The Ritz-Carlton, New Orleans in New Orleans | Best Rates & Deals on Orbitz

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Luxury spa hotel, walk to Canal Street

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Daily cooked-to-order breakfast for a fee

Overview
Rooms
Location
Policies

9.2

Wonderful

Popular amenities

Pet friendly

Pool

Parking available

Free WiFi

Explore the area

921 Canal St, New Orleans, LA, 70112

Canal Street1 min walk
Bourbon Street2 min walk
Caesars New Orleans Casino13 min walk
New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)19 min drive

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Room options

Junior Suite, 1 Bedroom, Balcony

575 sq ft
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Room, 2 Queen Beds

375 sq ft
Sleeps 4
2 Queen Beds

Club Suite, 1 Bedroom (Maison Orleans, Club Level)

900 sq ft
Sleeps 3
1 King Bed

Executive Suite, 1 King Bed with Sofa bed (Club Executive)

700 sq ft
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Courtyard View

9.4/10 Wonderful

350 sq ft
Sleeps 3
1 King Bed

Deluxe Room, Multiple Beds

7.5/10 Good

400 sq ft
Sleeps 4
2 King Beds

Premium Suite, 1 Bedroom

700 sq ft
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 Bedroom

10/10 Exceptional

650 sq ft
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

815 sq ft
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed (Hearing Accessible)

350 sq ft
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10/10 Exceptional

350 sq ft
Sleeps 3
1 King Bed

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

700 sq ft
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

350 sq ft
Sleeps 3
1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Tub)

350 sq ft
Sleeps 3
1 King Bed

Club Room, 1 King Bed

9.1/10 Wonderful

400 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

350 sq ft
Sleeps 3
1 King Bed

Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

375 sq ft
Sleeps 4
2 Double Beds

Deluxe Room, 2 Double Beds

9.8/10 Exceptional

375 sq ft
Sleeps 4
2 Double Beds

Club Room, 2 Queen Beds (Mobility Accessible, Tub)

375 sq ft
Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

375 sq ft
Sleeps 4
2 Queen Beds

Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

375 sq ft
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed

9.4/10 Exceptional

350 sq ft
Sleeps 3
1 King Bed

Executive Suite, 1 Bedroom

8.5/10 Very Good

700 sq ft
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View (High Floor)

10/10 Exceptional

350 sq ft
City view
Sleeps 3
1 King Bed

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

2800 sq ft
Sleeps 3
1 Double Bed

Room, 2 Double Beds, City View

10/10 Exceptional

375 sq ft
City view
Sleeps 4
2 Double Beds

About the neighborhood

New Orleans

Located in French Quarter, The Ritz-Carlton, New Orleans is next to popular attractions like Canal Street and Bourbon Street. This 5-star hotel welcomes guests with 527 rooms and conveniences like a full-service spa, an indoor pool, and a gym.

What's nearby

Canal Street - 1 min walk
Bourbon Street - 2 min walk
Caesars New Orleans Casino - 13 min walk
Caesars Superdome - 14 min walk
National World War II Museum - 10 min drive

Getting around

Canal at Dauphine Stop - 1 min walk
New Orleans Union Passenger Terminal - 18 min walk
The preferred airport is Louis Armstrong New Orleans Intl. Airport (MSY): 20-min drive, 12.7 mi/20.5 km.

Restaurants

Bourbon Street Drinkery - 4 min walk
IHOP - 1 min walk
Fiery Crab Seafood Res - 3 min walk
Gallier's Restaurant & Oyster Bar - 3 min walk
Bourbon House - 3 min walk

About this property

The Ritz-Carlton, New Orleans

Luxury spa hotel, walk to Canal Street

The Ritz-Carlton, New Orleans features a full-service spa, an indoor pool, and a gym. Valet parking is available for USD 50 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.

