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Ace Hotel New York

4.0 star property
Upscale hotel, walk to 5th Avenue

Choose dates to view prices

Photo gallery for Ace Hotel New York

Lobby
Exterior
Small Room One Full Bed | Living area | 42-inch LCD TV with cable channels, TV
Bar (on property)
Bathroom sink
Reviews
8.2

Very good

Popular amenities

  • BarBarBar
  • Parking availableParking availableParking available
  • Breakfast availableBreakfast availableBreakfast available
  • Pet friendlyPet friendlyPet friendly
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry

Explore the area

Map
20 West 29th Street, New York, NY, 10001
  • Popular LocationEmpire State Building6 min walk
  • Popular LocationMadison Square Garden9 min walk
  • Popular LocationTimes Square14 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)51 min drive

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Room options

View all photos for Deluxe Room, 1 King Bed, Multiple View (Medium King)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Multiple View (Medium King)

7.7/10 Good
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

View from room

Deluxe Room, 1 Queen Bed (Medium Queen)

7.8/10 Good
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, City View (Loft Suite)

Superior Room, 1 King Bed, City View (Loft Suite) | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed, City View (Loft Suite)

  • 710 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Large)

Deluxe Room, 1 King Bed, City View (Large) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, City View (Large)

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Multiple View (Small)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed, Multiple View (Small)

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Multiple View (Single)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed, Multiple View (Single)

8.2/10 Very Good
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Double)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds, City View (Double)

  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds (Bunk Bed)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 2 Twin Beds (Bunk Bed)

  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

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8.4 out of 10, Very Good, (1318)
The price is $287
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$373 total
includes taxes & fees
Jun 15 - Jun 16
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About the neighborhood

New York

Located in Manhattan, Ace Hotel New York is adjacent to 5th Avenue and within a 5-minute walk of other popular sights like Madison Square Park. This 286-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Empire State Building - 6 min walk
  • Madison Square Garden - 9 min walk
  • Bryant Park - 13 min walk
  • Times Square - 14 min walk
  • Grand Central Terminal - 18 min walk

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • The nearest major airports are:<br />New York, NY (NYS-Skyports Seaplane Base): 13-min drive, 1.3 mi/2.1 km<br /> LaGuardia Airport (LGA): 33-min drive, 9.2 mi/14.8 km<br /> Teterboro, NJ (TEB): 16-min drive, 12.2 mi/19.6 km<br /> Newark Liberty Intl. Airport (EWR): 37-min drive, 17.5 mi/28.1 km<br /> John F. Kennedy Intl. Airport (JFK): 52-min drive, 17.4 mi/28 km<br /> <p>The preferred airport is John F. Kennedy Intl. Airport (JFK). </p>

Restaurants

  • Milk Bar NYC Flagship - 1 min walk
  • House Party Cafe & Lounge - 1 min walk
  • Lady M Cake Boutique - 1 min walk
  • KazuNori: The Original Hand Roll Bar - 1 min walk
  • Lobby Bar at Ace Hotel New York - 1 min walk

About this property

Ace Hotel New York

Upscale hotel, walk to 5th Avenue
Guests of Ace Hotel New York enjoy a 24-hour gym, free WiFi in public areas, and a meeting room. Self parking is available for USD 59.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include express check-out, free newspapers, and a hair salon.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 59 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Koloman

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per day
  • Dogs only
  • 1 total (25 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self parking fee: USD 59.00 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 3 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Contactless check-in and contactless check-out are available.

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Is free cancellation available at Ace Hotel New York?

Ace Hotel New York offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Ace Hotel New York?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Ace Hotel New York on Jun 2, 2024 start from $189.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Ace Hotel New York?

This hotel is situated in Manhattan, just steps from 5th Avenue, and within a 10-minute walk of Empire State Building and Madison Square Garden. You'll also find Broadway and Bryant Park less than a mile away.

Is there parking available at Ace Hotel New York?

Yes, parking is offered for USD 59.00 per day.

Does Ace Hotel New York have a casino on the premises?

