6/10 Okay
Heidi C
Traveled with family
Feb 29, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Contrary to what the website and Expedia might say, this is not a luxury property. While the hotel is clean and comfortable, I cant understand how it could be listed as a 4 star resort. The pool area is tiny and the hot tub was boarded up with old plywood. I was excited to use the sauna with park view, but there was a homeless man asleep right outside the window and it was a bit of a turn off. Our Gold Kitchenette had a single burner, a small fridge and a microwave. We did not have a table or chairs, so we really didn't make use of the kitchen other than to pop microwave popcorn and heat up our coffee. It was dissapointing, as dining out is so expensive in Hawaii, we had planned to prepare and enjoy at least one meal a day in our room. Our balcony had a great view of the treetops and city, but also a very loud air conditioning unit. Initially we could not enjoy this space as there was no seating, but I inquired about getting some chairs after seeing some of the other rooms had them and the hotel did deliver.
The beds are meh... and pillows are square, but overall the room was attractive and clean. We were provided with plenty of towels and daily maid service. Unfortunately, the bathroom door is a barn door style that does not provide any privacy. We were traveling with our teenagers, so I had to rig up a blanket to fill the opening and create the illusion of a privacy. It is an odd set up.
Overall, don't expect too much. Hotel La Croix is just a good budget hotel.
Heidi C
Stayed 5 nights in Feb 2024