort Complex, Playa del Carmen, QROO, 77710
  • Popular LocationPlayacar Golf Club1 min drive
  • Popular LocationQuinta Avenida4 min drive
  • Popular LocationPlaya del Carmen Maritime Terminal4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

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Room options

Junior Suite, Ocean View (B2C-US)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (U)

8.9/10 Excellent
  • 721 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (U)

8.8/10 Excellent
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C CAN)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (Superior, L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

8.3/10 Very Good
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (M)

10/10 Exceptional
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (M)

8.5/10 Very Good
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (L)

  • 721 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (M)

  • 721 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (C)

9.6/10 Exceptional
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (B2C CAN)

  • 721 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (Superior (C))

10/10 Exceptional
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

8.4/10 Very Good
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, B2C CAN)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

Suite (C)

  • 721 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (B2C CAN)

  • 337 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (Superior B2C-US)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

  • 721 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior, U)

9.1/10 Wonderful
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds

Suite Superior

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Suite Superior

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Playa del Carmen

Located in Playacar, Riu Palace Riviera Maya - All Inclusive is adjacent to Playacar Golf Club and within a mile (2 km) of other popular sights like Quinta Avenida. This 460-room, 4-star property has 6 restaurants along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Playacar Golf Club - 1 min drive
  • Quinta Avenida - 4 min drive
  • Playa del Carmen Maritime Terminal - 4 min drive
  • Playa del Carmen Main Beach - 8 min drive
  • Xcaret Eco Theme Park - 15 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 50-min drive, 36.6 mi/58.9 km.

Restaurants

  • Starbucks - 8 min walk
  • Restaurante Miramare - 15 min walk
  • La Barra Artesanal - 6 min walk
  • RIU Lupita Resort - 7 min drive
  • Occidental Allegro - 4 min walk

About this property

Riu Palace Riviera Maya - All Inclusive

Beach spa retreat walking distance from Playacar Golf Club
At Riu Palace Riviera Maya - All Inclusive, guests enjoy a full-service spa, a nightclub, and an outdoor pool. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include dryers, balconies, and sitting areas. Housekeeping is available on request.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Don Rafael
  • Il Portico
  • Krystal
  • Yashima

Things to do

  • 18 holes of golf
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • TV in common areas
  • Windsurfing

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Art Deco architecture
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Renovated entire property - December 2019
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

All Inclusive Riu Palace Riviera Maya
Maya Riviera All Inclusive
Riu Palace Maya
Riu Palace Riviera
Riu Palace Riviera Maya
Riu Palace Riviera Maya All Inclusive
Riu Palace Riviera Maya All Inclusive Playa del Carmen
Riu Palace Riviera Maya Playa del Carmen
Riu Riviera
Riu Riviera Maya Palace
Riu Palace Riviera Maya All Inclusive All-inclusive property
Riu Riviera Maya Inclusive in

Frequently asked questions

Will I find all-inclusive rate plans at Riu Palace Riviera Maya - All Inclusive?

Riu Palace Riviera Maya - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, windsurfing, and kayaking.

Is a free cancellation option available at Riu Palace Riviera Maya - All Inclusive?

Riu Palace Riviera Maya - All Inclusive provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What can I see within easy reach of Riu Palace Riviera Maya - All Inclusive?

This property is situated in Playacar, just steps from Playacar Golf Club. You'll also find Playa del Carmen Main Beach and Quinta Avenida within a short drive.

Is there parking available at Riu Palace Riviera Maya - All Inclusive?

Yes, covered self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa at Riu Palace Riviera Maya - All Inclusive?

Renova Spa is the property's spa and services include beach massages, body wraps, and couples treatments.

Does Riu Palace Riviera Maya - All Inclusive feature a casino at the property?

No, Riu Palace Riviera Maya - All Inclusive doesn't have a casino.

Will I find an indoor pool at Riu Palace Riviera Maya - All Inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a spa tub.

What will couples enjoy most about a stay at Riu Palace Riviera Maya - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 6 restaurants.

Does Riu Palace Riviera Maya - All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Riu Palace Riviera Maya - All Inclusive have a restaurant with a breakfast menu?

Yes, Riu Palace Riviera Maya - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Will Riu Palace Riviera Maya - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Riu Palace Riviera Maya - All Inclusive.

Does Riu Palace Riviera Maya - All Inclusive have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Riu Palace Riviera Maya - All Inclusive?

The closest major airport to Riu Palace Riviera Maya - All Inclusive is Cozumel Intl. Airport (CZM), which is 20.4 mi away (255 minutes by car).

Are there rooms with balconies at Riu Palace Riviera Maya - All Inclusive?

Yes, every guestroom at Riu Palace Riviera Maya - All Inclusive comes with a balcony.

Does Riu Palace Riviera Maya - All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Riu Palace Riviera Maya - All Inclusive.

Riu Palace Riviera Maya - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1708 out of 2341 reviews" "
Rating 8 - Good. 412 out of 2341 reviews" "
Rating 6 - Okay. 141 out of 2341 reviews" "
Rating 4 - Poor. 45 out of 2341 reviews" "
Rating 2 - Terrible. 35 out of 2341 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Michelle Marie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! My second time staying! Love it!
Stayed 3 nights in May 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey clean, friendly staff. Nighttime shows professional and entertaining. Pools were a little moldy
Stayed 6 nights in Apr 2024

10/10 Excellent

Raymundo Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really love the service from Riu and access to the beach is amazing.
Stayed 8 nights in May 2024

8/10 Good

Elba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and great staff
Stayed 6 nights in May 2024

10/10 Excellent

Marty, Strasburg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we got was great
Stayed 3 nights in May 2024

6/10 Okay

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was probably the nicest room i've stayed in. they keep everything very clean! the entertainment is very lacking and seems to be a place for older people that go to sleep early. not much happening in the evenings. the specialty restaurants were not good. the best food was pepe's grill, and the regular buffet. but beautiful views and only a 5 min ride from downtown shopping. convenient location and seems very safe with security. all the employees were very friendly and got us anything we needed.
Stayed 5 nights in Apr 2024

10/10 Excellent

Ermira

Stayed 6 nights in May 2024

10/10 Excellent

Daryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody at the hotel is very nice. The room was beautiful. The Service was good. Very pleasant. I would come back again.
Stayed 5 nights in May 2024

8/10 Good

Maryam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food quality was poor. Both in the Specialty restaurant
Stayed 6 nights in Apr 2024

4/10 Poor

John

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Food was not very good for the price and the drinks are mostly water.
Stayed 5 nights in Mar 2024