No, Ace Hotel New York doesn't have a casino.

Is there an indoor pool at Ace Hotel New York?

No, there is no indoor pool at this hotel.

Is Ace Hotel New York a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and bathrobes.

Does Ace Hotel New York have a hot tub?

No, there isn't a spa tub at this hotel.

Does Ace Hotel New York feature a restaurant that includes a breakfast menu?

Yes, Ace Hotel New York has 2 cafes, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Ace Hotel New York allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ace Hotel New York for a fee of USD 25.00 per pet, per day.

Does Ace Hotel New York have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Ace Hotel New York?

The closest major airport to Ace Hotel New York is New York, NY (NYS-Skyports Seaplane Base), which is 1.3 mi away (13 minutes by car). Another top airport is LaGuardia Airport (LGA), which is located 9.2 mi away (33-minute drive).

Are there rooms with balconies at Ace Hotel New York?

No, at Ace Hotel New York, there aren't any guestrooms that list a balcony.

Ace Hotel New York Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 470 out of 1002 reviews" "
Rating 8 - Good. 270 out of 1002 reviews" "
Rating 6 - Okay. 145 out of 1002 reviews" "
Rating 4 - Poor. 71 out of 1002 reviews" "
Rating 2 - Terrible. 46 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Robert

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Great location, rooms were a bit worn and in need of a refresh, but amenities were good, pots of options for good food close by and cool neighborhood…
Stayed 6 nights in Feb 2024

6/10 Okay

Eva

Room size was amazing. Mini bar had great selection. Cleanliness of the room was lacking - sofa was very stained and there was a lot of dust on furniture. No coffee machine either, and no coffee station in lobby or floors so if you have an early morning start it is not ideal.
Stayed 1 night in Feb 2024

8/10 Good

denis M Del

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Hotel is unique and a little funky, has a young, fun vibe.
Stayed 4 nights in Feb 2024

6/10 Okay

Jeremy

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
First basic room I had was like a prison cell. Drab, small, dark, run down feeling, small window, depressing. Had to upgrade. That was significantly better but still drab and small window. There is no doorman, minimal staff
Stayed 7 nights in Feb 2024

8/10 Good

Lindsay

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great vibe! Very nice about our very late arrival. Rooms could be cleaner especially the bathroom
Stayed 2 nights in Feb 2024

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not worth the price
Rooms are small, outdated, dark and lacking amenities. The hotel itself isn't much better. For a five star midtown price, I've been more comfortable at a Holiday Inn. Oh, you'll also be charged extra for "destination fees" for NYC as well as $65 / day for parking
Stayed 2 nights in Feb 2024

4/10 Poor

Sarah

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was a bunker with no light a horrible musty smell and a strange popping noise from the fridge all throughout the night.
Stayed 2 nights in Feb 2024

10/10 Excellent

Leslie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and quiet on 7th floor, Staff was accommodating and friendly. Nice vibe in lobby. Two things I would change-need coffeemaker in room when it’s early and you are not quite dressed! And better shower curtain-they were not weighted and stuck to you as you showed. Little things. But I’d come back!
Stayed 1 night in Feb 2024

8/10 Good

Erik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the location and overall "vibe" of the hotel. The staff were all very friendly and helpful. The room was a perfect size for our needs. We enjoyed the addition of guitar (my son plays) and a turntable with a fun selection of vinyl (although some of the records were missing). The only "complaints" I can think are: - there was a persistent unpleasant smell, kind of like mothballs in the hall and in our room - the shower was a little frustrating to use Overall, it was an enjoyable stay and we would definitely consider returning.
Stayed 3 nights in Feb 2024

6/10 Okay

Chelsea

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stuck In Purgatory
Amazing room if you hate sleeping and love darkness. The toilet and fridge both serenaded us throughout the night. There is a solitary window in the corner facing a wall. The humidity in the room in the middle of February was actually impressive. Not impossible that the room had recently flooded. The front desk staff were absolutely lovely though.
Stayed 2 nights in Feb 2024