The Westin Cleveland Downtown

4.0 star property
Lakefront Cleveland hotel in Downtown Cleveland with 24-hour fitness

Choose dates to view prices

Photo gallery for The Westin Cleveland Downtown

Exterior
Down comforters, pillowtop beds, in-room safe, desk
Restaurant
Free toiletries, hair dryer, towels
Fitness facility
Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pet friendlyPet friendlyPet friendly
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
777 Saint Clair Ave Ne, Cleveland, OH, 44114
  • Popular LocationRock and Roll Hall of Fame9 min walk
  • Popular LocationProgressive Field12 min walk
  • Popular LocationCleveland Browns Stadium13 min walk
  • AirportCleveland, OH (CLE-Hopkins Intl.)15 min drive

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Room options

Suite, 1 King Bed with Sofa bed, City View

  • 819 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, City View

  • 543 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.1/10 Wonderful
  • 350 sq ft
  • Sleeps 2
  • 2 Queen Beds

Standard Room, 1 King Bed

8.5/10 Very Good
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Cleveland

Located in Downtown Cleveland, The Westin Cleveland Downtown is within a 10-minute walk of popular sights such as Rock and Roll Hall of Fame and Huntington Convention Center of Cleveland. This 484-room hotel welcomes guests with conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Rock and Roll Hall of Fame - 9 min walk
  • Progressive Field - 12 min walk
  • Cleveland Browns Stadium - 13 min walk
  • Rocket Mortgage FieldHouse - 13 min walk
  • JACK Cleveland Casino - 13 min walk

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 16 min walk
  • The nearest major airports are:<br />Cleveland, OH (BKL-Burke Lakefront): 4-min drive, 1.3 mi/2.2 km<br /> Cleveland Hopkins International Airport (CLE): 16-min drive, 12.4 mi/19.9 km<br /> Cleveland, OH (CGF-Cuyahoga County): 19-min drive, 14 mi/22.6 km<br /> <p>The preferred airport is Cleveland Hopkins International Airport (CLE). </p>

Restaurants

  • The Arcade - 8 min walk
  • Winking Lizard Tavern - 3 min walk
  • Dunkin' - 3 min walk
  • Phoenix Coffee Co. - 6 min walk
  • DoubleTree Executive Lounge - 7 min walk

About this property

The Westin Cleveland Downtown

Lakefront Cleveland hotel in Downtown Cleveland with 24-hour fitness
Guests of The Westin Cleveland Downtown enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 49 per night. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, free newspapers, and an ATM.
Guests can expect to find free WiFi and LCD TVs. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, safes, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 49 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 100 for adults and USD 10 to 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 18 meeting rooms
  • 20,473 square feet of conference space
  • Business center

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 23 floors
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV with premium channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per night
  • Dogs only
  • Pet weight must not exceed 50 lbs per pet
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults, and USD 10.00 to 100.00 for children
  • Valet parking fee: USD 49 per night
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

Frequently asked questions

Is free cancellation available at The Westin Cleveland Downtown?

The Westin Cleveland Downtown provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at The Westin Cleveland Downtown?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at The Westin Cleveland Downtown on Jun 6, 2024 start from $159.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Westin Cleveland Downtown?

This hotel is situated in Downtown Cleveland within a short 9-minute walk of Rock and Roll Hall of Fame and also 12 minutes on foot from Progressive Field. You'll also find Cleveland Browns Stadium and Rocket Mortgage FieldHouse less than a mile away.

Will I be able to park at The Westin Cleveland Downtown?

Yes, valet parking is offered for USD 49 per night. Accessible parking is also available for guests.

Does The Westin Cleveland Downtown feature a casino at the property?

No, The Westin Cleveland Downtown doesn't have a casino.

Is there an indoor pool at The Westin Cleveland Downtown?

No, there is no indoor pool at this hotel.

Is The Westin Cleveland Downtown good for couples?

Amenities that appeal to couples at this lakeside hotel include a pillowtop mattress as well as a bar and a restaurant.

Are there hot tubs at The Westin Cleveland Downtown?

No, this hotel doesn't have a spa tub.

Does The Westin Cleveland Downtown have a restaurant that serves breakfast?

Yes, The Westin Cleveland Downtown serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does The Westin Cleveland Downtown allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Westin Cleveland Downtown for a fee of USD 50.00 per accommodation, per night. The property also provides food and water bowls.

Does The Westin Cleveland Downtown have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Westin Cleveland Downtown?

The closest major airport to The Westin Cleveland Downtown is Cleveland, OH (BKL-Burke Lakefront), which is 1.3 mi away (4 minutes by car). Another top airport is Cleveland Hopkins International Airport (CLE), which is located 12.4 mi away (16-minute drive).

Can I book a room with a balcony at The Westin Cleveland Downtown?

No, at The Westin Cleveland Downtown, there aren't any guestrooms that list a balcony.

Does The Westin Cleveland Downtown offer wedding services?

There are wedding services available at The Westin Cleveland Downtown if that's in your vacation plans.

The Westin Cleveland Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 556 out of 1006 reviews" "
Rating 8 - Good. 209 out of 1006 reviews" "
Rating 6 - Okay. 118 out of 1006 reviews" "
Rating 4 - Poor. 66 out of 1006 reviews" "
Rating 2 - Terrible. 57 out of 1006 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karlos

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly, some of the nicest I've ever encountered. Everything was very clean, up to date, and just all around a great experience on short notice.
Stayed 1 night in May 2024

6/10 Okay

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathtub would not drain, therefore, when taking a shower the water collected to my knees causing a serious safety concern.
Stayed 1 night in Apr 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Staff was friendly and the room was well maintained and comfortable. Parking was a bit over priced, other than that a good place to stay.
Stayed 1 night in Mar 2024

4/10 Poor

Candace

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

2/10 Terrible

Steven

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room for two with a King sized bed, but when we checked in, they said they did not have a room like that available. They offerred free parking, let me park inside their structure, but I could $45.00 to open the gate! I want a refund!
Stayed 1 night in Feb 2024

2/10 Terrible

Anthony

Traveled with family and small children
Disliked: Amenities
There was a used condom in my room. Blood of the sheets. I told an associate at the front desk, but I haven’t heard anything back and it’s been about 3-4 weeks
Stayed 1 night in Feb 2024

10/10 Excellent

Jaiuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing but bad parking
It was amazing! Except for the valet and parking situation. we had parked the car not fully understanding the valet portion, but never received a ticket. We had spoken to a valet about it and he printed us out a ticket that was supposedly good for 2 nights. Next time we tried to leave, it never worked. Same thing over and over again. We tried speaking with the other valets (as the original was not there) and they gave us a lottttt of attitude and told us to just figure it out. We had to keep bothering them to let us in and out since the ticket still never worked. We ended up paying the original $75 for the 2 nights then an extra $35 for our second night because no valet would let us in. Other than parking, this hotel was fantastic.
Stayed 2 nights in Feb 2024

4/10 Poor

Lenaya

Traveled with family
Disliked: Staff & service, property conditions & facilities
The hotel was overbooked. Staff couldn’t handle the volume. Elevators were too busy. No hot water.
Stayed 2 nights in Feb 2024

10/10 Excellent

Rosalind

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

London

Liked: Cleanliness, property conditions & facilities
Very clean and quiet!
Stayed 1 night in Feb 2024