The hotel did not meet expectations due to the presence of many mosquitoes inside the rooms. Despite requesting repellent, the product provided caused nasal irritation. A change of room was requested, but it did not solve the problem, since it was just as infested with mosquitoes. The hotel did not provide a refund as it was booked through Expedia. Expedia promised to send a claim to the hotel to request reimbursement for the conditions of the hotel. Expedia only offered a token percentage of compensation. The truth is that it didn't even make up for half of the other hotel I had to book that same night. After six days I am still waiting for Expedia to resolve the refund. Actually,
I'm disappointed and contemplating finding a more dependable travel company in the future, and I'll be sure to check guest reviews before booking any other hotel. If you're not concerned about contracting illnesses like Zika or dengue from mosquitoes, then perhaps this hotel is suitable. However, it's important to note that neither Expedia nor the hotel takes responsibility if you fall ill. That's the perception I gained from my unfortunate experience.