Arlo Midtown

4.0 star property
Upscale hotel, walk to Madison Square Garden
VIP Access

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Photo gallery for Arlo Midtown

Rooftop terrace
View from room
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lunch and dinner served
Reviews
9.2

Wonderful

Popular amenities

  • Restaurant
  • Gym
  • BarBarBar
  • Parking availableParking availableParking available
  • Breakfast availableBreakfast availableBreakfast available
  • Pet friendlyPet friendlyPet friendly

Explore the area

351 West 38th Street, New York, NY, 10018
  • Popular LocationMadison Square Garden8 min walk
  • Popular LocationTimes Square9 min walk
  • Popular LocationBroadway9 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)54 min drive

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Room options

Room

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace, City View

9.3/10 Wonderful
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Urban)

8.8/10 Excellent
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Terrace

10/10 Exceptional
  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (City)

8.8/10 Excellent
  • 170 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace

8/10 Very Good
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

8.9/10 Excellent
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Wheelchair Accessible

7.6/10 Good
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

8.8/10 Excellent
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite (Arlo)

  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Terrace

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Wheelchair Accessible

9/10 Wonderful
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

New York

Located in Manhattan, Arlo Midtown is within a 10-minute walk of popular sights such as Madison Square Garden and Times Square. This 4-star hotel has 489 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Madison Square Garden - 8 min walk
  • Times Square - 9 min walk
  • Broadway - 9 min walk
  • Empire State Building - 16 min walk
  • Rockefeller Center - 2 min drive

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • The nearest major airports are:<br />New York, NY (NYS-Skyports Seaplane Base): 4-min drive, 2.2 mi/3.6 km<br /> LaGuardia Airport (LGA): 34-min drive, 9.3 mi/15 km<br /> Teterboro, NJ (TEB): 15-min drive, 11.6 mi/18.7 km<br /> Newark Liberty Intl. Airport (EWR): 34-min drive, 16.5 mi/26.6 km<br /> John F. Kennedy Intl. Airport (JFK): 55-min drive, 17.5 mi/28.2 km<br /> <p>The preferred airport is John F. Kennedy Intl. Airport (JFK). </p>

Restaurants

  • ‪Tavola - ‬1 min walk
  • ‪Scallywag's - ‬1 min walk
  • ‪Nittis - ‬2 min walk
  • ‪Il Punto Ristorante - ‬1 min walk
  • ‪Cafe Aroma - ‬1 min walk

About this property

Arlo Midtown

Upscale hotel, walk to Madison Square Garden
Arlo Midtown offers a gym, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for USD 60 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a 24-hour business center, express check-in, and express check-out.
55-inch LED TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, laptop-compatible safes, and desks are also available.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 50 per day)
  • Secured, covered valet parking on site (USD 60 per day)

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ART Midtown
  • Atrium Bar
  • Breakfast Room
  • Coffee Bar

Things to do

  • Bicycle storage
  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • 55-inch LED TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 20 per pet, per day
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 34.43 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 15.00 to 35.00 per person
  • Covered self parking fee: USD 50 per day
  • Covered valet parking fee: USD 60 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Frequently asked questions

Is a free cancellation option available at Arlo Midtown?

Arlo Midtown provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Arlo Midtown?

As of Jun 11, 2024, prices found for a 1-night stay for 2 adults at Arlo Midtown on Jul 7, 2024 start from $170.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Arlo Midtown?

This hotel is situated in Manhattan within a 10-minute walk of Madison Square Garden, Times Square, and Broadway. You'll also find Bryant Park and The High Line Park less than a mile away.

Is parking available on site at Arlo Midtown?

Yes, secured valet parking is offered for USD 60 per day. Bicycle parking is also available for guests.

Does Arlo Midtown feature a casino?

No, Arlo Midtown doesn't have a casino.

Will I find an indoor pool at Arlo Midtown?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Arlo Midtown?

Couples staying at this hotel will appreciate amenities like Netflix as well as a bar and a restaurant.

Are there hot tubs at Arlo Midtown?

No, this hotel doesn't have a spa tub.

Does Arlo Midtown feature a restaurant that includes a breakfast menu?

Yes, Arlo Midtown serves to-go breakfast for a surcharge each morning at Atrium Bar.

Will Arlo Midtown allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Arlo Midtown for a fee of USD 20 per pet, per day.

Are there connecting rooms at Arlo Midtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Arlo Midtown?

The closest major airport to Arlo Midtown is New York, NY (NYS-Skyports Seaplane Base), which is 2.2 mi away (4 minutes by car). Another top airport is LaGuardia Airport (LGA), which is located 9.3 mi away (34-minute drive).

Can I book a room with a balcony at Arlo Midtown?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy city views.

Does Arlo Midtown offer wedding services?

There are wedding services available at Arlo Midtown if that's in your vacation plans.

Arlo Midtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3795 out of 5341 reviews" "
Rating 8 - Good. 1052 out of 5341 reviews" "
Rating 6 - Okay. 278 out of 5341 reviews" "
Rating 4 - Poor. 105 out of 5341 reviews" "
Rating 2 - Terrible. 111 out of 5341 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Traveled with partner
Disliked: Property conditions & facilities
I had to fix the toilet handle (tightening nut had fallen off) and the shower head (loose on the stem). Also, the AC was not up to the task of keeping the room cool at night.
Stayed 1 night in May 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sidney was great! Welcomed my wife and I into the hotel and held our bags until our room was ready. We arrived early. Easy walk to Times Square and the subway. Would definitely stay here again
Stayed 1 night in Apr 2024

10/10 Excellent

Maria Agnese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Vanessa

Business traveler
Amazing!
From the moment we checked in everything was perfect. The service, the room, the environment, it all surpassed our expectation
Stayed 3 nights in Mar 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of mmany restaurants and attractions. Rooms are clean and very modern.
Stayed 5 nights in Mar 2024

10/10 Excellent

Anneliese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying here. The location is excellent - easy access to subway, lots of dining options nearby. The lobby seating areas are a great amenity - a calm place to hang out away from the noise of the city. The rooms are extremely well designed with cubbies under the bed and window seats to store luggage out of the way making the typically small New York hotel room much more functional. Service requests are handled quickly and without question. I will not hesitate to stay again the next time I'm in NYC.
Stayed 4 nights in Feb 2024

10/10 Excellent

William

Stayed 3 nights in Mar 2024

10/10 Excellent

BRENDA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ebjoyed my stay. Will definitely be back!
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good, not all that great hospitality
Serving customer needs improvement and unsatisfactory experience hospitality some staff are friendly some are not especially service level lacks professionalism and attentive to and receptive understanding. I booked 2 rooms for 5 days for business travel through third party hotels.com. Several instances the hotel staffing comes with attitude it was difficult to get assistance about my booking payment and mishandling discrepancy on over charge's I had brought to their attention. Myself and colleagues was there business trip our company exhibited at Javits for Coffee Fest event. Quite a disappointment, staff hospitality needs training on people skills!
Stayed 5 nights in Mar 2024