Guests can expect WiFi, wired internet, and 65-inch Smart TVs with satellite channels and video-game consoles. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Coffee makers, free newspapers, and laptop-compatible safes are other standard amenities.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The Ritz-Carlton Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Hindi, Russian, Spanish, Vietnamese

Property amenities

Internet

Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Electric car charging station on site
Height restrictions apply for onsite parking
Secured, covered valet parking on site (USD 50 per night; includes in/out privileges)

Food and drink

Daily cooked-to-order breakfast available for a fee: USD 8 to 30 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Couples/private dining

Restaurants on site

Davenport Lounge
M bistro
Spa Café

Things to do

Full-service spa
Gym
Indoor pool
Library
Piano
Sauna

Family friendly

Free crib
Grocery/convenience store
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business center
33 meeting rooms
35,000 square feet of conference space
Computer station

Outdoors

Garden
Terrace

Full-service spa

18 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Spa tub
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Elevator
Grab bar near toilet
Hardwood flooring in public areas
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Smooth flooring in public areas
Tile flooring in public areas
Transfer shower
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

1 building
14 floors
At least 80% lighting from LEDs
Banquet hall
Beaux Arts architecture
Built in 2000
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Free crib
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shower/bathtub combination
Slippers
Towels

Entertainment

65-inch Smart TV with premium satellite channels
Video game console

Food and drink

24-hour room service
Champagne service
Coffee/tea maker

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free daily newspapers
Heating
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 150.00 per accommodation, per stay
Dogs and cats only
Pet weight must not exceed 30 lbs per pet
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 8–30 per person
Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
Fee for in-room wired internet: USD 12.95 per day (rates may vary)
Covered valet parking fee: USD 50 per night (in/out privileges)
Pet fee: USD 150.00 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in: 4 PM
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
Contactless check-in and contactless check-out are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

Pool access available from 9:00 AM to 5:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Ritz-Carlton

Ritz-Carlton Hotel New Orleans

Ritz-Carlton New Orleans

Ritz-Carlton New Orleans Hotel

The Ritz-Carlton New Orleans Hotel New Orleans

Ritz New Orleans

Ritz Carlton New Orleans

New Orleans Ritz Carlton

Ritz New Orleans

Ritz Carlton New Orleans

New Orleans Ritz Carlton

The Ritz-Carlton, New Orleans Hotel

The Ritz-Carlton, New Orleans New Orleans

The Ritz-carlton New Orleans Hotel New Orleans

The Ritz-Carlton, New Orleans Hotel New Orleans

Frequently asked questions

Is free cancellation available at The Ritz-Carlton, New Orleans?

The Ritz-Carlton, New Orleans provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at The Ritz-Carlton, New Orleans?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, New Orleans on Jun 11, 2024 start from $254.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Ritz-Carlton, New Orleans?

This hotel is situated in French Quarter, just steps from Canal Street and Bourbon Street, and within a short walk of Saenger Theatre. You'll also find Caesars New Orleans Casino and Caesars Superdome less than a mile away.

Is there parking available at The Ritz-Carlton, New Orleans?

Yes, secured valet parking is offered for USD 50 per night with in/out privileges. Electric car charging is also available for guests.

Is there a spa available at The Ritz-Carlton, New Orleans?

The Ritz-Carlton Spa is the hotel's spa and services include Swedish massages, sports massages, aromatherapy, and couples treatments.

Does The Ritz-Carlton, New Orleans have a casino at the property?

No, The Ritz-Carlton, New Orleans doesn't have a casino.

Will I find an indoor pool at The Ritz-Carlton, New Orleans?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 5:00 PM.

What do couples enjoy most about The Ritz-Carlton, New Orleans?

This historic hotel offers many amenities for couples such as an indoor pool and a bar with some guestrooms featuring fireplaces.

Are there hot tubs at The Ritz-Carlton, New Orleans?

Yes, guests can enjoy a spa tub at this hotel.

Does The Ritz-Carlton, New Orleans feature a restaurant that includes a breakfast menu?

Yes, The Ritz-Carlton, New Orleans serves a cooked-to-order breakfast for a surcharge each morning at M Bistro.

Does The Ritz-Carlton, New Orleans allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at The Ritz-Carlton, New Orleans for a fee of USD 150.00 per accommodation, per stay.

Does The Ritz-Carlton, New Orleans have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Ritz-Carlton, New Orleans?

The closest major airport to The Ritz-Carlton, New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 12.7 mi away (20 minutes by car).

Can I book a room with a balcony at The Ritz-Carlton, New Orleans?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Does The Ritz-Carlton, New Orleans host weddings?

There are wedding services available at The Ritz-Carlton, New Orleans if that's in your vacation plans.

