This hotel is the worst. Pay little more amd stay somewhere else. There is no staff, None, the fire alarm triggered at 2am ,everyone was confuse walking out to the prking lot. Terrible experience
Slow and bizarre check in, using virtual receptionist.
No extra linens, pillows, or blankets. Breakfast advertised 6-9, was mostly depleted by 7AM. Staff said no more available.
The property was poorly maintained and looked run down. There were also roaches in the room. The phones in the room didn't work and it was hard to reach staff. It was not a pleasant stay. I would not recommend this place.
Nice spot, very convenient, good breakfast, beds comfortable
For the rate this was exceptional 👍👍👍
It's a clean hotel, ok breakfast.
The hotel was staffed by a person on a computer (check in and such)- did not have the room we booked and prepared so we have to take a pull out couch - no one offer blankets, pillows or sheets- had to find the one evening housekeeper to help with any needs. Overworked (likely underpaid) without follow through. Had to ask twice-Laundry facilities they advertise were not working. Pool was cold. Sink was leaking. Neighbor room was smoking weed. House keeping came and took all the towels and did not replace them so had to find the one person working to get more. Over all a disappointing stay- others were also complaining to the computer man- they had little interest or care especially because there were unable to help/be present. I would not stay again.
I have stayed here a couple of times before and never had any problems. My most recent stay however was disappointing. I had pre-purchased two nights at the hotel, a Friday and Saturday. I missed my flight on Friday but I arrived on Saturday. I called ahead to the hotel to make sure there wouldn't be a problem and I was told that everything was fine. When I got to the hotel desk, I informed the person that I had prepaid for two nights, but I had missed my first night. He could not find my reservation and tried to get me to book a new one. I kept telling him I had already paid, but he insisted there was no room in my name. I finally had to email him my confirmation information. That is when he realized that I had booked for two nights and then I had missed the first night. I had told him that the first thing I when I walked in the door.
Clean
I like the hotel. It's clean and modern but I reserved a room for 5 people including a 7 years child and I got a room with 2 medium beds and they told that they don't have another bed. We slept very uncomfortable
I asked three staff people same question but got no answer because they didn't speak English.
The room was dirty, including the sheets. The property furniture was run down, and the a/c was crazy loud. Business center was down, pool was dirty, and breakfast was practically non resistant. Our experience there will likely keep us away from days inn in the future.
Not happy with management staff
Located within a leisurely stroll of Flamingo Island Flea Market, Days Inn & Suites by Wyndham Bonita Springs North Naples is within a few miles (5 km) of Bonita Springs Dog Park. This 60-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Start your day off right with a free on-the-go breakfast offered each morning. Savor a meal from the comfort of your room with room service.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
At Days Inn & Suites by Wyndham Bonita Springs North Naples, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include a 24-hour business center, a microwave in a common area, and free newspapers.
This hotel is the worst. Pay little more amd stay somewhere else. There is no staff, None, the fire alarm triggered at 2am ,everyone was confuse walking out to the prking lot. Terrible experience
Slow and bizarre check in, using virtual receptionist.
Hello Lynne, We apologize for any inconvenience during your check-in. Your feedback will be shared with the team for improvement. Our virtual receptionist aims to streamline the process, but we understand your experience was not ideal. We appreciate your patience and hope to welcome you back for a smoother stay.
No extra linens, pillows, or blankets. Breakfast advertised 6-9, was mostly depleted by 7AM. Staff said no more available.
Hello Robert, We appreciate your feedback regarding the availability of extra linens and breakfast items. We will address these concerns with the team to ensure a better experience for future guests. Thank you for bringing this to our attention.
The property was poorly maintained and looked run down. There were also roaches in the room. The phones in the room didn't work and it was hard to reach staff. It was not a pleasant stay. I would not recommend this place.
Hello KRYSTAL, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Nice spot, very convenient, good breakfast, beds comfortable
Hello Howard,We're happy to hear you enjoyed our convenient location, delicious breakfast, and comfortable beds during your stay. Your feedback is important to us as we strive to provide a pleasant experience for all our guests. If you have any further comments or suggestions, please feel free to reach out to us.
Hello Robin, We appreciate you taking the time to review your recent stay with us. If there were any specific aspects that did not meet your expectations, please feel free to reach out to us directly so we can address them accordingly. We value your input and hope to welcome you back in the future.
For the rate this was exceptional 👍👍👍
Hello Michelle,Thank you so much for your positive feedback! We're delighted to hear that you found our hotel exceptional. We hope to welcome you back soon!
It's a clean hotel, ok breakfast.
Hello Jesus T.,Know that your voice is of tremendous importance to us and we value your comments about our breakfast. We hope to see you again in the future.
The hotel was staffed by a person on a computer (check in and such)- did not have the room we booked and prepared so we have to take a pull out couch - no one offer blankets, pillows or sheets- had to find the one evening housekeeper to help with any needs. Overworked (likely underpaid) without follow through. Had to ask twice-Laundry facilities they advertise were not working. Pool was cold. Sink was leaking. Neighbor room was smoking weed. House keeping came and took all the towels and did not replace them so had to find the one person working to get more. Over all a disappointing stay- others were also complaining to the computer man- they had little interest or care especially because there were unable to help/be present. I would not stay again.
Hello Ashley K,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
Hello DANIEL,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.
Hello Alejandro, We regret to hear about your recent stay with us. Our team strives to ensure the safety and comfort of our guests at all times. Your feedback is important, and we encourage you to reach out to our management to further discuss your experience.