The property was conveniently located, and the staff was helpful; however, most of the amenities advertised such as the pool and gym were shut down. Also, the room was old and dated.
Large gaps under the front door. Damage around the room, Staff left half used mini bottles of soaps for the next person
We did not have any problems with the place and the staff were accommodating.
Poor water and bad room condition. Cold water and no hot water.
At 10 pm i contacted the front office to inform them and they stated they will inform maintence to fix. Upon walking into room 105 the carpet was wet n moist by the bathroom. When wanting to take a shower and turned the water on, the water then came up from the floor inbetween the tub and toilet. That a metal drain was just placed over the hole and was not sealed correctly. The bathroom floor became flooded by bearly turning on the water a few minutes.. Had to immediately shut the water off and Could not take a shower. The door lock latch was not in working condition and i did not feel safe. Front office stated they refunded me back 20.00 due to situation with the room to my card ending 0401 yet instead i was charged an additional 20.00 on my card. Upon going back in the morning i reported the additional charge and i talked to Ashley and she stated that she did made the adjustment of the 20.00 yet unfortunately i would have to wait a few days for the credit back to my card. With all this it has made me not very happy using this location for the first time.
Located in Jefferson Park within a short walk of Denver's Downtown Aquarium, Rodeway Inn Denver Downtown is within a mile (2 km) of other popular sights such as Empower Field at Mile High. This 42-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a computer station.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Coffee makers and free toiletries are other standard amenities.
Guests of Rodeway Inn Denver Downtown enjoy free WiFi in public areas, a computer station, and laundry facilities. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a vending machine and an ATM.
The property was conveniently located, and the staff was helpful; however, most of the amenities advertised such as the pool and gym were shut down. Also, the room was old and dated.
Large gaps under the front door. Damage around the room, Staff left half used mini bottles of soaps for the next person
Thank for taking the time to tell us about your stay. I am sorry to hear you did not have the best experience. Please allow me to express my sincerest apologies. We as a team strive to do better every day. We hope you decide to give us another chance, here at the Rodeway Inn Denver Downtown.Thank youManagement
We did not have any problems with the place and the staff were accommodating.
Thank you for taking the time to submit a survey.
Thank you so much for your feedback. We hope to see you on your next trip to Denver.
Thank you for your feedback.
Thank you for your rating.
Poor water and bad room condition. Cold water and no hot water.
Thank you for your review. I am so sorry to hear about your experience here. That is not the Rodeway standard and I am sorry your room was in that condition. Thank you for letting me know and we hope to have another opportunity to serve you again. Thank you and have a great day.
At 10 pm i contacted the front office to inform them and they stated they will inform maintence to fix. Upon walking into room 105 the carpet was wet n moist by the bathroom. When wanting to take a shower and turned the water on, the water then came up from the floor inbetween the tub and toilet. That a metal drain was just placed over the hole and was not sealed correctly. The bathroom floor became flooded by bearly turning on the water a few minutes.. Had to immediately shut the water off and Could not take a shower. The door lock latch was not in working condition and i did not feel safe. Front office stated they refunded me back 20.00 due to situation with the room to my card ending 0401 yet instead i was charged an additional 20.00 on my card. Upon going back in the morning i reported the additional charge and i talked to Ashley and she stated that she did made the adjustment of the 20.00 yet unfortunately i would have to wait a few days for the credit back to my card. With all this it has made me not very happy using this location for the first time.
Thank you for taking the time to share a review. I am very sorry that you encountered numerous difficulties during your stay. I will be discussing your concerns with the various leaders of the departments you had difficulty with so that we may address the issues you experienced. We apologize for not meeting the standards that we should have upheld during your stay and again are thankful for your feedback to allow us to address these issues. I hope we have the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience here at the Rodeway Inn Denver Downtown. We are pleased to hear you had a great experience. We hope to have you again! Thank you.