The Ritz-Carlton, New Orleans Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Taje

Traveled with partner

May 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful service, lovely experience for our first time visiting. Hope to come back again.

Stayed 5 nights in May 2024

10/10 Excellent

Christopher, Oak Brook

Business traveler

May 2, 2024

Liked: Cleanliness, amenities, property conditions & facilities

A wonderful stay!

Stayed 3 nights in Apr 2024

6/10 Okay

Daniel

Business traveler

Feb 26, 2024

Unwieldy Maze and Angry Security Staff

Arriving at the main entrance, I took an elevator to the 3rd floor reception desk. I then had to take another elevator to the 4th floor and walk roughly 50 yards to the entrance to the club, where I had to take yet another elevator to my room. This was clearly not thought out very well. The club itself was limited in food options and staffed by very friendly, albeit virtually uninformed personnel. The room featured an empty mini-bar, which despite asking 3 times, was never stocked. Housekeeping seemed to forget about me 2 of the 6 days I was there, despite me calling to ask to have my room cleaned... Room service was subpar with dry eggs, stale toast and mixed up orders. The same was true of the restaurant where the cassoulet was terribly dry, bordering on inedible. This is unacceptable in a city famous for its French food! While the staff throughout was very friendly, it seems they suffer from a lack of training and information. A notable unfriendly incident involved a belligerent and condescending security guard working the main entrance. I was trying to find the rear entrance to avoid having to change elevators twice, but instead of offering assistance, he charged out of his unmarked car and barked at me to leave the property. After I showed him my room key, he barked again and told me I wasn't listening to him. I tried to report the incident at the reception desk but found the desk abandoned. I called from my room and never heard about the incident again.

Stayed 7 nights in Feb 2024

8/10 Good

Joanne

Feb 25, 2024

Stayed 3 nights in Feb 2024

10/10 Excellent

Jarrod

Feb 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was very nice and clean. This was our first time staying here and we will definitely be staying here again. The staff was very friendly and very helpful.

Stayed 5 nights in Feb 2024

10/10 Excellent

Kristin

Feb 22, 2024

Stayed 4 nights in Feb 2024

10/10 Excellent

William

Traveled with family

Feb 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Classic Ritz. Great rooms and lounge area. Just on the edge of the French Quarter so you can get away from that scene if you want.

Stayed 1 night in Feb 2024

8/10 Good

Myriame

Traveled with family

Feb 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cleanliness.

Stayed 4 nights in Feb 2024

10/10 Excellent

Charles

Feb 17, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ritz review….

Was amazing service was top notch!!

Stayed 4 nights in Feb 2024

10/10 Excellent

Mandana

Traveled with group

Feb 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2024

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The Ritz-Carlton, New Orleans

Choose dates to view prices

Photo gallery for The Ritz-Carlton, New Orleans

Wonderful

Popular amenities

Explore the area

Book today, save on your next hotel stay

Room options

View all photos for Junior Suite, 1 Bedroom, Balcony

Junior Suite, 1 Bedroom, Balcony

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

View all photos for Club Suite, 1 Bedroom (Maison Orleans, Club Level)

Club Suite, 1 Bedroom (Maison Orleans, Club Level)

View all photos for Executive Suite, 1 King Bed with Sofa bed (Club Executive)

Executive Suite, 1 King Bed with Sofa bed (Club Executive)

View all photos for Room, 1 King Bed, Courtyard View

Room, 1 King Bed, Courtyard View

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

View all photos for Studio Suite, 1 Bedroom

Studio Suite, 1 Bedroom

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Deluxe Room, 1 King Bed (Hearing Accessible)

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

View all photos for Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Room, 1 King Bed, City View (Mobility Accessible, Tub)

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

View all photos for Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

View all photos for Club Room, 2 Queen Beds (Mobility Accessible, Tub)

Club Room, 2 Queen Beds (Mobility Accessible, Tub)

View all photos for Club Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Club Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

View all photos for Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

View all photos for Room, 1 King Bed, City View (High Floor)

Room, 1 King Bed, City View (High Floor)

View all photos for Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

About the neighborhood

New Orleans

What's nearby

Getting around

Restaurants

About this property

The Ritz-Carlton, New Orleans

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa