DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property
Upscale hotel near Smathers Beach

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Photo gallery for DoubleTree Resort by Hilton Grand Key - Key West

Outdoor pool, open 7:30 AM to 7:00 PM, free cabanas, sun loungers
Exterior
LED TV, pay movies
Bar (on property)
Meeting facility
Reviews
7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • Pool
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
3990 S Roosevelt Blvd, Key West, FL, 33040
  • AirportKey West, FL (EYW-Key West Intl.)2 min drive
  • Popular LocationSmathers Beach4 min drive
  • Popular LocationKey West Golf Club6 min drive
  • Popular LocationDuval Street9 min drive

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Room options

Room, 1 King Bed

  • 364 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

7.8/10 Good
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Room, Balcony, Pool View

9.4/10 Wonderful
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Pool View

8.7/10 Excellent
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

King with balcony

8.1/10 Very Good
  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

7.9/10 Good
  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Roll-In Shower)

  • 700 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Balcony

7.1/10 Good
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Two Queens with balcony

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, One King Bed, Pool View

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4/10 Very Good
  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard King

8.9/10 Excellent
  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

One King Bed, Non-Smoking, Accessible

8.3/10 Very Good
  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Key West

DoubleTree Resort by Hilton Grand Key - Key West is located within a mile (2 km) of Fort East Martello Museum and Gallery and Key West Tropical Forest and Botanical Garden. This 216-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Smathers Beach - 4 min drive
  • Key West Golf Club - 6 min drive
  • Clarence S. Higgs Memorial Beach Park - 7 min drive
  • Duval Street - 9 min drive
  • Southernmost Point - 10 min drive

Getting around

  • The preferred airport is Key West Intl. Airport (EYW): 3-min drive, 1.1 mi/1.7 km.

Restaurants

  • McDonald's - 3 min drive
  • El Siboney Stock Island - 4 min drive
  • Wendy's - 3 min drive
  • Hogfish Bar & Grill - 6 min drive
  • Conch Flyer Restaurant & Lounge - 3 min drive

About this property

DoubleTree Resort by Hilton Grand Key - Key West

Upscale hotel near Smathers Beach
Guests staying at DoubleTree Resort by Hilton Grand Key - Key West enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's limited parking and an area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free weekday newspapers.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle up to 2 mi
  • Free beach shuttle
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available for a fee: USD 17.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palm Haven

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Airport shuttle
  • Beach towels
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Shuttle service

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 17.95 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers limited parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 7:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Hotel
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Hotel Key West

Frequently asked questions

Are free cancellation options available at DoubleTree Resort by Hilton Grand Key - Key West?

DoubleTree Resort by Hilton Grand Key - Key West provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree Resort by Hilton Grand Key - Key West?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at DoubleTree Resort by Hilton Grand Key - Key West on Jun 11, 2024 start from $181.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near DoubleTree Resort by Hilton Grand Key - Key West?

Guests enjoy the hotel's location in Key West based on their ratings, and it's close to Duval Street, Key West Golf Club, and Smathers Beach. You'll also find Florida Keys Beaches and Clarence S. Higgs Memorial Beach Park within a short drive.

Is parking available on site at DoubleTree Resort by Hilton Grand Key - Key West?

Yes, there is accessible parking and electric car charging available.

Does DoubleTree Resort by Hilton Grand Key - Key West feature a casino at the property?

No, DoubleTree Resort by Hilton Grand Key - Key West doesn't have a casino.

Will I find an indoor pool at DoubleTree Resort by Hilton Grand Key - Key West?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:30 AM and 7:00 PM.

What will couples enjoy most about a stay at DoubleTree Resort by Hilton Grand Key - Key West?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at DoubleTree Resort by Hilton Grand Key - Key West?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does DoubleTree Resort by Hilton Grand Key - Key West feature a restaurant that includes a breakfast menu?

Yes, DoubleTree Resort by Hilton Grand Key - Key West serves buffet breakfast for a surcharge each morning at Palm Haven.

Does DoubleTree Resort by Hilton Grand Key - Key West allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at DoubleTree Resort by Hilton Grand Key - Key West for a fee of USD 75.00 per accommodation, per stay.

Does DoubleTree Resort by Hilton Grand Key - Key West have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from DoubleTree Resort by Hilton Grand Key - Key West?

The closest major airport to DoubleTree Resort by Hilton Grand Key - Key West is Key West Intl. Airport (EYW), which is within a mile.

Are there rooms with balconies that I can book at DoubleTree Resort by Hilton Grand Key - Key West?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool or city views.

Does DoubleTree Resort by Hilton Grand Key - Key West have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree Resort by Hilton Grand Key - Key West.

DoubleTree Resort by Hilton Grand Key - Key West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 445 out of 1002 reviews" "
Rating 8 - Good. 246 out of 1002 reviews" "
Rating 6 - Okay. 146 out of 1002 reviews" "
Rating 4 - Poor. 88 out of 1002 reviews" "
Rating 2 - Terrible. 77 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Here for business. Quiet, comfortable with pleasant staff.
Stayed 1 night in May 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services available were great. Loved the staff at all departments.
Stayed 2 nights in Apr 2024

10/10 Excellent

eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and pool Bar.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kathleen

Traveled with partner
Edward the bartender was the greatest! No matter how many times was saw him he was always very personable. The service he gave was perfect, He was definitely on top of things and very knowledgeable about the Keys!
Stayed 4 nights in Feb 2024

2/10 Terrible

Alireza

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Rooms are not to the standard Saw a cockroach by the sink and carpets were damp
Stayed 3 nights in Feb 2024

2/10 Terrible

Alan

Traveled with partner
Disliked: Amenities, property conditions & facilities
Smoking going on anywhere outside, even at poolside bar. Room smelled like smoke from smoking areas below it. Dressers drawers old and loose wouldn’t close. No water pressure in shower. Rude at check in counter
Stayed 4 nights in Feb 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again Michelle is the best
Stayed 8 nights in Jan 2024

10/10 Excellent

Bruce D.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Rooms are clean and comfortable
Stayed 2 nights in Feb 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had an excellent shuttle service into town. It left every hour from early morning to late at night which was very convenient.
Stayed 2 nights in Feb 2024

4/10 Poor

Carnie

Disliked: Staff & service
Expensive for the quality. But I guess thats key west.
Stayed 2 nights in Feb 2024