Dated, not very clean, plumbing did not work properly in first room assigned but were able to move to another room. There are better choices in the area that we will use in the future.
This hotel was very clean. Great amenities. The staff was also very friendly with good customer service.
Very comfortable stay
We were disappointed with our stay because the room had a terrible smell. There were quite a few badly done repairs in the room, as well as closet doors that did not open very easily. The staff were nice and apologetic, but we’re unable to provide a fix for us since they were booked up. They did offer a room refresher spray, but the smell of the spray smelled just as bad as the room. We had to just deal with the smell. I was told the manger would be notified to see what could be done, but we never heard back. We love Marriott’s but this one disappointed us.
I know Covid has changed things, but it was hard to get ahold of clean towels and other necessities here. I think those should be a given at a hotel. And the grab and go breakfast was disappointing... a dry bagel and granola bar.
Room was fine, but drawers could be cleaned better. Breakfasts were in sacks because of Covid which was fine but could use more imagination. First day was a bagel, cream cheese, a granola bar and an orange. The other two days there was no fruit.
Convenient to movie theatre, restaurants (walking distance) Convenient to shopping, restaurants (driving) Large room size, well kept, clean, friendly staff
Great breakfast. I think the scrambled eggs were ACTUALLY eggs and not hydrated powder. Room was very spacious. Rooms are public space are a bit dated, but comfy and clean nonetheless.
All of the staff were very helpful and cheerful as well. Our room was very comfortable. It would be a great place for a long stay. Restaurants and a movie theater are within walking distance. We will stay again whenever we get in the area.
Second time staying at a Residence Inn and it was great!
East access from road, nice facility and very friendly.
The staff was very friendly, helpful and our room was very comfortable. It felt like home. Great place to relax. The continental breakfast was amazing. The lobby and sitting areas would be a great place to hang out with friends.
Great staff, great room, great property. We enjoyed the courtyard area which included a pool, seating area with a fire pit and grill, and a volleyball/basketball court.
Great place! Next to many restaurants and a movie theater. Book it directly you will get a cheaper rate than orbitz or the like. Beautiful rooms and friendly staff
Located in Highlands Ranch, Residence Inn By Marriott Denver Highlands Ranch is within 2 miles (3 km) of sights such as UCHealth Highlands Ranch Hospital and Highlands Ranch Golf Club. This 117-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.
Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.
LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.
At Residence Inn By Marriott Denver Highlands Ranch, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Thank you so much for your 5 out of 5 review. I will share this with our TEAM! We appreciate your business and hope to see you again soon!
Dated, not very clean, plumbing did not work properly in first room assigned but were able to move to another room. There are better choices in the area that we will use in the future.
Thank you for staying with us and letting us know about the issues. We are working hard to improve. I will work with my team to work harder to improve more for the future. Safe travels.
Thank you so very much for staying with us and we are glad to hear it went well. Safe travels and please come back soon.
This hotel was very clean. Great amenities. The staff was also very friendly with good customer service.
Thank you for your wonderful feedback and 5star review! We hope to see you back!
Very comfortable stay
Thank you for your review! We hope to welcome you back in the future!
We were disappointed with our stay because the room had a terrible smell. There were quite a few badly done repairs in the room, as well as closet doors that did not open very easily. The staff were nice and apologetic, but we’re unable to provide a fix for us since they were booked up. They did offer a room refresher spray, but the smell of the spray smelled just as bad as the room. We had to just deal with the smell. I was told the manger would be notified to see what could be done, but we never heard back. We love Marriott’s but this one disappointed us.
Thank you for taking the time to provide feedback. We strive to provide a memorable stay for all our guests and sincerely apologize we fell short of that. We hope you give us another opportunity in the future.
I know Covid has changed things, but it was hard to get ahold of clean towels and other necessities here. I think those should be a given at a hotel. And the grab and go breakfast was disappointing... a dry bagel and granola bar.
Jessi, Thanks so much for sharing some feedback about your experience. I do apologize for issues you went through, as we are currently making improvements to avoid these situations from occurring in the future. Please give us another opportunity next time you visit the area. Steve Firstenberg General Manager
Room was fine, but drawers could be cleaned better. Breakfasts were in sacks because of Covid which was fine but could use more imagination. First day was a bagel, cream cheese, a granola bar and an orange. The other two days there was no fruit.
Valued Guest, Thank you so much for taking the time to review your experience. I am sorry to hear about your disappointment in our breakfast. We are currently making some improvements to our breakfast to ensure we are consistent, but at the same time giving variety. The staff was trained recently on our new cleaning standards, so I apologize that the drawers may have been missed. Thanks for staying with us and hope to see you again. Steve Firstenberg General Manager
Thank you so much for your feedback! We hope to see you again soon the next time you travel to Highlands Ranch.
Thank you for sharing your experience Jonathan! We hope to see you again soon!Cheers,Amy HealyGeneral Manager