Our stay at GreenTree Inn & Suites Phoenix Sky Harbor was incredibly disappointing. The room we were given was in terrible condition – the shower curtain had holes, the bed was extremely uncomfortable and gave us allergies, and to top it off, I woke up with small bites on my body. The chairs in the room were broken, adding to the overall unpleasantness of our stay.
The experience at the front desk was equally subpar. Despite the phone ringing nonstop, the staff seemed more preoccupied with an outdoor visit, leaving guests unattended. The lack of attention to guests' needs was evident throughout our stay, making us feel neglected and undervalued as customers.
In summary, our stay at GreenTree Inn & Suites Phoenix Sky Harbor felt like a stay in a roadside motel, or even worse. The issues with the room, coupled with the lack of professionalism from the staff, made this a stay we would rather forget. We will not be returning to this establishment and cannot in good conscience recommend it to others.