Located in Downtown Des Moines, Surety Hotel is a leisurely stroll from popular sights such as Des Moines Civic Center and Iowa Events Center. This 137-room, 4-star hotel welcomes guests with 2 restaurants, a 24-hour gym, and free in-room WiFi.
What's nearby
Des Moines Civic Center - 7 min walk
Iowa Events Center - 13 min walk
Wells Fargo Arena - 14 min walk
Hoyt Sherman Place - 19 min walk
Drake University - 4 min drive
Getting around
The nearest major airport is Des Moines International Airport (DSM): 16-min drive, 5 mi/8 km.
Restaurants
Starbucks - 3 min walk
Royal Mile - 4 min walk
Fongs Pizza - 5 min walk
Hy-Vee Market Grille - 3 min walk
Mash + Marrow - 4 min walk
About this property
Surety Hotel
Upscale hotel, walk to Des Moines Civic Center
Guests of Surety Hotel enjoy a 24-hour gym, free WiFi in public areas, and conference space. Self parking is available for USD 25 per night. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area and a fireplace in the lobby.
55-inch LED TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Minibars, free local calls, and safes are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (USD 25 per night)
Street parking available
Self parking on site (USD 25 per night; includes in/out privileges)
Food and drink
Daily cooked-to-order breakfast available for a fee: USD 5 to 20 per person
2 restaurants
A bar/lounge
Coffee and tea in common areas
Couples/private dining
Restaurants on site
Mulberry Street Tavern
Outdoor Courtyard
Surety Coffee Shop
Things to do
24-hour gym
Billiards/pool table
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Business services
2,969 square feet of conference space
4 meeting rooms
Coworking space
Outdoors
Outdoor entertainment area
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels
Entertainment
55-inch LED TV with cable channels
Hulu
Netflix
Streaming services
Food and drink
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Electrical adapters
Free local calls
Heating (climate-controlled)
Individual decor
Individual furnishings
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
The property charges 2.68 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
This property welcomes pets for USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Dogs and cats only
Food and water bowls are available
Service animals exempt from fees
Children and extra beds
Rollaway/extra beds are available for USD 15.00
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
Self parking fee: USD 25 per night (in/out privileges)
Nearby parking fee: USD 25 per night (98 ft away)
Pet deposit: USD 75 per stay
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Credit card charges are subject to a surcharge of 2.68 percent
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Check-in: 3:00 PM—-midnight
Check-out: noon
Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
We should mention
Details about charges, deposits, or other important information:
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a smoke detector.
Cashless payment methods are available for all transactions.
Property is also known as
Surety Hotel Hotel
Surety Hotel Des Moines
Surety Hotel Hotel Des Moines
Frequently asked questions
Is a free cancellation option available at Surety Hotel?
Surety Hotel offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.
How much does it cost to stay at Surety Hotel?
As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Surety Hotel on Jun 30, 2024 start from $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What's there to see close to Surety Hotel?
This hotel is situated in Downtown Des Moines within a short 12-minute walk of Hy Vee Hall and also 14 minutes on foot from Wells Fargo Arena. You'll also find Iowa State Fairgrounds and Blank Park Zoo within a short drive.
Is parking available on site at Surety Hotel?
Yes, parking is offered for USD 25 per night with in/out privileges.
Does Surety Hotel have a casino?
No, Surety Hotel doesn't have a casino.
Will I find an indoor pool at Surety Hotel?
No, there is no indoor pool at this hotel.
Is Surety Hotel a good place to stay for couples?
There are plenty of amenities for couples at this hotel, including a bar, 2 restaurants, and private dining.
Does Surety Hotel have a hot tub?
No, there isn't a spa tub at this hotel.
Does Surety Hotel have a restaurant that serves breakfast?
Yes, Surety Hotel has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.
Will Surety Hotel allow pets to stay free of charge?
Although they can't stay for free, cats and dogs are welcome at Surety Hotel for a fee of USD 75 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 75 per stay is collected.
Does Surety Hotel have connecting rooms?
No, this hotel doesn't feature connecting guestrooms.
How close is the airport from Surety Hotel?
The closest major airport to Surety Hotel is Des Moines International Airport (DSM), which is 5 mi away (16 minutes by car).
Are there rooms with balconies at Surety Hotel?
No, there aren't any guestrooms with balconies at Surety Hotel.
Surety Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is a pet friendly hotel but charging a $75 pet fee which is half the cost of the actual room is not pet friendly and it’s just ridiculous. Otherwise this is a beautiful hotel.
We loved the Surety! We had a quick stop through Des Moines on a road trip with our dog and so happy we found it. Beautiful hotel; very dog friendly and a fantastic restaurant on site. Also safe heated underground parking to leave our truck with bikes in tow. Great stay - will definitely stay again the next time we are in Des Moines.
This hotel is gorgeous and has so much character. The staff went above and beyond to treat us so well. From the coffee bar to the recommendations for meals, they were so accommodating and friendly.
The hotel was beautiful but the homelessness outside was pretty bad. Walking to park my car at night wasn’t ideal and the restaurant is all windows. A woman thought it would be funny to expose herself to my daughter and I while we were having dinner. The hotel needs more security outside and should have valet parking with all that going on.