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Hard Rock Hotel Guadalajara

4.0 star property
Beaux Arts hotel with full-service spa connected to the convention center in Zapopan

Choose dates to view prices

Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • BarBarBar
  • Breakfast available
  • Pet friendlyPet friendlyPet friendly

Explore the area

Map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
  • Popular LocationMinerva Roundabout5 min drive
  • Popular LocationExpo Guadalajara5 min drive
  • Popular LocationAkron Stadium9 min drive
  • AirportGuadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)34 min drive

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Room options

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed (Rock Royalty)

9/10 Wonderful
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Hot Tub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Hot Tub

9.2/10 Wonderful
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Queen Beds (Rock Royalty)

10/10 Exceptional
  • 431 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

8.6/10 Excellent
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Hot Tub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Queen Beds, Hot Tub

9.3/10 Wonderful
  • 431 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Room

9.5/10 Exceptional
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Queen Beds

9.6/10 Exceptional
  • 431 sq ft
  • Sleeps 3
  • 2 Queen Beds

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The price is $94
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$111 total
includes taxes & fees
Jun 15 - Jun 16
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About the neighborhood

Zapopan

Hard Rock Hotel Guadalajara places you within 3 miles (5 km) of popular attractions like Minerva Roundabout and Expo Guadalajara. This 348-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool. It's connected to the convention center in central Zapopan and also close to World Trade Center.

What's nearby

  • La Gran Plaza Fashion Mall - 12 min walk
  • Minerva Roundabout - 5 min drive
  • Expo Guadalajara - 5 min drive
  • Akron Stadium - 9 min drive
  • Basilica de Zapopan - 10 min drive

Getting around

  • Mexicaltzingo Station - 7 min drive
  • The nearest major airport is Don Miguel Hidalgo y Costilla Intl. Airport (GDL): 35-min drive, 15 mi/24.1 km.

Restaurants

  • Mr. Pampas - 8 min walk
  • Utc-6 Bar Hotel Hard Rock - 1 min walk
  • Agatha Kitchen Bar - Guadalajara - 2 min walk
  • Dogos Nacho - 9 min walk
  • El Socio - 7 min walk

About this property

Hard Rock Hotel Guadalajara

Beaux Arts hotel with full-service spa connected to the convention center in Zapopan
Built in 2018, the brand new Hard Rock Hotel Guadalajara features a full-service spa, an outdoor pool, and a gym. Parking is MXN 60 per day (MXN 60 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for MXN 330 per vehicle one-way. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
Smart TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include MP3 docks, coffee makers, and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Rock Spa®. Services include sports massages, Swedish massages, facials, and body wraps. The spa is equipped with a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 340 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sessions

Things to do

  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 30 floors
  • Beaux Arts architecture
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • MP3 dock
  • Pay movies
  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1500 per pet, per day, plus a deposit of MXN 2000 per stay
  • Dogs and cats only
  • 1 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 330 per vehicle (one-way)
  • Self parking fee: MXN 60 per day
  • Covered valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 7:00 PM.
  • Parking has height restrictions.

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Frequently asked questions

Is a free cancellation option available at Hard Rock Hotel Guadalajara?

Hard Rock Hotel Guadalajara provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hard Rock Hotel Guadalajara?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Guadalajara on Jun 5, 2024 start from $158.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hard Rock Hotel Guadalajara?

This hotel is located in Zapopan within a short 12-minute walk of La Gran Plaza Fashion Mall. You'll also find Andares Shopping Center and Plaza Galerias Guadalajara Shopping Center within a short drive.

Is parking available on site at Hard Rock Hotel Guadalajara?

Yes, covered valet parking is offered for MXN 60 per day with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Hard Rock Hotel Guadalajara?

Rock Spa® is the hotel's spa and services include prenatal massages, sports massages, and body wraps.

Does Hard Rock Hotel Guadalajara have a casino?

No, Hard Rock Hotel Guadalajara doesn't have a casino.

Is there an indoor pool at Hard Rock Hotel Guadalajara?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 7:00 PM.

What will couples enjoy most about a stay at Hard Rock Hotel Guadalajara?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Hard Rock Hotel Guadalajara?

Yes, guests can enjoy a spa tub at this hotel.

Does Hard Rock Hotel Guadalajara feature a restaurant that includes a breakfast menu?

Yes, Hard Rock Hotel Guadalajara serves buffet breakfast for a surcharge each morning at Sessions.

Does Hard Rock Hotel Guadalajara allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hard Rock Hotel Guadalajara for a fee of MXN 1500 per pet, per day. The property also provides food and water bowls and litter boxes. A deposit of MXN 2000 per stay is collected.

Does Hard Rock Hotel Guadalajara have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hard Rock Hotel Guadalajara?

The closest major airport to Hard Rock Hotel Guadalajara is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 15 mi away (35 minutes by car).

Can I book a room with a balcony at Hard Rock Hotel Guadalajara?

No, there aren't any guestrooms with balconies at Hard Rock Hotel Guadalajara.

Hard Rock Hotel Guadalajara Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 920 out of 1351 reviews" "
Rating 8 - Good. 207 out of 1351 reviews" "
Rating 6 - Okay. 114 out of 1351 reviews" "
Rating 4 - Poor. 57 out of 1351 reviews" "
Rating 2 - Terrible. 53 out of 1351 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Traveled with family
Disliked: Property conditions & facilities
The property may have had a lot of potential at some point, but unfortunately it’s not near the quality of most Hard Rock properties. Areas needed refurbishing, some parts of the complex were vacant, and the entire property is now smoke-free (which may be a plus for some). Seems like the only thing keeping this property afloat is the fact that most airlines house their flight crews there. Let’s do better Hard Rock.
Stayed 2 nights in May 2024

4/10 Poor

David, El Segundo

Stayed 7 nights in Mar 2024

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Lila, Orland Hills

Liked: Staff & service, property conditions & facilities
Great rock band!
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and the staff is always very friendly.
Stayed 3 nights in Feb 2024

10/10 Excellent

Emmanuel

Stayed 2 nights in Feb 2024

2/10 Terrible

Margarita

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I believe that when you ran at hotel, Expidia they give you the worst rooms the shower it was broken. They only had one in table. One was missing.
Stayed 1 night in Feb 2024

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

ISRAEL, NAUCALPAN, EDO MEXICO

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Karolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024